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“Simply The Best”

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Grand Hyatt Singapore
Ranked #43 of 315 Hotels in Singapore
Certificate of Excellence
Bangkok
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Simply The Best”
Reviewed August 24, 2009

Simply impeccable and top notch hotel in Singapore and always my residence whenever am in town. Professional staff which gives me attentive but unobtrusive service from check in till check out. Couldn't have been better. The Pressing coupon that I got along with my keycard is simply very thoughtful. Moreover I got the personal note the next day from the Resident Manager asking me to give him feedback on my staff and offering 15% discount at their award winning Mezza9. The only regret is I should have stayed longer.

  • Stayed August 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Bond239
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,074 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (457)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Vietnamese first
  • Any
English first
Bandung
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 24, 2009

Among Hotel in Singapore Grand Hyatt Singapore is old, but the check in experience was very good, I welcomed by Lovely and Prety GSO, with her smile escorted me to the reception, while she doing process the check in she keep talking and inform a lot of value information.....!

Rooms was prefect, clean and excellent.......all the HK staff was friendly and always alert some of the questions which important such as newpaper delivery, turn down service etc.

Food and Beverage in M Restaurant was prefect....!

  • Stayed August 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DendarBandung
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 23, 2009

My family and I visited Singapore for long weekend and stayed at Grand Hyatt Singapore for 4 days. It has been an excellence stay. The rooms, foods, ambience of the hotel are excellence. The staffs are very friendly and helpful. We have only great experience and will definitely return to this hotel for future visits.

  • Stayed August 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank esitang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malaysia
Level 5 Contributor
48 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed August 21, 2009

Attended a meeting held at the hotel recently. On arrival I was greeted with a friendly smile and greeting before alighting the taxi. I then realised I did not have Singapore dollars to pay the taxi (panic!) The staff me money from his own wallet to save my time and said I could pay him back later. This was a start of a fantastic stay which still leaves a warm feeling whenever I share my experience to my friends and colleagues. The check in was smooth and efficient. I stayed at the hotel last year however this time the warm service was felt in all areas of the hotel. The breakfast was unbelievable and very good value for money. The choices are endless and served fresh. At the meeting I requested for a cable to charge my IBM Thinkpad laptop and they brought this to me very quickly and I realised they have a supply of cables to fit most types of laptop which is very thoughtful and very customer focused. The restaurants and bars are always busy which is a good sign and dining at Mezza 9 for dinner was a great choice and highly recommendable. Drinks at the bar downstairs was great and the band was fantastic! The next day I dropped by the Grand Club lounge as I was kindly upgraded this visit with a colleague. They staff lounge greeted us and asked for our room numbers. We went inside for evening snacks which was complimentary and had to pass the entrance area to go to the other side for more seats however this time another staff was there and he greeted my friend by name and she came to tell me this. We sat there for awhile to discuss how he could have known as there were many people at the lounge and untill today we are impressed yet puzzled. On the day of departure I called the concierge to order a flower basket for a colleague and wanted her to get this on the same morning and preferred to see the flowers before I left. The concierge that helped me was super efficient and very patient. He made it so easy and personally collected the flowers for me to make sure I got this on time and I was very impressed! The check out was also very quick and the staff at the reception were very engaging and friendly. Thumbs up to the management of the hotel and staff as they made my stay extra special! Have sinced recommended this centrally located hotel to my friends and clients!

  • Stayed July 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank myvision58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC
Level 5 Contributor
82 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed August 16, 2009

Three great nights at a first class hotel. Perfect location, very nice guest rooms, welcoming club lounge, relaxing pool, good tennis court, loved the spa, good gym, plus a delicious restaurant (Straights Kitchen). We stayed at this hotel last year and were in a standard room and enjoyed it. This trip we were upgraded to a suite!

The hotel has two towers, but having stayed in both towers there doesn't seem to be a difference. I noticed in March that a new building is being built on the block between the Hyatt and the Marriott. Ask the front desk at check-in if neighboring building is still under construction to make sure you get a quiet room. Great hotel. You'll be glad you stayed.

