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PARKROYAL on Beach Road
Ranked #81 of 317 Hotels in Singapore
Reviewed March 2, 2013

Great option for those that are not luking for a luxury hotel but, excellent service and good asian food experience. it is very well located and all employees are very dedicated to provide a great experience to all guests.

Room Tip: ask for a room in high floor.
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  • Stayed: February 2013, traveled on business
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Thank Alberto P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_PBeach, General Manager at PARKROYAL on Beach Road, responded to this reviewResponded March 3, 2013

Dear Alberto P,

Greetings from PARKROYAL on Beach Road, Singapore!

Thank you for your warm compliments of the guest room, hotel locale, Asian variety buffet spread at Plaza Brasserie, staff services and overall guest service experience you had during your stay with us.

We will endeavour to continue to provide excellent customer service in creating a memorable stay and guest experience at the PARKROYAL on Beach Road.

Appreciate the kind words and we hope to see you back at the hotel again soon.

Yours sincerely,



Mark Losi
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,779 - 1,785 of 2,571 reviews

Reviewed March 1, 2013

The hotel is located on Beach Road being within walking distance to the many shops, restaurants and the sights Singapore has to offer. Getting about via taxi is also not an issue with a taxi rank for hotel guests outside the main entrance.

Hotel itself during a 2 night stay was a nice experience though we didn’t have the opportunity to try any of the hotel facilities unfortunately.

But the room itself was well kept, clean, and a good size with all the usual amenities you come to expect from hotels at this level. Noting our stay was at a club level room.

Hotel breakfast had a good choice to offer from made to order omelettes to traditional fry up items to of course Asian cuisine to keep you going during your stay.

Overall a pleasant stay where it really was hotel room, breakfast, and out and about type experience. But would recommend this hotel to others from what I saw of it.

  • Stayed: January 2013, traveled on business
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1  Thank Travel_Junkie_06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_PBeach, General Manager at PARKROYAL on Beach Road, responded to this reviewResponded March 3, 2013

Dear Travel_Junkie_06,

Greetings from PARKROYAL on Beach Road, Singapore!

Thank you for your warm compliments of the guest room on the Club floor, hotel locale, buffet spread at Plaza Brasserie, staff services and overall guest service experience you had during your stay with us.

We will endeavour to continue to provide excellent customer service in creating a memorable stay and guest experience at the PARKROYAL on Beach Road.

Appreciate the kind words and we hope to see you back at the hotel again soon.

Yours sincerely,



Mark Losi
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 28, 2013

Our stay was a one night layover en route to the UK. We were greeted in the driveway by a smiling bell boy who carried our luggage up the steps to reception, and took them aside to bring to the room once we'd checked in. Check-in was efficient and friendly and although we arrived well before normal check in, we were given a room that was already available on the 6th floor in the Orchid Club. The receptionist explained about the pool being out of commission and arrangements to be shuttled elsewhere if we wanted to swim. Not a deal breaker for us as this was a one nighter.

The room was clean and cosy with a firm, comfortable, good-sized bed and decent pillows. Bathroom was clean and pretty much as expected. We had a shower before we ventured out and all our towels had been changed for us coming back. Nice touch. The water in the shower was difficult to regulate, and went from decidedly cool to way too hot. Not good for a sunburned Scot! Also I'm not especially tall at 180cm, but the shower head couldn't be adjusted any higher than just below my shoulder. Not comfortable having to crouch to get my hair wet. If I'd been staying longer, both of these issues are things I would have complained about.

Orchid Club package is well worth it, although the breakfast was mildly uninspired.

All in all, this is a nice hotel, in a good location with friendly, attentive staff. I'd definitely stay again (if I got a taller shower!)

Room Tip: Given others' comments about the construction, I'd say take a street facing room.
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  • Stayed: February 2013, traveled as a couple
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Thank James M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_PBeach, General Manager at PARKROYAL on Beach Road, responded to this reviewResponded March 1, 2013

Dear James M,

Greetings from PARKROYAL on Beach Road, Singapore!

Thank you for your warm compliments of the guest room, staff services and overall guest service experience you had during your stay with us.

We took note of your comments on the breakfast served in the Orchid Club, The respective department head at the Food and Beverage department has been informed and will look into this matter seriously and improve accordingly.

We will endeavour to continue to provide excellent customer service in creating a memorable stay and guest experience at the PARKROYAL on Beach Road.

Appreciate the kind words and we hope to see you back at the hotel again soon.

Yours sincerely,



Mark Losi
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 25, 2013

It was our third visit to Singapore since our marriage in 2009. We just can't have enough of it I guess! The Park Royal on Beach Road is an excellent hotel providing all the amenities one could ask for. We needed a DVD Player in the room and the hotel staff suitably accommodated our request and upgraded us to the Junior Suite! The room service and food was excellent. The room dining menu has wide choice. We got a Jacuzzi tub in the bathroom which was very nice. The beds were comfortable and lighting adequate. The staff was extremely courteous and polite and friendly which is the best part I rate about a hotel. They regaled me with stories about places to visit in Malaysia and Thailand. We even had to visit the hospital as our child got sick so the duty manager helped us greatly and organized our visit to the hospital. The location is a bit off from downtown but we had a Bugis junction close by where you could catch the MRT or go shopping. There is a very good Indian restaurant opposite the hotel (2 streets away) called Yummy Punjabi which serves excellent Indian cuisine. The concierge is very well informed and has all the information on his finger tips. There is also a Pizza Hut Delivery on the street opposite to the hotel if you feel like having Pizza. The hotel also makes great fresh pizza.

