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“One of the best places to stay in Singapore”

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Orchard Parade Hotel by Far East Hospitality
Ranked #102 of 315 Hotels in Singapore
Miami Beach, Florida
Level 6 Contributor
101 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“One of the best places to stay in Singapore”
Reviewed September 25, 2012

I have stayed here close to a dozen times and always had a great time. The location is central, and everything about the hotel is professional. The food is good, but I normal go out. Overall, the service is world-class and the rooms are large with comfortable beds. An excellent place to stay on business.

  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gpy14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KheeSiong, General Manager at Orchard Parade Hotel by Far East Hospitality, responded to this review, October 5, 2012
Dear Valued Guest

Thank you for staying with us and sharing your positive feedback here. It was our pleasure to have you as our guests.

We certainly look forward to welcoming you again for another memorable hotel experience in the near future!

Best Regards
Ng Khee Siong
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,184 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (392)
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Perth
Level 3 Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 23, 2012

Our stay was rather quick, just a few nights to shop and eat! The hotel did meet our needs however it was occupied by businessmen. We expected this though given the professional business hub that Singapore is these days.
The bathrooms are a bit dated and smaller than what we are used to however that did not dampen our view on my overall rating of this hotel. I scored it 3 stars as it utterly needs to improve.

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AUSRUS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KheeSiong, General Manager at Orchard Parade Hotel by Far East Hospitality, responded to this review, September 25, 2012
Dear Valued Guest

Thank you for staying with us and for sharing your positive feedback here. It was our pleasure to have you as our guests.

As the hotel continuously strives to provide a comfortable stay for our guests, we are pleased to inform you that we are currently refurbishing our rooms and we are confident that this will address the concerns that you have expressed about our rooms.

We certainly look forward to welcoming you again for another memorable hotel experience in the near future!

Best regards
Ng Khee Siong
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tokyo
Level 5 Contributor
50 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed September 22, 2012

I have stayed at the Orchard Parade Hotel 3 times over the past several years and find it a good location in Singapore and usually one of the cheaper hotels on Ochard Road. There used to be a Mexican Resturaunt that was pretty good on the ground floor. They have a nice lobby and pool area to relax in and the rooms are functional and comfortable. The staff are friendly and they have a discount if you fly Singapore Airlines and make the reservation on the internet.

  • Stayed October 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bubba1Tokyo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KheeSiong, General Manager at Orchard Parade Hotel by Far East Hospitality, responded to this review, September 25, 2012
Dear Valued Guest

Thank you for staying with us and for sharing your positive feedback here. It was our pleasure to have you as our guests.

We certainly look forward to welcoming you again for another memorable hotel experience in the near future!

Best regards
Ng Khee Siong
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle
Level 5 Contributor
60 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed September 22, 2012

I stayed at the Orchard Parade Hotel for nine days for business. The location is great. The first room I was given was extremely noisy due to renovations in neighboring rooms. When I complained I was quickly moved to a higher floor 'club room' which was nice. The room was comfortable with a good bed. The staff were helpful and friendly. But I must say I was extremely annoyed to be charged over $25 per day for wifi in a business hotel, in a city with free wifi (the free city wide wifi was not accessible in the hotel). There was even charge for using internet access in the lobby computer. I've never heard of such a thing in this day and age, even in a small town in the rural US much less in Singapore. It gave me a bad feeling for the entire hotel and I wouldn't recommend staying there until they change this ridiculous policy.

Room Tip: Make sure you get a room away from the renovation
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  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kidlet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KheeSiong, General Manager at Orchard Parade Hotel by Far East Hospitality, responded to this review, September 25, 2012
Dear Valued Guest

Thank you for taking the time to tell us about your experience with us.

We always appreciate comments from our guests so we can serve you better. We appreciate your highlight on wifi issue and we are looking into natter. Allow me to reiterate my sincere apologies for the inconvenience caused.

Thank you for the constructive feedback and we hope to see you soon.

Best regards
Ng Khee Siong
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Thai Samakkhi, Thailand
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 21, 2012

Room over all not bad. But renovation after 8 in the night is crazy, and selfish. I pay to enjoy and relax not to hear renovation noise.
Reception really try to help but not their fault. Bell boy also nice and helpful. The only 2 areas I appreciate.
Rooms look abit old so surely should renovate but management must stop by 5 or latest 6 pm. No one inform me about this before booking or I will not consider even if hotel is on SALE. Bad management.

Room Tip: Check if any renovation going on before chosing any hotel.
See more room tips
  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank CBPN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KheeSiong, General Manager at Orchard Parade Hotel by Far East Hospitality, responded to this review, September 25, 2012
Dear Valued Guest

Thank you for staying with us and for sharing your positive feedback here.

Naturally, it is disappointing to learn that we have failed to live up to your expectation. We have brought the feedback to the project manager and will ensure that the renovation will not effect the comfort of all our guest stay.

