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“Good location for shopping”

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Holiday Inn Singapore Orchard City Centre
Ranked #28 of 312 Hotels in Singapore
Certificate of Excellence
Bangkok, Thailand
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Good location for shopping”
Reviewed September 29, 2012

Positives: perfect location for shopping (couldnt be better!), professional service from all staff, very comfortable beds
Negative: price is quite high for a Holiday Inn but it is a special Holiday Inn

  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Helen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,016 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (627)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Vietnamese first
  • Any
English first
Sydney, Australia
Level Contributor
102 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed September 27, 2012 via mobile

Stayed in many Holiday Inns in many countries, this one has to be one of, if not the best experienced. The key thing was the staff. Customer service was exceptional, from checkin/out, breakfast and bar in evening. I used points for 3 nights and then had the Executive Package for anither 3. Definitely opt for the Exec package IF you want to benefit from the breakfast, afternoon snacks and evening drinks all complimentary. For a family of 3 this was good value. WiFi was also included in Exec package, along with 2 pieces of launndry each day. However, as a Gold member I do believe WiFi should be included anyway.
Great location for shops, restaurant, and even for MRT (train) line that we used several times, including travelling to the F1 race, which was 1 stop to Gate 3.

Stayed September 2012, traveled with family
Helpful?
Thank Paulio911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ontaria
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed September 27, 2012

For 300 dollars a night one would hope you would be able to go to sleep when one wants especially after spending 21 hours traveling
DONOT take a room that faces Coppage Terrace side of the building , you will not get any sleep
Second problem I had with the Holiday Inn group is reward points , I booked this hotel as I am a GOLD member with Holiday Inn , as my flights were delayed and I was not able to change my arrival dates on line well in transit I ended up paying for the room out of my pocket and lost the travel awards on top of cost , insult to injury

The hotel staff was great and could only work within the confines given to them by management

Room Tip: Do not book a room on the Coppage terrace side of the building load disco music until 5 am
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  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank OFTOilFieldTrash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Singapore Orchard City Centre, responded to this review, October 23, 2012
Dear OFTOilFieldTrash,

Thank you for being a Priority Club Gold member and for leaving us a feedback. I am pleased that you have mentioned our great staff. We are hospitality professionals who pride ourselves on delivering superior service and are happy doing so. Most importantly, I would like to apologize apologize for any disturbance you have experienced during your stay. I have taken note and wish to thank you for all your valuable comments. These are of great importance to us and allow us to monitor and improve our service continually.

If there is anything you need next time you stay with us, please do not hesitate to let us know.

Sincerely,

Janice A
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Puerto Princesa, Philippines
Level Contributor
57 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed September 25, 2012

No complaints about this hotel aside from that they do not give room upgrades even if you have Gold Ambassador status. Ideal location just off Orchard road for shoppers. Cuppage Terrace just a short walk away for wining and dining. A good base for a holiday in Singapore, though personally I think the Atrium has the edge in terms of location. Good service. Clean and comfortable rooms.

  • Stayed October 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Matt M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed September 24, 2012

After an initial hiccup with our check in (we wanted a room next to the club room and they had given us one on the 7th floor instead), we had an enjoyable stay.
We had the executive room which was well worth the extra expense for the club room. As we were travelling with our 17 month old who still needed nap times and an early bed time, the club room was a nice escape. We set up our wifi video baby monitor and escaped into the club room for her sleep times so as not to disturb her. In the club room you get an unlimited amount of drinks and food. The first day we arrived we were too exhausted to go out to find food for lunch but we were able to get full on the food there!
You also get two items of clothing washed for free and free wifi if you get an executive room.
Location is good. It is near the Somerset MRT station (5-10mins walk) which links you to most places. As soon as you walk outside the hotel you are already at the Singapore shopping district.
They had a good selection and variety for breakfast.
The rooms are very clean and seem quite new.
The gym is small but adequate (only two treadmills so if the hotel is busy you might have to wait for one). The pool is big and there is a shallow pool for children.

Room Tip: Level 3 is good as you are right next to the club room and one floor above breakfast room.
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  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank stefysaurus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Goliad, Texas
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 21, 2012

We stayed 1 night at this hotel and it was the most amazing location. We could walk to so many restaurants and shops from here. The noise from the street was not an issue at all for us. The hotel was clean and the staff were friendly and helpful. I would highly recommend this location for your stay in Singapore.

  • Stayed January 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank louloubellDallas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
59 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed September 21, 2012 via mobile

I've spent over two and a half weeks in this hotel this year. I must say that my experience has been so pleasing that I look forward to my next opportunity to stay at this hotel.

This is without a doubt the best Holiday Inn I've stayed at so far. In fact it can be termed superior to a few other Crowne Plazas and Intercons I've stayed at.

The hotel lobby is beautiful. Cheevkin is usually speedy and the conceirge will hail a taxi for you if you need one.
One striking thing about the lobby is that there is a statue of Lord Shiva, the indian God of Destruction, in the lobby above the reception. Apparently this hotel is owned by a gentleman of Infian origin.

The lobby bar is quite relaxing, fairly priced. The live music is decent as well.

The rooms are well designed and have all the required amenities.

Breakfast is quite good and service is prompt.

I would seriously recommend you get the breakfast and internet included in your package, because these can be quite expensive as add ons.

The food court next to the hotel, Cuppage Plaza, has some excellent restaurants and watering holes. There's Japanese, Indian, Italian, Chinese and a few others on offer.
I recommend paying a visit to the Cable Car.

Orchard Road is close by and you can shop all you want over here.

There is also a nice Indian restaurant called Tandoor located at the Holiday Inn.
I would also recommend trying the seafood at Gajalee, which is an Ondian restaurant located at Cuppage Plaza.

I would recommend this hotel for business travellers and families on vacation alike.

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank joyviyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Singapore Orchard City Centre

Property: Holiday Inn Singapore Orchard City Centre
Address: 11 Cavenagh Road, Singapore 229616, Singapore
Phone Number:
Location: Singapore > Singapore > Orchard Road
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#16 Family Hotel in Singapore
#22 Business Hotel in Singapore
#27 Romantic Hotel in Singapore
#28 Luxury Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn Singapore Orchard City Centre 4*
Number of rooms: 324
Official Description (provided by the hotel):
Conveniently located in the heart of Singapore's well-known shopping boulevard, Orchard Road, Holiday Inn(R) Singapore Orchard City Centre is just minutes away from the Central Business District, the Somerset and Dhoby Ghaut Mass Rapid Transit (MRT) stations as well as the Central Business District and medical centres including the Paragon Medical Singapore and Mount Elizabeth Medical Centre. Explore the city at ease with popular cultural districts such as Bugis, Chinatown and Little India, and attractions like the Singapore Flyer and Gardens by the Bay all located within close proximity, making us an ideal spot for staycation. Changi Airport is a short 25-minute drive away. The hotel boasts 324 well-appointed guestrooms, 11 state-of-the-art function rooms, a collection of two restaurants and a bar - Tandoor, featuring authentic North Indian cuisine, Window on the Park showcasing Asian and local delights, and Lobby Lounge & Bar which offers the perfect venue to unwind after a business meeting. ... more   less 
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Also Known As:
Holiday Inn Singapore Orchard City Centre Hotel Singapore
Holiday Inn Park View Singapore
Singapore Holiday Inn

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