Room Tip: Basically we needed a room with DVD Player which the standard rooms dont have so we upgraded to seve...
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  • Stayed: February 2013, traveled with family
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1  Thank Praneet91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_PBeach, General Manager at PARKROYAL on Beach Road, responded to this reviewResponded February 28, 2013

Dear Praneet91,

Greetings from PARKROYAL on Beach Road, Singapore!

Thank you for your warm compliments of the guest room, room service, hotel locale, staff services and overall guest service experience you had during your stay with us.

We will endeavour to continue to provide excellent customer service in creating a memorable stay and guest experience at the PARKROYAL on Beach Road.

Appreciate the kind words and we hope to see you back at the hotel again soon.

Yours sincerely,



Mark Losi
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 23, 2013

Got this on a special hidden deal on wotif - so it was excellent value for Singapore. Breakfast wasn't included, but it is extraordinarily good - and worth the extra. Rooms are average 4*, as is the service.
The main benefit is the location: about 10 min walk to Bugis MRT station; across the road from the bars and restaurants in the Arabic quarter.

  • Stayed: January 2013, traveled as a couple
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Thank ugm6hr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_PBeach, General Manager at PARKROYAL on Beach Road, responded to this reviewResponded February 24, 2013

Dear ugm6hr,

Greetings from PARKROYAL on Beach Road, Singapore!

Thank you for your warm compliments of the guest room, hotel locale, staff services and overall guest service experience you had during your stay with us.

We will endeavour to continue to provide excellent customer service in creating a memorable stay and guest experience at the PARKROYAL on Beach Road.

Appreciate the kind words and we hope to see you back at the hotel again soon.

Yours sincerely,



Mark Losi
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 21, 2013

Had a terrible experience at this hotel . Only thing location is good , apart from that there is nothing in here . Some construction work was in swing right inside the hotel premises , so called view from my room was crap to say the least . Buffet breakfast was below par and the service was equally poor . Please dont waste your time here , unless your a business traveller wont recommend dis to any1 ever .

  • Stayed: September 2012, traveled as a couple
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Thank amitengg1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_PBeach, General Manager at PARKROYAL on Beach Road, responded to this reviewResponded February 24, 2013

Dear amitengg1234,

Greetings from PARKROYAL on Beach Road, Singapore!

Thank you for for your comments.

We took note of your comments the construction noise at the hotel surrounds and we would like to apologise for the inconvenience caused as the hotel is currently undergoing a rennovation, The respective food and beverage department was informed on the breakfast served at Plaza Brasserie and improvements in the area is seriously noted.

Nonetheless, we hope that the incident will not deter you to choose to stay with us in the near future and we will endeavour to continue to provide excellent customer service in creating a memorable stay and guest experience at the PARKROYAL on Beach Road.

It was our pleasure to have you stay with us and we look forward to welcoming you back soon.

Yours sincerely,


Mark Losi
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 19, 2013

This was our second stay and we again cut a good deal for the Orchid Club. As with our first stay the service on the Orchid Club on the 6th floor was impeccable. It's own reception, quiet civilised breakfast and aperitifs from 6-8pm (basically a high tea, but with wine) both in its own lounge and in the price. However, we discovered on check-in that the pool area was closed for refurb and this was a major blow for us as this was a 2-night stop-over and we intended to use the pool a lot. We were able to use pools at two other hotels but this was far from convenient. If we'd known in advance we would have insisted that they transfer our booking to their Kitchener Road hotel. Check the pool will be open if you plan to stay there (it's a very good facility). They also seem to have a problem with the window cleaning contractors as the windows were unacceptably dirty. I cannot comment on what it's like to stay in the "ordinary" rooms but if you can get a good deal for an Orchid Club room, go for it.

Room Tip: Try and insist on a room looking over the front of the building. There's building work going on...
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  • Stayed: February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Thank Martin_Stilwell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_PBeach, General Manager at PARKROYAL on Beach Road, responded to this reviewResponded February 24, 2013

Dear Martin_Stilwell,

Greetings from PARKROYAL on Beach Road, Singapore!

Thank you for your warm compliments of the Club rooms, Orchid Club and overall guest service experience you had during your stay with us.

We took note of your comments on the dirty window panels, and the housekeeping department have been informed and will rectify the situation accordingly. We apologize for the inconveniences caused on the pool closure as the hotel is currently undergoing a renovation to develop the meeting facilities around the hotel compound. Information of the pool closure was made known on the hotel website.

We will endeavour to continue to provide excellent customer service in creating a memorable stay and guest experience at the PARKROYAL on Beach Road and hope that your recent incidents will not deter you from returning to stay with us in the near future.

Yours sincerely,



Mark Losi
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about PARKROYAL on Beach Road

Address: 7500 Beach Road The Plaza, Singapore 199591, Singapore
Phone Number:
Location: Singapore > Singapore
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#46 Family Hotel in Singapore
#58 Romantic Hotel in Singapore
#67 Business Hotel in Singapore
#73 Luxury Hotel in Singapore
Price Range: $142 - $275 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — PARKROYAL on Beach Road 4*
Number of rooms: 346
Official Description (provided by the hotel):
Discerning travellers will enjoy the hospitality and warmth of our 346 rooms and suites. Spacious yet intimate, this Singapore accommodation is perfect for relaxing after a busy day of getting to know the city. Take in the charming views of quaint shophouses and ethnic shophouses from your room. For your utmost comfort, you'll find a range of handy amenities for all your needs - enjoy the in-room entertainment, which includes cable channels and complimentary in-house movie channels, or share the best of your day with family and friends via high-speed broadband Internet access. Let us pamper you whenever you stay in PARKROYAL's stylish hotel rooms in Singapore. ... more   less 
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Also Known As:
Parkroyal On Beach Road Hotel Singapore
Parkroyal On Beach Road Singapore
Park Royal Singapore
Park Royal Hotel Singapore

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