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“Nice hotel, mediocre breakfast”

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Orchard Parade Hotel by Far East Hospitality
Ranked #100 of 312 Hotels in Singapore
Morristown, New Jersey
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Nice hotel, mediocre breakfast”
Reviewed March 25, 2014

Overall a good experience staying at the hotel.

Location is good, about a 5 minute walk to the Orchard MRT with several food options very close and many more in the ion mall attached to the MRT.

Breakfast included in my room, but I wasn't terribly impressed with the options. There are plenty of other options really close by (including a starbucks and mcdonalds for those who just want something easy), so not a big problem, but would like to see better options for breakfast.

Service is nice, and the facility is nice and well kept. The room was always clean and well kept, nothing to complain about. Laundry also included, which was very convenient. A little pricey if not complimentary, but as it was very quick and effective.

  • Stayed March 2014, traveled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LeeB1273
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yazid S, Front Office Manager at Orchard Parade Hotel by Far East Hospitality, responded to this review, March 30, 2014
Dear LeeB1372,

Thank you for taking the time to share your stay experience with us and we are glad to know that it has been a pleasant one.

We will definitely share your comments on the breakfast and together with the team, will look at improving the options.

The team at Orchard Parade Hotel thanks you for making us your preferred hotel during your visit to Singapore. We look forward to welcoming you back soon.

Best regards
Yazid Saini
Front Office Manager
yazid@fareast.com.sg
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Morristown, New Jersey
1 review
Reviewed March 24, 2014

This was a pleasurable stay that included prompt service, smiling wait staff, and clean accommodations. Breakfast was also included in the price and multiple restaurants were associated with the hotel.

  • Stayed March 2014, traveled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with StayFarEast.com

Helpful?
Thank LASz766
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yazid S, Front Office Manager at Orchard Parade Hotel by Far East Hospitality, responded to this review, March 30, 2014
Dear LaSz766

Thank you for choosing Orchard Parade as your preferred hotel during your recent visit to Singapore.Your kind comments couldn’t have been more pleasant and our team thanks you for sharing them here in your review.

We, at Orchard Parade Hotel, constantly strive to deliver the best service to our guests and we hope to have the opportunity to serve you again soon.

Best regards
Yazid Saini
Front Office Manager
yazid@fareast.com.sg
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
1 review
Reviewed March 23, 2014

Location is good. Breakfast is average without lots of food choices...also servce at Chinese Restaurant..strange. Room size is ok but old deco, need renovation. Service ok. Restaurants limited choice.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with StayFarEast.com

Helpful?
Thank GB_HKG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yazid S, Front Office Manager at Orchard Parade Hotel by Far East Hospitality, responded to this review, March 30, 2014
Dear GB HKG,

Thank you for taking the time to share feedback about your stay with us at Orchard Parade.

Orchard Parade Hotel is conveniently located in Orchard Road, which is the busiest shopping district in Singapore. We will certainly look into improving the diversity of our breakfast menu. Thank you for your feedback about our rooms: as the hotel aims to provide a comfortable stay for our guests, we have ongoing projects put in place to continue developing the property. We recently completed refurbishing our Deluxe Rooms, and are in the planning stages of continued renovation and refurbishment for our other rooms in the coming year.

On behalf of the team at Orchard Parade Hotel, we would like to thank you for your feedback, and for making us your preferred hotel during your visit to Singapore. We hope to serve you again on your next visit.

Best regards
Yazid Saini
Front Office Manager
yazid@fareast.com.sg
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
1 review
Reviewed March 23, 2014

Convenient location; Very prompt room & house keeping services; Fluid Check in services; Breakfast Buffet Spread & Variety to be improved upon; Restaurant space bit a constraint; Quite a value for money stay.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with StayFarEast.com

Helpful?
Thank Rajesh R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yazid S, Front Office Manager at Orchard Parade Hotel by Far East Hospitality, responded to this review, March 30, 2014
Dear Rajesh R,

Thank you for sharing your kind comments about your recent stay at Orchard Parade Hotel.

We have shared your feedback about our prompt housekeeping services with our Housekeeping team, and they are delighted to have a special mention in your review.

We will definitely discuss your feedback about our breakfast options with the Restaurant manager, and will look into improving the spread of our breakfast menu. We apologise about the space constraint you experienced in the Restaurant: we will certainly look into how we can make the Restaurant a more comfortable location for all our valued guests.

On behalf of Orchard Parade Hotel, we thank you for your feedback and for making us your preferred choice during your stay in Singapore. We certainly look forward to welcoming you back soon.

Best regards
Yazid Saini
Front Office Manager
yazid@fareast.com.sg
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
163 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
Reviewed March 20, 2014

I have stayed a number of times in this hotel. I have given reasonable review. The real test of a good hotel is to visit them when they are running at full capacity like during air shows.

I just did and they failed.

