Let me divide the review into two parts - the reason being that I stayed in the hotel in two parts during the recent trip.
First time - checkin was smooth, given old tower - which has a separate TV viewing room- in addition to the bedroom. Rooms are large but insist on a good view. Club lounge is good and takes care of any requests or vegetarian needs. Buffet spread was decent and staff prompt on service. Hotel is 100 meters from the MRT and 50 meters from Orchard road so one doesn't miss the action. Overall the family was comfortable.
Part two: we checked in again after returning from malaysia. Rooms this time were in the new tower that overlooks the pool and city. Normal rooms that one expects in decent hotel, though smaller from the old tower, with new and modern setup.
One of the rooms had problem with air conditioning and was promptly changed but somehow the problem persisted in the new room too.
Barring one "instance" at the club lounge ( lounge manager was briefed on the same), overall the staff was courteous and helping.
BRIX, their night club is quite packed and plays good music. One can shop at 7/11 next door and opt for food courts at nearby ION mall.
Overall quite satisfied and recommended.
- Official Description (provided by the hotel):
- A 5-star luxury city hotel housed in two separate towers in the entertainment & commercial district. Strategically located at the start of Orchard Road in Singapore, in the centre of the city's commercial and entertainment district, just a 30-minute drive from Singapore's Changi Airport. Unwind in one of our 677 luxury rooms and suites. Considered one of the best Singapore luxury hotel, Grand Hyatt Singapore's spacious guestrooms and suites are fitted with every modern convenience required for a comfortable stay, such as generous work desks, luxurious beds and elegant baths. Embark on a culinary adventure at several of the finest restaurants and bars at our Singapore Orchard Road hotel. Relax and fully rejuvenate at Damai, our award-winning spa and fitness centre. The in-house fitness centre features all of the latest equipment to help guests keep up with their fitness regime or enjoy a leisurely dip in the outdoor swimming pool surrounded by lush greenery. Grand Hyatt Singapore was also awarded the 2017 TripAdvisor Travellers’ Choice Awards for Hotels in the categories of Top 25 Luxury Hotels, Singapore and Top 25 Hotels with Best Service, Singapore. ... more less
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- Also Known As:
- Grand Hyatt Singapore Hotel Singapore
- Singapore Grand Hyatt
- Hyatt Singapore
- Singapore Hyatt
- Hyatt Regency Singapore