  • Stayed March 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DRMBinDC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Level 2 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed August 11, 2009

Stayed at the GH Singapore for 2 nights in the beginning of August for holiday. Chose the hotel for its location and proximity to the shopping district. Stayed at the FS last summer which despite its location was a very nice property. The GH is like any typical GH and it reminded me very much of its sister location in Tokyo in Roppongi Hills. Stayed in a Grand Deluxe King and the size of the room was fine. Toiletries definitely need to be upgraded to a brand name. Room service was efficient, friendly, and tasty for my 3yr old. My biggest disappointment would be my dinner at the Straits Kitchen. After watching and hearing about the restaurant on No Reservations, I wanted to try this "hotelized" version of hawker cuisine. During my last visit to Singapore, the restaurant was fully booked and was not able to dine there. This time, I made sure to reserve my table early. The interior was nice and the food stations look very clean and modern. The main issue was with the food. Don't get me wrong, some of the items were delicious, but I was disappointed that they did not present Singapore's main food items. I was expecting either chili or pepper crab, but they offered crab in black bean sauce. That was a real disappointment. The popiah was wonderful, but the rojak salad could have been better. The barbecue section was nicely presented, but the roast chicken, duck, and other cuts were not as tasty. The indian food corner was probably the best area, but their roti prata was not light and fluffy, but almost as hard as the naan they offered. Malaysian corner was decent, but overall the variety was not as much as I expected. Fruit/ Dessert section was large but not that great. I did enjoy the Teh Tarik and Coconut Juice, but overall, I was not happy with my meal. I was full, but I felt that I was not satisified by what I ate and regretted my meal later on.

  • Stayed August 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank WSUaristo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baton Rouge, Louisiana
Level 6 Contributor
697 reviews
123 hotel reviews
common_n_hotel_reviews_1bd8 549 helpful votes
Reviewed August 10, 2009

All around, this is a great hotel in Singapore. Over the past 4 years, I have stayed here 6 times for business and for pleasure and everytime I leave impressed. The staff is very friendly and helpful - even the staff you pass in the hallways are always with a smile.

The pool area was completely redone last year and is now amazing. Everything from little cabanas to lounge in to metal chairs already in the shallow end of the pool. I had to drag my wife away from the pool to go out.

The location is unbeatable, right beside Orchard Road where all the best shopping is. There is also a metro stop a half block away

  • Stayed March 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ron H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Hyatt Singapore

Property: Grand Hyatt Singapore
Address: 10 Scotts Road Grand Hyatt Singapore, Singapore 228211, Singapore
Phone Number:
Location: Singapore > Singapore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Business Hotel in Singapore
#22 Romantic Hotel in Singapore
#24 Spa Hotel in Singapore
#28 Family Hotel in Singapore
#43 Luxury Hotel in Singapore
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Grand Hyatt Singapore 5*
Number of rooms: 677
Official Description (provided by the hotel):
A 5-star luxury city hotel housed in two separate towers in the entertainment & commercial district. Strategically located at the start of Orchard Road in Singapore, in the centre of the city's commercial and entertainment district, just a 30-minute drive from Singapore's Changi Airport. Unwind in one of our 677 luxury rooms and suites. Considered one of the best Singapore luxury hotel, Grand Hyatt Singapore's spacious guestrooms and suites are fitted with every modern convenience required for a comfortable stay, such as generous work desks, luxurious beds and elegant baths. Embark on a culinary adventure at several of the finest restaurants and bars at our Singapore Orchard Road hotel. Relax and fully rejuvenate at Damai, our award-winning spa and fitness centre. The in-house fitness centre features all of the latest equipment to help guests keep up with their fitness regime or enjoy a leisurely dip in the outdoor swimming pool surrounded by lush greenery. Grand Hyatt Singapore was also awarded the 2017 TripAdvisor Travellers’ Choice Awards for Hotels in the categories of Top 25 Luxury Hotels, Singapore and Top 25 Hotels with Best Service, Singapore. ... more   less 
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Also Known As:
Grand Hyatt Singapore Hotel Singapore
Singapore Grand Hyatt
Hyatt Singapore
Singapore Hyatt
Hyatt Regency Singapore

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