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All reviews little india city square mall mustafa centre indian food park royal hotel farrer park mrt early check reception staff family room comfortable stay breakfast spread convenient location deluxe room shopping ms honeymoon proximity
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Reviewed February 13, 2012

Stayed in a superior room for 3 nights in October 2011. Have frequently stayed there since 1998 when it was known as the New Park Hotel. Handy location in Little India just around the corner from Mustafa 24 hour shopping centre. New shopping centre across the road from the front of the hotel. Entrance to Farrer Park MRT station is just across the road. Good choice of breakfast dishes at the hotel and plenty of eateries nearby for lunch and dinner.
Expensive hotel when compared to other cities in Asia but that applies to Singapore in general.

Date of stay: October 2011
  • Trip type: Traveled as a couple
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2  Thank K9Asia
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ianekers, General Manager at Novotel Singapore on Kitchener, responded to this reviewResponded February 22, 2012

Dear K9Asia,

Thank you for taking time to share with us your feedback about your recent stay at the PARKROYAL on Kitchener Road.

Having the convenience of so many choices has made staying at the hotel the right choice for many travelers to Singapore and we see a lot of travelers return to stay with us for the same reason.

It is great to hear that the hotel has been able to fulfill your expectations. All of us at the hotel want to provide each and every guest a memorable stay so that your visit to Singapore will always be a wonderful memory.

In closing K9Asia, I would like to once again thank you for your valuable feedback.

Yours sincerely

Ian Ekers
General Manager

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Reviewed February 12, 2012

Rooms are good, clean and reasonably sized but bathroom and bathtub are very small. Location is good and easily approachable. Staff is good & cooperative. Lobby at reception needs improvement. Reasonably good place to stay in Singapore.

Room tip: Choose a room on East side
Date of stay: February 2012
  • Trip type: Traveled with friends
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2  Thank Sanjeev C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ianekers, General Manager at Novotel Singapore on Kitchener, responded to this reviewResponded February 22, 2012

Dear SANJEEV C,

Thank you for sharing your feedback about your recent stay with at the PARKROYAL on KItchener Road.

We are very happy to hear that you had an enjoyable stay with us.

We look forward to the opportunity to have you stay with us again on your next visit to Singapore.

Yours sincerely

Ian Ekers
General Manager

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Reviewed February 11, 2012

The hotel itself was nice, a nice size room and a nice size bathroom. The room was clean which is the main thing for us. The breakfast was nice with lots off choice!

In terms of food, there are plenty of places to eat nearby. We walk to most places when on holiday,we found that most sites where easy and not so far to get to on foot. However there is good public transport links near the hotel.

In terms of staff, a mixture. So stuff were really helpful and others not so helpful!

Date of stay: December 2011
  • Trip type: Traveled with friends
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1  Thank Vee B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ianekers, General Manager at Novotel Singapore on Kitchener, responded to this reviewResponded February 22, 2012

Dear VeeBee80,

Thank you for sharing with us your feedback about your recent stay at the PARKROYAL on Kitchener Road.

As you have rightfully mentioned the location provides plenty of choices for those who wish to explore an ethnic part of the city. For those who wish to see the other wonderful places that Singapore has to offer the ease of using the underground is just 3 minutes away.

In closing VeeBee80, I would like to thank you for choosing to stay with us and we look to the opportunity of having you stay with us on your next trip to Singapore.

Yours sincerely

Ian Ekers
General Manager

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Reviewed February 8, 2012

Parkroyal @ Kitchener is very ideally located for travelers with not-so-extravagant budget.

Located just minutes away from the MRT station, it offers a lot of shopping and eateries around the hotel, 24/7.

The room itself is spacious and clean. Bathroom was also of adequate size. For the price paid, it was quite value for money. Only bottled water are complementary. The water pressure of the shower head was amazingly good; I enjoyed my cleaning myself very much!

The clientele is more towards the Indians because of the location. Service staff are generally friendly and welcoming.

We did not try the restaurant but noticed the special Chinese New Year breakfast available during our stay.

Date of stay: February 2012
    • Value
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2  Thank LuxJw
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ianekers, General Manager at Novotel Singapore on Kitchener, responded to this reviewResponded February 22, 2012

Dear LuxJw,

Thank you for sharing with us your feedback.

It is great to hear that you had an enjoyable stay with us and the associates were able to meet your expectations.

In closing, I would like to again thank you for your feedback and we look forward to welcoming you back to the hotel in the near future.

Yours sincerely

Ian Ekers
General Manager

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Reviewed February 8, 2012

The park royal at Kitchener road is very strategically located. Mustafa center is just a hop skip & a jump away, a pleasure to all shoppers. The park royal is sandwiched between Sernagoon plaza & Mustafa centre. You can walk up to the Farrer park station and take a train to anywhere in Singapore. There is also a bus stop just outside the hotel. Taxi services are very much available at any time in the city. Also don’t forget to visit marina square and Suntec city but they are a little away from the hotel.

We booked a 4 day & 3 night Singapore package from Antilog Vacations , a bulk dealer of Singapore & Malaysia packages in India.They give quite low rates & first class services.Choosing a bulk dealer helps one save costs & enjoy nice services as well.In India Thomas Cook & Antilog r the bulk sellers for Singapore.

The starting category room is the superior room which is around 28 square meters. The room has all basic facilities. The room is located from the 6th to 12th floor. Any guest can request a city or pool view. The deluxe rooms are located from the 13th to 18th floor & few rooms on the 20th floor. The hotel also has the family room which can accommodate a family of three or 4. Guests can make their choice f a smoking or non smoking room at time of check in.

The next category is the executive king suite which measures around 53 square meters. These rooms have a separate parlor for entertainment. Like all hotels the club suite is called the orchid club room and is located on the grand 19th floor. I would suggest the orchid club room for all business travelers as you can use the meeting room everyday for about an hour. Laundry services are also free for 2 pieces of clothing. Breakfast is provided. There are many special offers extended by the hotel. Like corporate offers & weekend gateways which serve to both romantic and business travelers.

Overall a nice hotel to have a stay in.

Room tip: Orchid rooms are a treat to stay in
Date of stay: February 2012
  • Trip type: Traveled on business
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5  Thank Abhishek n
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ianekers, General Manager at Novotel Singapore on Kitchener, responded to this reviewResponded February 22, 2012

Dear Abhishek n,

I would like to thank you for taking the time to share with us your experiences while staying at the PARKROYAL Hotel on Kitchener Road.

It is great to hear that you had an enjoyable stay and you found the hotel was in a good location that enabled you to maximize your time in Singapore.

We make every effort to provide our guests a selection of facilities such as spa, pool and gym, so that guests who would like to relax and rejuvenate can do so without leaving the hotel.

In closing Abhishek n, I would like to thank you for choosing to stay with us during your visit and we look forward to having you stay with again should your travels bring you back to Singapore.

Yours sincerely

Ian Ekers
General Manager

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