Is there such thing as loyalty consideration for frequent patrons in this hotel? NO. Do they keep records of recent guests ? NO

The room rate for a standard room was SGD 389.00, that is USD304.00 for a small deluxe. That is understandable during exhibitions. This is the most expensive city in the world, we know that.

But then at breakfast I was told it was not inclusive. That's hospitality at its worst. I know they are doing a business of making money but they have to understand the habits and expectation of business people when they travel.

Wifi is supposed to be included. You get connected but you cannot even download e mails. Obviously the system was overloaded.

Rooms was clean and linen in good order. Soundproofing was however below par.

Would I recommend this hotel to the frequent business traveller? No, they don't know loyalty and they don't know what business travellers need. I guess the tourists are much easier to do business with, stay leave and forget.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Esham S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yazid S, Front Office Manager at Orchard Parade Hotel by Far East Hospitality, responded to this review, March 30, 2014
Dear jemaphoexplorer

Thank you for taking the time to share your experience staying at Orchard Parade Hotel. We are disappointed that we were unable to make your stay as pleasant as your previous ones with us, and I would like to extend my sincere apologies for any inconvenience caused.

Our team has not taken your feedback lightly. We apologise about the confusion with the breakfast. This certainly will be made more transparent for all our guests at reservations and arrival.

With regards to the slow Internet connectivity, we are in the process of enhancing our Wifi through our IT team to provide optimal connectivity for all guests, especially during our high-occupancy periods.

We truly appreciate all our guests, especially our frequent visitors, and I hope that we are able to serve you again soon. Please contact me at yazid@fareast.com.sg on your next visit with us and I will personally attend to your next reservation.

On behalf of the team at Orchard Parade Hotel, we thank you for your feedback and look forward to welcoming you again soon.

Best regards
Yazid Saini
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yangon (Rangoon), Myanmar
1 review
Reviewed March 19, 2014

Outstanding service,all the staff were very friendly & excellent service .Especially thanks to Apple ( from club lounge ) the one who guide us and arranged for our trips.Many Many Thanks to all of you looking after my parents also who sending us wheel chair for my mom. Thank you so much for all of your special care. You all make our trip unforgettable & memorable in our life!!!

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank warlay99999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RameshKanesan, Manager at Orchard Parade Hotel by Far East Hospitality, responded to this review, March 23, 2014
Dear warlay99999,

Thank you for taking the time to share this review of your recent stay.

I am glad that you had enjoyed the experience and certainly appreciate your feedback on our staff, Apple.

I am sure that our team will be delighted with your compliments for them. Your recommendation of our Hotel is appreciated and we very much look forward to welcoming you again the next time you're in Singapore!


With kind regards,

Ramesh Kanesan
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangkok, Thailand
1 review
Reviewed March 17, 2014

I want to thank you for a most enjoyable stay at the Orchard Parade Hotel last weekend. The service was very good – the breakfast was perfect as well as cleanlyness of the room. The location is near shopping center and where you can walk to MRT. I would suguest my freinds to stay when they are planing to Singapore.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SeanHey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RameshKanesan, Manager at Orchard Parade Hotel by Far East Hospitality, responded to this review, March 23, 2014
Dear SeanHey

We sincerely thank you for the support and for staying at Orchard Parade Hotel in Singapore.

We are truly delighted to hear that you had a great stay with us. We appreciate the time you have taken to share your commendations of us to others.

Once again, thank you for your kind comments and our team look forward to seeing you soon!

Sincerely,

Ramesh Kanesan
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Orchard Parade Hotel by Far East Hospitality

Property: Orchard Parade Hotel by Far East Hospitality
Address: 1 Tanglin Road Orchard Parade Hotel, Singapore 247905, Singapore
Location: Singapore > Singapore > Orchard Road
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#54 Business Hotel in Singapore
#67 Family Hotel in Singapore
#69 Romantic Hotel in Singapore
#85 Luxury Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Orchard Parade Hotel by Far East Hospitality 4*
Number of rooms: 387
Official Description (provided by the hotel):
Located at the entrance of the Orchard Road, Singapore's most famous shopping belt, Orchard Parade Hotel is just a 10-minute walk from Lido Cineplex and major shopping centers such as ION Orchard, Wisma Atria and Ngee Ann City. Business travellers will enjoy the accessibility of Orchard Parade Hotel, and families with children will definitely appreciate the hotel's spacious 50-60sqm Family Rooms. It is also within 10-minute walk to Scotts Road, another famous shopping district in Singapore. The same amount of walking time will bring you to Orchard MRT station, which can connect you to other parts of the city. A 10-minute car ride will get you to the Central Business District or Suntec Singapore International Convention & Exhibition Centre. Orchard Parade Hotel is also only 30-minute drive from Changi International Airport. ... more   less 
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Also Known As:
Orchard Parade Hotel Singapore
Orchard Parade Hotel By Far East Hospitality Singapore

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