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Grand Hyatt Singapore
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Reviews (3,386)
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2,431 - 2,436 of 3,386 reviews
Reviewed October 20, 2012

Stayed here for 3 nights on a business trip.

Check-in was efficient and pleasant.

Rooms (King room) are very spacious for a Singapore hotel, and beautifully decorated. Bathroom was also spacious and contained a separate bath and shower.

Hotel has an excellent location on Scotts road which is only a few steps from the famous Orchard road. The hotel provides a typical, although like Singapore, soulless, yet efficient service. Staff tend to lack enthusiasm and passion found elsewhere in Asia, but are polite and functionary.

Pool was excellent, nice for laps or just for playing in, although if you have kids I’d be careful as it has lots of sharp corners.

Housekeeping was okay, but only just, room was clean, but the continued rationing of shampoo and shower-gel amazes me. Over 3 nights it was never replenished! However, this isn't unique to this hotel, other 5 star hotels seemed to have adopted this, which is irritating when you pay at least $250USD per night....

Overall a pleasant stay, nothing truly special, but more than adequate..

Room Tip: Request a room overlooking the pool in the 'new' tower, this is away from the road and a lot quieter.
  • Stayed: October 2012, traveled on business
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Thank DJDunoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 19, 2012

Stayed at Grand Hyatt for two nights in Oct month. Cannot beat the location at heart of Orchard CBD area. Staff were helpful, proactive in making suggestions, accomodating in requests made. Overall great stay except one point- the room where I stayed on 9th floor there was no privacy and you could hear noise from room next door. Also the water drainage system I guess is interconnected but in he night when person in next room is taking shower the water drainage sound woke me up both the nights.....
Otherwise stay was great.

Room Tip: Avoid rooms on 9th floor where you expereince lack of privacy
  • Stayed: October 2012, traveled on business
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Thank Tokyo_gaijin_70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 19, 2012

i've been a regular guest at this hotel since 2007, and the most impressive thing about the hotel is that it's consistency. From the rooms, to the services, and to the f&b - all first class.
whether its for business or pleasure, for me its one of the best in town.
I love the staff members and the location is perfect in the middle of a concrete jungle like Orchard Road area :) and yes, I am biased!

  • Stayed: October 2012, traveled on business
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Thank Joe E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 16, 2012 via mobile

It looks like all big chain five stars hotels in Singapore are locate in the same place namely around the Orchid road, the main shopping street. So location would not be the main factor in selecting a hotel.
I believe you may easily say that all these hotels offer really good level of service and facilities.
Grand Hyatt in Singapore is up to the high level of standards, it has everything its competitors have.
Several good restaurants, one of them- huge Asian food buffet selection- is very popular among locals.
Swimming pool , wine bar etc.- everything is there ad well as the high price.
So drawing the line you may say that you have everything up to the five star standard but nothing special or outstanding like you have in Grand Hyatt hotels in Shanghai, Beijing or Hong Kong.

  • Stayed: May 2012
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Thank Oleg K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 16, 2012

thanks for Gala hotel is providing a good service to book a room at the Grand Hyatt singapore. that exact location and a comfortable room when we would go to singapore. Gala Hotel booking online and the grand Hyatt is nice and exactly when we are going traveling to singapore. success always

  • Stayed: August 2012, traveled with family
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Review collected in partnership with Galahotels.com
Thank SUSIE T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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