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Holiday Inn Singapore Orchard City Centre
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Reviews (3,599)
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1,783
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2,625 - 2,630 of 3,600 reviews
Reviewed October 10, 2012

The hotel has beautifully appointed luxury rooms, very friendly/helpful staff and is centrally located. The pool is great and even has a small, child-friendly pool so good for families. The staff are super happy and helpful especially with small children. This is so family-friendly that there is a toy corner and a separate child buffet at breakfast in the restaurant!! It is a handy location just off Orchard Road down the end where the locals shop so the centres there offer good priced merchandise whereas the other end of Orchard Rd is where the LV, Prada and Gucci stores live. Lots of restaurants, food courts and eateries around the hotel. Bathrooms are lovely and bedding very comfortable. If you have time they have an in-house tourist channel that shows you the best things to see/do in Singapore which was really useful. There is a souvenier shop downstairs accessible by the main foyer which is small but has a great variety of items if you only have limited time (such as if you are in transit). We got a welcome drink on arrival card (priority club member). Overall an excellent base while visiting Singapore or a great place to spend the night if in transit. Room service meals were yummy and they have a child menu as well. For families you can't go past this hotel but also great if you are a couple.

Room Tip: Sign up to Priority Club as you get a welcome drink on arrival and a room upgrade IF they have one available like the King Suite they upgraded us to on the way over to Ireland (we stopped one night on the way over and stayed 3 nights coming back to Oz).
  • Stayed: September 2012, traveled with family
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1  Thank Monique B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 10, 2012

We stayed here end of September for 3 nights. Found the service at the hotel excellent and the location very convenient. There is a nice pool at the top of the hotel which the kids enjoyed and the buffet breakfast in the morning was good quality. Trips to the local attractions were easily arranged through the helpful staff. While the room worked for a short stay I found it a little cramped for the four of us but three nights worked out well.

Room Tip: Check the size
  • Stayed: September 2012, traveled with family
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Thank markawake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 9, 2012

The most outstanding part of this hotel is the excellent service of all the hotel staff. They were exceptional during our stay in September. We are 3 adults who stopped in Singapore enroute to Europe. We booked a twin room with 2 double beds. The beds are not overly large and it was a little squashed for two in one bed. The room itself was comfortable. Not luxury but not budget either. It came equipped with a fridge, safe, complimentary toiletries, ipod dock, plasma tv amongst other things. Originally we were given a room on the 6th floor. The room was a fair walk from the lift and the hallway was long. However there was construction work going on outside our window due to renovations on a neighbouring hotel which was annoying while trying to rest. I called reception who arranged a room change to the 8th floor. The move took care of the noise. The new room was a double and they placed an extra single bed which was comfortable as well. Breakfast was plentiful and delicious with much variety. Overall i would stay at this hotelagain just makesure your room is away from the construction work. Location is also a real bonus a few steps away from orchard road shopping and a cute terraced plaza with a variety of restaurants :-)

Room Tip: Away from construction work and closer to lifts if u don't like long hallway walks
  • Stayed: September 2012, traveled with family
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1  Thank pinktimtams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 9, 2012 via mobile

Our family of 2 adults & 2 childrn (17 & 11) enjoyed 5 nights at this hotel. THe room was very comfortable with 2 double beds. The hotel is central to Orchard Rd and by walking through Cuppage St, you arrive on Orchard rd. It is an easy walk to most of Singapore's attraction. The hotel's buffet breakfast was large and had a good variety of food. The roof top pool was a good escape from the heat of the day. We were offered a late checkout (3pm) due to our lter flight to Oz. The concierge team was friendly and always had some good ideas of where to go and what to see. The hotel is close to many restaurants and food outlets, ranging from upmarket meals to cheap takeaways. The hotel is a short taxi ride from most attractions. Wewould stay there again and recommend it to all.

1  Thank Stone64
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed October 8, 2012

We chose Singapore as the destination for our first overseas holiday with our two boys aged eight and ten. my wife and I have been there twice previously and we knew it was modern, clean and safe. The Holiday Inn Orchard only added to the experience of our eight night vacation in early October. We booked an Executive room on the eight floor facing the Park. Although we asked for an early check-in (arrived from Perth at 11.30am) there was no room available until 2pm. We were invited to the Executive Club lounge and relaxed for a couple of hours whilst waiting for our room - no big deal. Absolutely no noise from either the busy road below or other guests. All staff were extremely helpful and anything we needed was provided. We would recommend paying for the Executive Club upgrade - free breakfast, free daily drycleaning (2 pieces) free Wi-fi, free non-alcoholic beverages throughout the day, free Cocktails/drinks/food for two hours each night. Above all, the best thing about the Executive Club Lounge was the staff - all terrific, in particluar Ivy who was a superstar (The Holiday Inn should give her an immediate wage increase and keep her employed forever). The hotel was clean, well appointed and in a great location. We used the close by MRT once, but after that caught the 'oh so cheap' Singapore taxi's. This hotel rated ten out of ten from this happy family.

Room Tip: Go for the Eighth floor, Park view room with the Executive Club upgrade.
  • Stayed: October 2012, traveled with family
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2  Thank Malcolm C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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