We stayed @ Parkroyal on Kitchener Rd from 21 to 27 Dec 2013. Stayed @ deluxe twin room. Location was bang on - across the road from the Farrer Park MRT and near SBS bus stops on Allenby Rd & Serangoon Rd and then Sakya Muni Buddha Gaya Temple on Race Course Rd, although the bus stop @ Allenby Rd was much farther than either Farrer Park MRT & Serangoon Rd bus stop. More on the plus side was the proximity to Little India (the next MRT station) and a stepping off point for the Sriveeramakaliamman Temple (Singapore's oldest) & Tekka Center hawker stalls.
The off-thing bout the hotel was that on directly contacting them, the rate offered (SGD 247) was much higher than the internet rate (SGD 192 plus taxes). Another off-thing was the cost of the breakfast (SGD 20). I would have thought that a buffet breakfast would feature in a rate of SGD 235 which I eventually paid for. But the hotel seems to think otherwise.
The check-in was breezy and the bell desk dropped off our baggage real quick. The room was pleasant on entry and all the bits & pieces fit nicely. The coffee/tea making supplies, the reading lights, lamps, the bath linen.
The off-thing bout the room was the bathroom. The drain was giving off a terrible smell. Housekeeping was both good and bad. On certain days, they just did not put the bath mat in. One thing that do need to change was the bath soap. It is a relic of ages past of the hotels of 90s. In an age when the major chains have migrated to organic brands, it was a put off. Incidentally the best bath soap experience till date has been the Biotique brand used in Fortune Hotels (an ITC brand) with Fiama De Wills (another ITC brand) coming in 2nd.
The elevator access was thoughtful being key card linked meaning you could never go to the wrong floor. The Chances Lounge was a let down. Its laid out well with a separate smokers area, bar stools and sofas but seemed like an old timer joint. Was there on Xmas eve for a couple of beers but was let down by the mournfully slow Cantonese Pop being belted out by the band. I have listened to Cantonese Pop before but these guys were taking the nostalgia far too seriously. Can't say anything bout the Spice Brasserie (multi-cuisine venue for bfast, lunch & dinner) - remember the comp buffet bfast did not come with the reservation.
Room service was a breeze. Not that we ordered much. The best thing was that by day-2 they knew what we wanted (glasses of milk for the kids) even before we asked for it. You may give technology the credit (guest history displays on the computer) but it was a nice touch.
The check-out was smooth and hassle free. All in all a comfy experience
- Official Description (provided by the hotel):
- Within close proximity to Singapore's Central Business District and adjacent to the ethnic quarter of Little India, the hotel is a 2-minute stroll from Farrer Park MRT station. Tastefully furnished, it is ideal for both business and leisure travelers. Soothe away frazzled nerves in the hotel's spa while the brasserie and restaurant offer sumptuous dining experiences with a wide array of culinary specialties. Enjoy the entertainment in the bar and lounge. ... more less
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- Also Known As:
- Parkroyal On Kitchener Road Hotel Singapore
- Parkroyal On Kitchener Road Singapore
- New Park Hotel Singapore