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“An Average hotel”

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Orchard Parade Hotel by Far East Hospitality
Ranked #100 of 312 Hotels in Singapore
Singapore, Singapore
Level Contributor
148 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
“An Average hotel”
Reviewed July 16, 2013

Hi All,

A few point to note about this hotel:

1) Location, excellent as its between Tanglin Road and Orchard Road. Shopping and eatiries are all walking distance plus MRT line too.
2) Pleasant customer service throughout.We got an upgraded room and extended check out time.
3) The room in general needs a complete refurbishment, it looks old, run down. The bed was just uncomfortable, the mattress sink, actually it was two joined bed to make a king size bed, the mattress connector and protector was just not good enough and not comfortable even though the bed looks extremely wide.
4) Coffee making facility available in the room, good large size LCD tv, i think its 39inch or 42inch. Channels were ok.
5) In room wifi was good though on and off it tends to disconnect.
6) Bathroom was ok, not bad, but looks rusted and old.
7) Mini bar in the room was just ok not much choices.

Overall stay here only if you are going shopping, walking around, eateries and if you get good deal. Complement to the check in staffs, well mannered, well spoken, efficient and pleasant.

Thanks

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank swordfish01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RameshKanesan, Manager at Orchard Parade Hotel by Far East Hospitality, responded to this review, July 22, 2013
Dear Swordfish01,

Plesure to receive a review from a Top Contributor! The hotel is going through refurbishment works and we will tackle the issues that you have mentioned. We are glad that you liked the location and our staff members thank your for you kind appreciation.

With kind regards,

Ramesh Kanesan
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,128 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (385)
Date | Rating
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  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
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English first
Jakarta, Indonesia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 14, 2013

I'am really dissapointed about wi-fi, cos can't reach any time
I've tried by my Blackberry 2 n also my another gadget (samsung note).
For the breakfast , two thumbs goes to you hotel. But over all,is very good !!!


  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with StayFarEast.com

Helpful?
1 Thank Awal Juni Darwa... D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RameshKanesan, Manager at Orchard Parade Hotel by Far East Hospitality, responded to this review, July 22, 2013
Dear Mr Awal Juni Darwa...D

Thank you for taking the time to write this reivew. We apologise for the Wi-Fi issue. The hotel has made changes to the internet infrustructure in terms of upgrade and we are currently ensuring that the system works to the optimum. We have taken your feedback to our vendor and will ensure the matter is resolved. On the other end we are glad that you liked your stay with us and hope to see you at Orchard Parade Hotel in the near future.

Kind regards,

Ramesh Kanesan
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oakville, Canada
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 14, 2013

Was very happy with my 3 night stay. Location was great. Service incredible. .Jean the hostess in the breakfast dining room is a gem who shared tips on how best to see Singapore according to my budget. She had a warm welcome for all guests who showed up for breakfast.
It would be nice if the hotel varies its breakfast buffet offering. By the 3rd day I was tired f the same 3 fruits ( it is a tropical country!) and the same hot breakfast items.

  • Stayed July 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shyami G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RameshKanesan, Manager at Orchard Parade Hotel by Far East Hospitality, responded to this review, July 18, 2013
Dear Shyami G

Thank you for this positive review. We are glad you had a memorable accommodation experience and hope to see you again soon.

Kind regards

Ramesh Kanesan
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 13, 2013

The location of the hotel is fantastic. Right on Orchard road. The hotel was kind enough to upgrade us to the family room The staff were excellent and we had no problems Witt the hotel. Thank you for making our stay in Singapore memorable

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with StayFarEast.com

Helpful?
Thank Rahul55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RameshKanesan, Manager at Orchard Parade Hotel by Far East Hospitality, responded to this review, July 18, 2013
Dear Rahul55

Greetings from Orchard Parade Hotel! We are delighted that you enjoyed your stay. Thank you for sharing your views in this forum and we hope to see you again.

