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Ankeet Rajbhandari
Kathmandu, Nepal
1226
Decent hotel in a great location
Reviewed Sep 6, 2019
Rooms and amenities are nice, not so great, can hear noise from other rooms and corridor. There is an indoor water fall which is quite amazing and good collection of restaurants to eat from. Location is fantastic. Had some complications while checking in, but they made up for the inconvenience later.
Date of stay: August 2019Trip type: Traveled on business
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Reviews (5,709)
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Reviewed September 5, 2019

We were a family of 4 and occupied two rooms,in the Grand Club, with a connecting door.Each room really resembled a studio suite with TV's in both the sitting and bedrooms and all the amenities that one would desire.Any minor shortcomings were immediately attended to.Our most grateful thanks to Alex Chan,the Grand Club Team Leader, who was most courteous and helpful in every respect and had an Excellent PR.We will most definitely book the Grand Hyat in our next trip to Singapore.

Date of stay: August 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
2  Thank shantikumarg
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
singaporegrandhyatt, Front Office Manager at Grand Hyatt Singapore, responded to this reviewResponded September 10, 2019

Dear shantikumarg

Thank you so much for your compliments! We are extremely delighted to learn that your overall stay with us was an enjoyable one and I am glad that our team members have played a part in making your experience with us a pleasant and memorable one

We sincerely look forward to the opportunity to serve you better in the near future.


Warmest Regards

Grand Hyatt Singapore Management Team

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Reviewed September 3, 2019

The Grand Hyatt was a delight, friendly staff who went beyond expectations
great location for shopping, and a short walk to Newton circle where the hawkers stalls for food was outstanding
The staff was helpful and knowledgeable, and knew all the best spots for food , shopping and tourist sites to visit
The club rooms were comfortable and the check in and check out was all done with a smile, Housekeeping was great with my request for more towels which I never had to ask again for the next 5 days
will be back again

Room tip: If you can afford it, go for the club rooms that have a nice sitting room
Date of stay: August 2019
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Meander660448
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
singaporegrandhyatt, Front Office Manager at Grand Hyatt Singapore, responded to this reviewResponded September 10, 2019

Dear Meander660448

We are thrilled to learn that you enjoyed your stay with us.

We sincerely look forward to the opportunity to serve you again in the near future.


Warmest Regards

Grand Hyatt Singapore Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 3, 2019

Great location. Near everything. Staff extremely knowledgeable and helpful. Check in quick. Room I had spacious quiet and very comfortable. My first choice in Singapore a city with many fine hotels. Highly recommended

Date of stay: September 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
2  Thank davidlillian
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 3, 2019

The Grand Hyatt is consistent in delivering a high quality experience.

From check in to check out everything was exactly as one would expect.

The only criticism might be the need for some updates in the pool areas with a hot tub being the only item missing but even as it is today it was quite enjoyable.

Date of stay: August 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
2  Thank Albert V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
singaporegrandhyatt, Front Office Manager at Grand Hyatt Singapore, responded to this reviewResponded September 10, 2019

Dear acvitale,

Thank you for highlighting your experience with us and your valuable feedback. Please be assured that we will continuously strive to provide the best service.

We sincerely look forward to the opportunity to serve you better in the near future.


Warmest Regards

Grand Hyatt Singapore Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 3, 2019 via mobile

The hotel situated in one of the prime location Scott Road, easy access to most of the shipping malls and MRT.

As usual the level of quality of the room is superb, rooms is clean, in-room amenities are complete,very comfortable bed with selection of pillows to choose. Bathroom is spacious with long bathtub and separate shower cubicle, loved the shower feels like shower under waterfall..

Breakfast at the Grand club is good enough for short stay, verities of foods can be better..

Last put not the least, most of the hotel staff are friendly and helpful specially the doorman Big Thumb Up to them.

Date of stay: September 2019
Trip type: Traveled on business
2  Thank alain l
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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