The hotel management takes your feedback seriously and will be sure to look at ways to improve upon the current level of service and facilities.

Again, we apologise for the inconvenience caused and we look forward to welcoming you again in the near future to experience our newly renovated rooms.

Best regards
Ng Khee Siong
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 3 Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed September 20, 2012

The location of this hotel is good for shopping as it is along Orchard Rd however it is quite a distance to travel from Suntec City/Marina Bay (around S$12 to $14). Pros: Hotel room is clean, beds comfortable and the staff are very helpful. As an example, I requested for a toaster for breakfast and the concierge offered to toast the bread instead. Cons: noisy after 9am because of renovation works, no free wifi. Travel tips: if you are going to sentosa island to visit Universal Studios/Resort World, there is a free shuttle bus that stops at Orchard Hotel (not Orchard Parade) but bring your passport. For cheap food, go to Kopitiam along Bra Basah (close to rendezvous hotel) and for hawker food, go to Makan Sutra where you can enjoy chili crab and other seafood while enjoying the view of Marina Bay and city night lights.

Room Tip: Choose higher room or one along the pool level (6th floor)
See more room tips
  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank katipaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KheeSiong, General Manager at Orchard Parade Hotel by Far East Hospitality, responded to this review, September 25, 2012
Dear Valued Guest

Thank you for taking the time to tell us about your experience with us.

We always appreciates comments from our guests so we can serve you better. We appreciate your highlight on the areas of shortfall you have had experienced. Allow me to reiterate my sincere apologies for the inconvenience caused.

As the hotel continuously strive to provide a comfortable stay for our guests, we are pleased to inform you that we are in the stages of refurbishing our rooms and we aplogise for any inonvenience caused.

Thank you again for sharing your experience and we really look forward to seeing you again during your next visit to Singapore

Best regards
Ng Khee Siong
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cologne, Germany
Level 6 Contributor
168 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
Reviewed September 20, 2012

I stayed here for 4 nights during a business trip. The hotel seems to be a little run down and definitely overpriced. If you are on vacation, I would not recommend the area. It’s on one end of Orchard Rd and there is nothing else to do than shopping. Most Singapore sights and affordable dinner places are at least a taxi/MRT ride away.

PROs: Rooms are quite big, nice pool area. Close to Orchard Rd Shopping malls. Downstairs Chinese Restaurant was good. Service at reception was great.

CONs: Overpriced. Bathrooms really small. My room smelled very old/moldy, first time in my life that I required a room change. They said the smell could come from the renovation work on 9th floor. Breakfast room very cluttered, no windows. Housekeeping very late (after 2pm).

Travel Tips: Eat at Food Opera (hawker center) in ION Mall. Take a stroll in the Botanical Gardens or on Emerald Hill (beautiful Peranakan houses close to MRT “Somerset”).

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Trillian82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KheeSiong, General Manager at Orchard Parade Hotel by Far East Hospitality, responded to this review, September 25, 2012
Dear Valued Guest

Thank you for taking the time to tell us about your experience with us.

We always appreciates comments from our guests so we can serve you better. We appreciate your highlight on the areas of shortfall you have had experienced. Allow me to reiterate my sincere apologies for the inconvenience caused.

As the hotel continuously strive to provide a comfortable stay for our guests, we are pleased to inform you that we are in the stages of refurbishing our rooms and we are confident that this will address the concerns that you have expressed about our rooms.

Thank you again for sharing your experience and recommending us. We really look forward to seeing you again during your next visit to Singapore

Best regards
Ng Khee Siong
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Orchard Parade Hotel by Far East Hospitality

Property: Orchard Parade Hotel by Far East Hospitality
Address: 1 Tanglin Road Orchard Parade Hotel, Singapore 247905, Singapore
Location: Singapore > Singapore > Orchard Road
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#54 Business Hotel in Singapore
#67 Family Hotel in Singapore
#69 Romantic Hotel in Singapore
#87 Luxury Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Orchard Parade Hotel by Far East Hospitality 4*
Number of rooms: 387
Official Description (provided by the hotel):
Located at the entrance of the Orchard Road, Singapore's most famous shopping belt, Orchard Parade Hotel is just a 10-minute walk from Lido Cineplex and major shopping centers such as ION Orchard, Wisma Atria and Ngee Ann City. Business travellers will enjoy the accessibility of Orchard Parade Hotel, and families with children will definitely appreciate the hotel's spacious 50-60sqm Family Rooms. It is also within 10-minute walk to Scotts Road, another famous shopping district in Singapore. The same amount of walking time will bring you to Orchard MRT station, which can connect you to other parts of the city. A 10-minute car ride will get you to the Central Business District or Suntec Singapore International Convention & Exhibition Centre. Orchard Parade Hotel is also only 30-minute drive from Changi International Airport. ... more   less 
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Also Known As:
Orchard Parade Hotel Singapore
Orchard Parade Hotel By Far East Hospitality Singapore

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