Kind regards,

Ramesh Kanesan
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed July 10, 2013

Orchard Parade Hotel is the hotel we always try and use when in Singapore. ( I hate to admit it but have been using this hotel since mid 1970s when it was the Ming Court)
Its in a good location corner of Orchard Road and Tanglin Road.
We had a pool view room, one which had recently been renovated, and was excellent.
Pool area is great, on 6th floor, so you can over look Orchard road on one side of pool. (not while in the pool !!) Has some good resturants attached to the hotel. Over all can't fault this hotel,
and is a reasonable price (for Singapore)

Room Tip: We asked for a room with view of pool on a higher floor. We got the 8th floor I think there are 18...
See more room tips
  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JohnHarro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RameshKanesan, Manager at Orchard Parade Hotel by Far East Hospitality, responded to this review, July 11, 2013
Dear JohnHarro,

Greetings from Orchard Parade Hotel! Thank you so much for posting such a favorable review on TripAdvisor. We are thrilled to know that Orchard Parade Hotel has been your home away from home - stay accommodation. We greatly appreciate and thank you for the continuous support. We hope to welcome you back before not too long.

Kind regards,

Ramesh Kanesan
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
1 review
Reviewed July 8, 2013

Excellent Club Lounge service staff and Honest Concierge on duty returned my wallet when I left it on the Concierge counter after collecting the car park coupon. However the room keys are not working after check-in, so need to return to the check-in counter to re-validate the room number again.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with StayFarEast.com

Helpful?
Thank Victoria_seto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RameshKanesan, Manager at Orchard Parade Hotel by Far East Hospitality, responded to this review, July 11, 2013
Dear Victoria_seto

Thank you for taking time to share your stay experience and your kind comment is deeply appreciated by all our team members.

We are looking into the key problem that you mentioned and hope to see you again when you return to Singapore.

Kind regards,

Ramesh Kanesan
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Petaling Jaya, Malaysia
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed July 7, 2013

We stayed here from 6 to 7 July to celebrate my nephew's birthday. We booked (online) the family room. However, prior to our stay, we informed the hotel of the purpose of the trip and asked whether they could arrange for anything special. Ms Ayu was very helpful in the pre-arrangement. When we arrived in the hotel on 6 July around 5pm, Ms Ayu was at the reception area. We were pleasantly surprised to get a free upgrade to the family suite. She also helped arranged for a small cake, balloons and birthday banner for my nephew. I would rate 5/5 for the service we received, but a 4 in general for the hotel.
The hotel is not a new hotel; but the beddings and towels were clean (which is one of the most important thing). We wished the trip was longer to allow us to enjoy the room more.
Location is great for those who want to shop in Orchard.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lau0707
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RameshKanesan, Manager at Orchard Parade Hotel by Far East Hospitality, responded to this review, July 8, 2013
Dear Lau0707,

Thank you for taking the time to share your experience of your stay with us, and particularly, in highlighting the efforts of Ms Ayu. She will be delighted to know that your nephew enjoyed the arrangements.

Travelling with children is an experience we like to make more fun and easier on the adults. Should your travels bring you here again, we look forward to another opportunity to welcoming you back!

Yours Sincerely

Ramesh Kanesan
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Orchard Parade Hotel by Far East Hospitality

Property: Orchard Parade Hotel by Far East Hospitality
Address: 1 Tanglin Road Orchard Parade Hotel, Singapore 247905, Singapore
Location: Singapore > Singapore > Orchard Road
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#54 Business Hotel in Singapore
#67 Family Hotel in Singapore
#69 Romantic Hotel in Singapore
#85 Luxury Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Orchard Parade Hotel by Far East Hospitality 4*
Number of rooms: 387
Official Description (provided by the hotel):
Located at the entrance of the Orchard Road, Singapore's most famous shopping belt, Orchard Parade Hotel is just a 10-minute walk from Lido Cineplex and major shopping centers such as ION Orchard, Wisma Atria and Ngee Ann City. Business travellers will enjoy the accessibility of Orchard Parade Hotel, and families with children will definitely appreciate the hotel's spacious 50-60sqm Family Rooms. It is also within 10-minute walk to Scotts Road, another famous shopping district in Singapore. The same amount of walking time will bring you to Orchard MRT station, which can connect you to other parts of the city. A 10-minute car ride will get you to the Central Business District or Suntec Singapore International Convention & Exhibition Centre. Orchard Parade Hotel is also only 30-minute drive from Changi International Airport. ... more   less 
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Also Known As:
Orchard Parade Hotel Singapore
Orchard Parade Hotel By Far East Hospitality Singapore

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