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“Great location!” 4 of 5 bubbles
Review of PARKROYAL on Beach Road

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PARKROYAL on Beach Road
Ranked #64 of 309 Hotels in Singapore
Certificate of Excellence
Liverpool
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Great location!”
4 of 5 bubbles Reviewed September 27, 2012

I stayed here for a week at the end of Feb/early March, en route for Australia. ParkRoyal was an ideal location. It was clean, comfortable & by & large had friendly staff. There are two distinctive staff counters - the one with the porters & 'orientation' staff was more approachable than the reception desk. The pool area is a lovely oasis in a 'skyscraper city', the beds are comfortable, bathrooms are good, and it's an easy shuttle from the airport. We couldn't, however, open the windows of our room. Shops, cafes & cashpoints etc. on the ground floor, at the back of the hotel - very easy access. Best things about it? The pool, also it's ideally situated for Hajji Lane and Arab Street, (exactly opposite) where we ate breakfast and dinner every night. Don't miss those streets - fab experience! Would stay there again.

Room Tip: Didn't use the restaurants, but they seemed very attractive. Ask if you can have a room on one o...
See more room tips
  • Stayed March 2012, traveled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank LisaJ51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marcom_PARKROYAL, Public Relations Manager at PARKROYAL on Beach Road, responded to this review, September 30, 2012
Dear LisaJ51,

Greetings from PARKROYAL on Beach Road, Singapore!

Thank you for your warm compliments of the guest room, concierge and reception staff, hotel locale, pool facility and overall guest service experience you had during your stay with us.

The hotel windows are kept closed and locked at all times as a safety precaution for all guests and children staying at our hotel. It was our pleasure to have you stay with us and we look forward to welcoming you back soon.

We will endeavour to continue to provide excellent customer service in creating a memorable stay and guest experience at the PARKROYAL on Beach Road.

Yours sincerely,


Karen Chang
Marketing Communications Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,086 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (429)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
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  • Any
English first
Adelaide, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed September 25, 2012

We stayed in September 2012 for one night on a stopover en route to Hanoi.

Location: Getting to the hotel was easy and not too expensive on the hotel shuttle. This is probably the best option for getting in as the MRT is not quite close enough if you have a lot of luggage. Once you're in though it's only a short walk to the train or any number of shops and restaurants.

The room: Spacious and comfortable, with a pretty good view. Despite staying at a time when there was apparently construction work going on we didn't hear any of it and had a great night's sleep.

Experience: Check-in dragged on a bit, but otherwise the staff were friendly and helpful. We were a little surprised that there was no breakfast included, however this may be standard for hotels of this caliber (the only other places I've stayed at in Singapore have been cheaper, with lower star ratings, and have provided breakfast -- albeit a simple one). Not to worry though, there are plenty of places to eat down the road near Bugis MRT station. As this was just a one night stopover we didn't get to enjoy any of the hotel's amenities of which there seem to be many.

All in all the Parkroyal on Beach Road won't change your life, but it's a nice place to stay with a central location, friendly staff, and comfortable rooms. If you're like me and only after a comfortable bed on an overnight stopover this will definitely satisfy, but there are less expensive hotels in Singapore that would do just as well.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Tim G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marcom_PARKROYAL, Public Relations Manager at PARKROYAL on Beach Road, responded to this review, September 30, 2012
Dear Tim G,

Greetings from PARKROYAL on Beach Road, Singapore!

Thank you for your warm compliments of the guest room, hotel locale and overall guest service experience you had during your stay with us.

We are glad to hear that the construction next door did not disturb your restful night's sleep during your stay with us. At PARKROYAL on Beach Road, we will endeavour to continue to provide excellent customer service in creating a memorable stay and guest experience.

It was our pleasure to have you stay with us and we look forward to welcoming you back soon.

Yours sincerely,


Karen Chang
Marketing Communications Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Australia
Level Contributor
57 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed September 21, 2012

Stayed night of 19 Sept as a stopover on way from Europe to Australia so arrived at 8.30am. All staff welcoming and friendly, was told room would be available at 11am but it was ready earlier. In meantime went to pool (pleasant but noisy from adjacent building work) and gym (very good, take your earphones for the cardio).

I had asked for a king bed but room looked on to construction so asked for another. Prompt response and was moved across hall to one with twin beds overlooking front and main road. Fine, not noisy, spacious.

