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Traveler rating
2,575
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383
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122
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All reviews straits kitchen orchard road martini bar pete's place the club lounge junior suite shopping district excellent hotel location is great f b business trip business hotel spacious room buffet breakfast early check mrt station brix
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36 - 41 of 4,397 reviews
Reviewed 4 weeks ago

Hotel is very centrally located in close proximity to the Major shopping malls and restaurants. Rooms are very comfortable and spacious. Food at all outlets is fantastic. Service at every level is very professional and friendly. Keep up the good work guys...

Date of stay: January 2020
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Afzal A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ghyattsingapore, Front Office Manager at Grand Hyatt Singapore, responded to this reviewResponded 4 weeks ago

Dear Afzal A,

Thank you so much for your compliments for the team. We are extremely delighted to learn that your overall stay with us was an enjoyable one and I am glad that our team members have played a part in making your experience with us a pleasant and memorable one

We sincerely look forward to the opportunity to serve you better in the near future.

Warmest Regards

Grand Hyatt Singapore Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Excellent stay. Lovely hotel staff. Room was as expected and very well serviced. Only issue was the noise from the loud occupants of a nearby room, who kept me awake for two nights. I didn't contact reception because I was unsure about which room.

Date of stay: January 2020
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Mari L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 5 weeks ago

overall experience was fantastic ... no doubt all the services is value for money .. breakfast specially definitely is gonna make ur day & for the nite time Brix is the best option to end up it with music & drinks

Date of stay: January 2020
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank AbhimanyuS268
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ghyattsingapore, Front Office Manager at Grand Hyatt Singapore, responded to this reviewResponded 4 weeks ago

Dear AbhimanyuS268,

We are thrilled to learn that you enjoyed your stay with us.

We sincerely look forward to the opportunity to serve you again in the near future.


Warmest Regards

Grand Hyatt Singapore Management Team

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Reviewed January 14, 2020

Great location, short walk to Orchard Rd, MRT station. Easy to catch a taxi from as well. Wonderful rooms, gym and pool. Fantastic buffet breakfast and dinner. Staff are very friendly and helpful. Standard is very high, as expected.

Date of stay: January 2020
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank warren822
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ghyattsingapore, Front Office Manager at Grand Hyatt Singapore, responded to this reviewResponded 4 weeks ago

Dear warren822,

Thank you so much your compliments! We are so happy to hear of your pleasant stay experience with us, as we strive to provide excellent service to our guests. Thank you once again for choosing to stay with Grand Hyatt Singapore. Looking forward to serve you again in the near future.

Warmest Regards

Grand Hyatt Singapore Management Team

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Reviewed January 14, 2020

Stayed at the GrandHyatt many times over the years and service level is on par with if not above average compared to other Singapore hotels. One area that could be improved upon is the decor which hasnt changed in the last 10 years

Date of stay: January 2020
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank lynnqual
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ghyattsingapore, Front Office Manager at Grand Hyatt Singapore, responded to this reviewResponded 4 weeks ago

Dear lynnqual,

Thank you for choosing to stay with us during your recent trip to Singapore. We sincerely appreciate your feedback with regards to our service level. We're sorry to hear that you did not enjoy the décor in our hotel.

We understand that our hotel is in need of refurbishing our spaces to meet the needs of a modern traveller like yourself. We'll definitely be taking your feedback into consideration during the rejuvenation of our spaces and hope that you'll be able to experience them in the near future.

Warmest Regards

Grand Hyatt Singapore Management Team

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