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“Too business hotel”

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PARKROYAL on Kitchener Road
Ranked #93 of 312 Hotels in Singapore
S.Wales
Level Contributor
47 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Too business hotel”
Reviewed March 10, 2014 via mobile

Lovely hotel in little India with massive rooms and beds. Great location with MRT opposite. Breakfast was superb with so much to choose from. Nice free wifi which might be the quickest but is still free which UK hotels could learn from. Nice pool area but beware the bar prices are 5* prices. Well recommended for both business and pleasure travellers... Well done!

Stayed February 2014, traveled on business
Helpful?
Thank Lee B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary M, General Manager at PARKROYAL on Kitchener Road, responded to this review, April 22, 2014
Dear S-WalesBeno, thank you for your very kind words, very much appreciated. I am delighted that you enjoyed the hotel so much. Kind regards, Gary Moran.
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2,778 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (677)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Paris, France
1 review
Reviewed March 10, 2014

We stayed in Park Royal during our journey in Asia.
Everything was perfect and we surely will book rooms there when we come back for our next trip.
We also used restaurant facilities of the hotel and food was excellent and offered a real large choice.

  • Stayed February 2014, traveled as a couple
    • Value
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Helpful?
Thank THIERRY G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary M, General Manager at PARKROYAL on Kitchener Road, responded to this review, April 22, 2014
Dear THIERRY G, it is pleasing to see that we were part of your trip to Asia in February. Thank you for such positive comments about your two days with us. I do hope that we will indeed see you again in the future. Regards, Gary Moran.
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Brisbane, Australia
Level Contributor
4 reviews
3 hotel reviews
Reviewed March 10, 2014

I recently stayed at the ParkRoyal on Kitchener for 4 nights on a stop over in Singapore with my partner we stayed in the Orchard Club rooms. It is a beautiful hotel centrally located to a large shopping center and train station, the rooms were clean, comfortable and spacious. I asked for a smoking room and was delighted my request was completed. The food included with the Orchard club was delicious and plentiful. Staff were very friendly and nothing was too much trouble. I would most definitely stay at the ParkRoyal again. Thank you very much for such a great experience :)

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
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    • Service
Helpful?
Thank GrandGraphic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary M, General Manager at PARKROYAL on Kitchener Road, responded to this review, April 22, 2014
Dear GrandGraphic, it was such a pleasure to read your comments following your stay with us in December. My apologies for not responding sooner. It is so encouraging to receive such a review, particularly with 'Amazing hotel with friendly staff' as the heading. It gives everyone here a huge boost. Regards, Gary Moran.
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Sydney, Australia
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed March 9, 2014

We had an amazing holiday in Singapore and we stayed at PARKROYAL for almost a week last January. Couldn't find fault with this hotel as my family enjoyed our stay there. Hotel staff were really nice and courteous, attending to our every need on time. Dinner at the hotel restaurant was very satisfying too and the selection of food was very good. It's walking distance to shopping areas and other landmarks in Singapore, but quite far from the very busy areas which is good I supposed. Our room is very clean and presentable and price is very reasonable for a family stay. We will definitely stay at PARKROYAL again, given the chance to go to Singapore on our next family trip. Love it!!!

  • Stayed January 2014, traveled with family
    • Value
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Helpful?
1 Thank TrendsetAngela
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary M, General Manager at PARKROYAL on Kitchener Road, responded to this review, April 22, 2014
Dear MaLT2717, I was very happy to read that you were so pleased with the hotel during your family holiday in January. Thank you for taking the trouble to share your experience. Regards, Gary Moran.
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Colombo, Sri Lanka
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 9, 2014

We stayed for four nights at this hotel and found bed bugs all over our beds after the first night..which was unexceptable and disgusting.the hotel accepted the issue and changed our room..but it raises a real concern about the cleanliness..will never go back again!!!!

  • Stayed February 2014
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Helpful?
3 Thank sachin213
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary M, General Manager at PARKROYAL on Kitchener Road, responded to this review, April 21, 2014
Dear sachin 213, my apologies for not responding sooner and indeed for the issue you encountered. Please be assured that we have taken this very seriously and the appropriate measures are in place to ensure that this was an isolated incident. Kind regards, Gary Moran.
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Coimbatore, India
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 5, 2014

We just stayed at the Park Royal for 5 days and would say that the experience was excellent.Very clean, quiet and spacious. Nice place to relax. Staff are very helpful.The early check-in and check-out are really very organized and the staff are very polite.

Room Tip: Improve indian food taste.
See more room tips
  • Stayed March 2014, traveled as a couple
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Helpful?
2 Thank Shanmugasundaram_CBE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary M, General Manager at PARKROYAL on Kitchener Road, responded to this review, March 6, 2014
Dear Shanmugasundaram_CBE, thank you very much for sharing your thoughts following your very recent stay with us. I am delighted that you were so happy with the hotel, and particularly the helpfulness and politeness of the team. Thanks again, Gary Moran.
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Mumbai (Bombay), India
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 3, 2014

I stayed in this hotel for 3 nights. Though the rates are on the higher side, rooms are good.
We stayed in the Orchid club rooms, the staffs were good enough and cooperative. This hotel is located in centre where it is easy to communicate to other places in Singapore. Housekeeping was good

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jayashree889
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary M, General Manager at PARKROYAL on Kitchener Road, responded to this review, March 4, 2014
Dear jayashree889, thank you so much for such a positive review following your family stay with us. It is always a pleasure to receive such feedback and makes a big difference to everyone here at the hotel. Regards, Gary Moran.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about PARKROYAL on Kitchener Road

Property: PARKROYAL on Kitchener Road
Address: 181 Kitchener Road, Singapore 208533, Singapore
Phone Number:
Location: Singapore > Singapore > Little India
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#32 Spa Hotel in Singapore
#58 Business Hotel in Singapore
#59 Family Hotel in Singapore
#64 Romantic Hotel in Singapore
#81 Luxury Hotel in Singapore
Price Range (Based on Average Rates): $
Hotel Class:4 star — PARKROYAL on Kitchener Road 4*
Number of rooms: 534
Official Description (provided by the hotel):
Within close proximity to Singapore's Central Business District and adjacent to the ethnic quarter of Little India, the hotel is a 2-minute stroll from Farrer Park MRT station. Tastefully furnished, it is ideal for both business and leisure travelers. Soothe away frazzled nerves in the hotel's spa while the brasserie and restaurant offer sumptuous dining experiences with a wide array of culinary specialties. Enjoy the entertainment in the bar and lounge. ... more   less 
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Also Known As:
Parkroyal On Kitchener Road Hotel Singapore
Parkroyal On Kitchener Road Singapore
New Park Hotel Singapore

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