Location is excellent. Got the airport shuttle in but because hotel is located on north side of city, it is an easy taxi ride to airport ($S17 at 8.30pm on way back). It is a ten minute walk to Bugis shopping centre/MRT, and less to Nicholl Highway MRT. Across the road is Arab Street with bars and restaurants, shops and exchanges. If you like to meander, you can also walk to Little India; I actually walked down to Raffles and the Marina before getting the MRT to Gardens by the Bay.

Travelling alone, I feel perfectly safe in S'pore. I would prefer to stay in this location rather than in Orchard Road, it is also better value. I would stay there again but I understand from other reviews that the construction problem is going to get worse and the pool will be closed so beware. Otherwise, recommended.

Room Tip: Better over front than over construction site.
See more room tips
  • Stayed September 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank TheAndosAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marcom_PARKROYAL, Public Relations Manager at PARKROYAL on Beach Road, responded to this review, September 23, 2012
Dear TheAndosAustralia,

Greetings from PARKROYAL on Beach Road, Singapore!

Thank you for your warm compliments of the hotel locale, reception staff, breakfast spread at Plaza Brasserie and overall guest service experience you had during your stay with us.

We apologize for the noise disturbance you had from the buidling construction next door during your stay with us but I hope it will not deter you from choosing to stay with us in the near future. While we took note of you concerns of the pool closure at the hotel during your stay with us, shuttle services will be provided for guests who wish to use the swimming pool at PARKROYAL on Kitchener Road or Pan Pacific Singapore.

During the initial phase, guests may experience some noise due to construction works. This is expected to subside from December onwards, and the noise disturbance will be kept to a minimum until the end of the renovation.

The poolside area and St. Gregory on level 4 will also be temporarily closed during the renovation from 25 September 2012 onwards. St. Gregory will continue to provide spa services to hotel guests in treatment rooms on level 4, while the gymnasium will be relocated to a facility on level 2 of The Plaza building, adjacent to the hotel.

As part of our guests’ travel experience, we believe in delivering a memorable experience for them to bring back and share at home. We sincerely apologise for any inconvenience caused as we undergo these refurbishment works and thank you for your forbearance during this period.

It was our pleasure to have you stay with us and we look forward to welcoming you back soon.

Yours sincerely,


Karen Chang
Marketing Communications Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barcelona, Spain
Level Contributor
143 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed September 20, 2012

We stayed at Parkroyal in August 1012 for two nights. The staff were kind and friendly. Our Room was clean and big. Breakfast was also very good with a lot of food to choose. Nice hotel

Now in Spanish. Es un buen hotel,con buenas habitaciones,limpio. Buen desayuno y muy variado. Personal amable. Bien situado y con una buena relación calidad precio para loque cuestan de media los hoteles en Singapur.
Juan y Chus. Barcelona

  • Stayed August 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank ElTataViajero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marcom_PARKROYAL, Public Relations Manager at PARKROYAL on Beach Road, responded to this review, September 23, 2012
Dear Juan Bautista T,

Greetings from PARKROYAL on Beach Road, Singapore!

Thank you for your warm compliments of the guest room, reception staff, breakfast spread at Plaza Brasserie and overall guest service experience you had during your stay with us.

We will endeavour to continue to provide excellent customer service in creating a memorable stay and guest experience at the PARKROYAL on Beach Road.

It was our pleasure to have you stay with us and we look forward to welcoming you back soon.

Yours sincerely,


Karen Chang
Marketing Communications Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
41 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed September 19, 2012

We only stayed overnight, on our first night in Singapore. We arrived in Singapore pretty late (our flight from Sydney landed at 10.15 pm), so what we needed was a nice, comfortable room before we moved in to MBS.
Check-in was quick (yes, the girl at the reception could have provided a bit more "smile" but she was quick and professional). The room rate (we booked from ratestogo.com) was reasonable, although breakfast was not included. We did not use any of the facilities.
Prior to the stay, we did actually send a private message to the hotel for requesting a King Room and the request was acknowledged (apparently we got upgraded to the deluxe room?).
Room was not too big but adequate, bathroom could need a bit of renovation. We noticed some ants near the mini bar area.
We walked to Suntec City Mall (it's less than 15 min walk, although had to go through some construction area, but the direction was well posted) to have late breakfast at the food court (Food Republic, must try).
Nearby MRT stations (Nicholl Highway or Bugis), although we took taxi from the airport (it only costs SGD 23).

