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“Off the Orchard”

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Grand Hyatt Singapore
Ranked #42 of 312 Hotels in Singapore
Certificate of Excellence
Mumbai
Level 4 Contributor
35 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Off the Orchard”
Reviewed January 3, 2010

The Grand Hyatt has the best mini suites I have ever stayed in, the comfort is excellent, the service good, and the food great. They have their own restaurants which are very good, and a chocolaterie and bakery which is simply superb. This hotel is a stones throw away from Orchard Road, and the subway. The security is great but the view leaves much to be desired. Better as a busines hotel, it is full of tourists and the like

One warning, stay away from the basement nightclub, lest you want to spend the night fighting off solicitations from unscrupulous women, and the rest of your life denying that anything happened to your significant other

  • Liked — Very private place in a very crowded place
  • Disliked — The basement disco / nightclub
  • Stayed June 2007
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank utkarshmorarka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,036 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (455)
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  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
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English first
Aberdeen
Level 3 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 3, 2010

This hotel is fantastic, from the moment you get out of your cab you are welcomed, taken personally to check-in and introduced to the staff. Even the basic rooms are of a really high standard, and the turn down service at night is a bonus (they fill your ice bucket, tidy (again), close your curtains, change towels etc). As your Do Not Disturb is electronic, once you switch it off and leave the hotel they usually clean your room straight away - i went down for breakfast and half an hour later came back to a spotless room. Breakfast was amazing, the curry was to die for, so were the freshly made pancakes and waffles. Room service was also fantastic, and minibar prices were lower than in less expensive hotels. The pool is beautiful, staff serve you iced water throughout the day. I also went to the gym which was well equipped. Oh and if you have any dry cleaning take it with you, it is priced on a par with UK but your cleaned items are back with you within the day, fantastic! Didnt try the bars or restaurants (other than room service) as the hotel is so central there are plenty of places to go at night. Later moved to Pan Pacific Marina Bay, still nice and good location but nowhere near as good as the Hyatt.

  • Stayed November 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank citysites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bombay
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 30, 2009

hi

they have a new spa called the damai which is absolutely incredible.

the masseause that i used knew her job and ensured that my massage worked on the areas which needed it and not just every area to get over with it attitude.

a must tyr for all who stay there.

  • Stayed December 2009, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bhavinhs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
india
Level 2 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed December 8, 2009

A truly world class hotel

Had a wonderful time.

Could not fault any service of the Hotel at all.

  • Liked — superb facilites
  • Stayed August 2009, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Romeo911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Level 4 Contributor
42 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed December 7, 2009

This is a convenient hotel for business traveler looking for efficiency of a business hotel. Conveniently located hotel just off the Orchard Road is connected to all parts of the town and is till little away from noise. The rooms are modern but lack warmth at times. The buffet breakfast at the Straits Kitchen restaurant is a must have!

  • Stayed December 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank I_too_enjoy_travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai
Level 4 Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed December 3, 2009

Stayed in the Hyatt for two nights in early Nov for a business trip.

Location - is great; very centrally located, and also close to Orchid Road - mecca of shopping.

Room - was really large. A pleasant surprise. Nice study table on the side with great views, and a large bathroom. Almost looked like new.

Service - didnt have time to order from room service.

Restaurants - The Straits Kitchen downstairs is amazing. The widest selection of food I have seen in a while. Service also was very prompt. Perhaps this is a Singapore thing.

Reception - check in/out was very prompt.

In sum, whether for business or leisure, this hotel offers excellent value.

  • Liked — Rooms
  • Disliked — Too busy
  • Stayed November 2009, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Business service (e.g., internet access)
Helpful?
1 Thank PedroPony76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phuket
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 25, 2009

Chose this hotel for the good internet rate (latestays.com) ..very impressed with lobby, location, room and staff. Conceirge very helpful to advise which attractions etc to visit and always very welcoming (by name) when we returned to hotel.
Great location right on Orchard and Scotts Road..close for shopping and resturants and nightlife (try Gold Class cinema at Great World City..like first class aircraft!)
But we found hotel dining too expensive. Sunday lunch was more than $300 for two of us even though we had one glass of champagne each...beautiful food though and nice atmosphere.
Would recommend for locationa nd staff but eat elsewhere!

  • Stayed November 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank OnlyBoeing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Hyatt Singapore

Property: Grand Hyatt Singapore
Address: 10 Scotts Road Grand Hyatt Singapore, Singapore 228211, Singapore
Phone Number:
Location: Singapore > Singapore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Business Hotel in Singapore
#22 Romantic Hotel in Singapore
#23 Spa Hotel in Singapore
#28 Family Hotel in Singapore
#42 Luxury Hotel in Singapore
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Grand Hyatt Singapore 5*
Number of rooms: 677
Official Description (provided by the hotel):
A 5-star luxury city hotel housed in two separate towers in the entertainment & commercial district. Strategically located at the start of Orchard Road in Singapore, in the centre of the city's commercial and entertainment district, just a 30-minute drive from Singapore's Changi Airport. Unwind in one of our 677 luxury rooms and suites. Considered one of the best Singapore luxury hotel, Grand Hyatt Singapore's spacious guestrooms and suites are fitted with every modern convenience required for a comfortable stay, such as generous work desks, luxurious beds and elegant baths. Embark on a culinary adventure at several of the finest restaurants and bars at our Singapore Orchard Road hotel. Relax and fully rejuvenate at Damai, our award-winning spa and fitness centre. The in-house fitness centre features all of the latest equipment to help guests keep up with their fitness regime or enjoy a leisurely dip in the outdoor swimming pool surrounded by lush greenery. Grand Hyatt Singapore was also awarded the 2017 TripAdvisor Travellers’ Choice Awards for Hotels in the categories of Top 25 Luxury Hotels, Singapore and Top 25 Hotels with Best Service, Singapore. ... more   less 
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Also Known As:
Grand Hyatt Singapore Hotel Singapore
Singapore Grand Hyatt
Hyatt Singapore
Singapore Hyatt
Hyatt Regency Singapore

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