  • Stayed September 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
5 Thank KP1509
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marcom_PARKROYAL, Public Relations Manager at PARKROYAL on Beach Road, responded to this review, September 23, 2012
Dear KP1509,

Greetings from PARKROYAL on Beach Road, Singapore!

Thank you for your warm compliments of the hotel locale, reception staff, guest room and the overall guest experience you had during your stay with us.

We took note of your comments of the ants that are spotted around the mini bar are and have informed the respected department head in Housekeeping to rectify the problem.

We would like to thank you once again for the kind words, and will endeavour to continue to provide excellent customer service in creating a memorable stay and guest experience at the PARKROYAL on Beach Road.

It was our pleasure to have you stay with us and we look forward to welcoming you back soon.

Yours sincerely,


Karen Chang
Marketing Communications Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Malaysia
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed September 18, 2012

Its pleasant to stay at parkroyal on beach road. We could be happier if shutter bus is provided to certain areas such as bugis junction and marina sand bay. Breakfast is good many varieties to choose on. Staff at frontdesk and restaurant are friendly with smiling faces which make us feel so welcome. Hotel ambiance is cozy. Security is good and access card is needed for the usage of elevator to our room. Room and bathroom are tidy and clean. Flatscreen TV with good reception better than few hotels i had stayed previously.

  • Stayed September 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank tg w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marcom_PARKROYAL, Public Relations Manager at PARKROYAL on Beach Road, responded to this review, September 19, 2012
Dear tg w,

Greetings from PARKROYAL on Beach Road, Singapore!

Thank you for your warm compliments of the hotel locale, reception staff, breakfast spread at Plaza Brasserie and overall guest service experience you had during your stay with us.

Shuttle services are provided at the various drop off points like Suntec City, Singapore Flyer, Raffles City, Vivocity and Ngee Ann City. Bugis MRT station is a 5 minute walk from the hotel and the hotel is also accessible from Nicholl Highway MRT station as well.

We would like to thank you once again for the kind words, and will endeavour to continue to provide excellent customer service in creating a memorable stay and guest experience at the PARKROYAL on Beach Road.

It was our pleasure to have you stay with us and we look forward to welcoming you back soon.

Yours sincerely,


Karen Chang
Marketing Communications Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed September 17, 2012

We stayed at The Parkroyal on Beach road for 4 nights in July and enjoyed our stay very much. There was some construction going on next door but that did not bother us at all. Had a great room and the hotel staff were very friendly and attentive. Breakfast was also very nice and possibly better than the Parkroyal in Penang. The hotel is just a few minutes from the train station and a short walking distance from a variety of wonderful restaurants. Would recommend this hotel to anyone and would stay there again.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Glenda1957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marcom_PARKROYAL, Public Relations Manager at PARKROYAL on Beach Road, responded to this review, September 17, 2012
Dear Glenda1957,

Greetings from PARKROYAL on Beach Road, Singapore!

Thank you for your warm compliments of the hotel locale, reception staff, breakfast spread at Plaza Brasserie and overall guest service experience you had during your stay with us.

We will endeavour to continue to provide excellent customer service in creating a memorable stay and guest experience at the PARKROYAL on Beach Road.

It was our pleasure to have you stay with us and we look forward to welcoming you back soon.

Yours sincerely,


Karen Chang
Marketing Communications Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about PARKROYAL on Beach Road

Property: PARKROYAL on Beach Road
Address: 7500 Beach Road The Plaza, Singapore 199591, Singapore
Phone Number:
Location: Singapore > Singapore
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#57 Family Hotel in Singapore
#58 Luxury Hotel in Singapore
#59 Romantic Hotel in Singapore
#67 Business Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — PARKROYAL on Beach Road 4*
Number of rooms: 346
Official Description (provided by the hotel):
Discerning travellers will enjoy the hospitality and warmth of our 346 rooms and suites. Spacious yet intimate, this Singapore accommodation is perfect for relaxing after a busy day of getting to know the city. Take in the charming views of quaint shophouses and ethnic shophouses from your room. For your utmost comfort, you'll find a range of handy amenities for all your needs - enjoy the in-room entertainment, which includes cable channels and complimentary in-house movie channels, or share the best of your day with family and friends via high-speed broadband Internet access. Let us pamper you whenever you stay in PARKROYAL's stylish hotel rooms in Singapore. ... more   less 
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Also Known As:
Parkroyal On Beach Road Hotel Singapore
Parkroyal On Beach Road Singapore
Park Royal Singapore
Park Royal Hotel Singapore

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