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“Good Hotel”

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Grand Hyatt Singapore
Ranked #42 of 306 Hotels in Singapore
Certificate of Excellence
Western Australia
Level Contributor
266 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
“Good Hotel”
3 of 5 bubbles Reviewed February 18, 2008

This hotel is large and it appears suited to the business traveller. We booked a Grand Club room and this included breakfast and evening drinks. This was very good value and the Club Lounge has a nice ambience. The staff here were quite friendly. The breakfast was continental and exactly the same each morning. There was also a service desk so accounts could be settled in peacful surroundings. Internet access was free in the club lounge so checking emails was easy.
Our room overlooked Scotts Road. It was very spacious as we had a bedroom, bathroom and a spacious lounge with a nice area for working. The furnishings in the lounge were begining to look tired and the carpet required cleaning. The room was serviced twice daily which was nice.
The bathroom had two showers the hand held and the rain shower which was lovley. Also great mirrors. I am never sure who uses the bathroom scales but I guess it is a nice touch if you are weight consious. The toilet was seperate so that was good.
Two Tv"s and 49 channels if you can't find anything better to do.
This hotel had the best security I have ever experienced in a hotel. No chance here of intruders getting near your room.
The Oasis by the pool was a good place to have lunch and a drink . The gardens around the Oasis were quite beautiful and it difficult to imagine that I was still in Singapore.
Mezza9 gets rave reviews and whilst the food is excellent the service and atmostphere were lacking. it was like eating in a giant cafeteria. However it was very popular so I guess it is all a matter of taste.
Scotts Bar was lovley for an evening drink. Brix the nightclub was also OK .

I visit Singapore regularly and I usually stay at the Marina or City Hall district. I must say I prefer this area to Scotts Road which is too frenetic for me. I also prefer the Ritz Carlton becuase of their more personal service and rooms to die for. However if you are a shopper two minutes from the door of the Hyatt is Tangs and the rest of Orchard road. It is also in a great location for the MRT.

  • Liked — Security features
  • Disliked — Probably the stained carpet in the room.
  • Stayed February 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank ghtraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,885 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (443)
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Indiana
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed February 15, 2008

Their are a lot of great hotels in singapore but this is one of the best...great size rooms, in house massage is excellent as well

  • Liked — size of the rooms massage
  • Disliked — no views etc
  • Stayed May 2007
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank takincare-of-busines
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nottingham, UK
Level Contributor
97 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed February 13, 2008

What a fab hotel this was, with its grand entrance, excellent staff, spacious suites and great restaurants. Just a perfect location within the city of Singapore.

  • Liked — Location
  • Disliked — Long walk to pool
  • Stayed January 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank UKUK-Traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam, the Netherlands
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed February 12, 2008

From the moment we arrived untill the moment we left, this hotel is just a dream. Great staff welcoming you on arrival, quick check in with a lovely smile. We booked a Grand King room and got great value for our money. Heavenly bed, spacious bathroom and great ameneties.

Location is also great for all kind of travelers.

  • Liked — Everything
  • Disliked — Nothing
  • Stayed December 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank itsbart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, Nevada
Level Contributor
89 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
5 of 5 bubbles Reviewed February 8, 2008

Singapore first time in 1985 for 2 months. My first stay at this hotel was 1998, I had a suite both times that was in the main building. There is another wing in the back which appears to be a long walk with more standard rooms.

Okay, bad first: I like to smoke cigars; Singapore is not a smoker friendly place. The only place to smoke within the hotel was in a small room adjacent to the Martini Bar (the leper zone). No smoking at the outdoor pool either. There is a very good Cigar shop in the lobby, such a waste.

Location: Perfect for all types of travelers whether it is for tourism or business.

MRT: is a short walk to Orchard Road.

Rooms: I loved the Grand Suite, it was big and more than well appointed.

Favorite thing: was the Nescafe Expresso Machine; worked like a champ.

Disappointments: The Pool; mentioned the no smoking but also it was dreary. It was just closing for a renovation so I will surely check it out soon when completed. I did walk over to the Shangri la and check out their pool, it is way larger and you can smoke in designated areas.

Food: Have absolutely no complaints; ZERO. The Sunday Brunch was top of the line; Champaign, Lobster, local and international fare. Had the largest Alaskan King Crab legs grilled, best ever had and fresh.

I love Singapore, there are many places you can stay, the Hyatt is a safe and sound choice.

  • Liked — Convenience to MRT
  • Disliked — The stringent interpretation of Singapore's smoking laws
  • Stayed August 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank sailorboy4real
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
2 of 5 bubbles Reviewed January 21, 2008

We stayed in the Grand Hyatt on the way back from Sydney. We had booked our accomodation 6 months in advance and on checking in we were placed adjacent to a building site. The property next door to the hotel is being developed (as it most buildings in Singapore) so make sure you stress to the hotel you would prefer a garden view! However, the hotel staff were polite and did upgrade us to a lovely room. They could not have been more helpful, especially when my child became ill and we had to change our flights. I would recommend this hotel highly.

  • Stayed January 2008
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank LynchLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
Level Contributor
53 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
5 of 5 bubbles Reviewed January 17, 2008

The Singapore Grand Hyatt is wonderful. It's an oasis of calm in the middle of it all (Scotts Road). I loved the renovated rooms, the super comfortable bed, the immaculate and beautiful showers, the sumptuous breakfast and many, many other things. It's a hotel I'd find a way to stay at if I were you. Hyatt should be proud to have this wonderful hotel in its family. The only small issue I would have is that the service is not all that warm, especially if you compare to Bangkok but compared to 98% of the rest of the world, it rocks.

Stayed January 2008
Helpful?
1 Thank S3CR3T3X3C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Hyatt Singapore

Property: Grand Hyatt Singapore
Address: 10 Scotts Road Grand Hyatt Singapore, Singapore 228211, Singapore
Phone Number:
Location: Singapore > Singapore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Business Hotel in Singapore
#22 Romantic Hotel in Singapore
#24 Spa Hotel in Singapore
#28 Family Hotel in Singapore
#42 Luxury Hotel in Singapore
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Grand Hyatt Singapore 5*
Number of rooms: 677
Official Description (provided by the hotel):
A 5-star luxury city hotel housed in two separate towers in the entertainment & commercial district. Strategically located at the start of Orchard Road in Singapore, in the centre of the city's commercial and entertainment district, just a 30-minute drive from Singapore's Changi Airport. Unwind in one of our 677 luxury rooms and suites. Considered one of the best Singapore luxury hotel, Grand Hyatt Singapore's spacious guestrooms and suites are fitted with every modern convenience required for a comfortable stay, such as generous work desks, luxurious beds and elegant baths. Embark on a culinary adventure at several of the finest restaurants and bars at our Singapore Orchard Road hotel. Relax and fully rejuvenate at Damai, our award-winning spa and fitness centre. The in-house fitness centre features all of the latest equipment to help guests keep up with their fitness regime or enjoy a leisurely dip in the outdoor swimming pool surrounded by lush greenery. Grand Hyatt Singapore, mezza9, Pete's Place and StraitsKitchen were also awarded the Certificate of Excellence 2014 by Tripadvisor - making this a consecutive win for the hotel alone, since 2011. ... more   less 
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Also Known As:
Grand Hyatt Singapore Hotel Singapore
Singapore Grand Hyatt
Hyatt Singapore
Singapore Hyatt
Hyatt Regency Singapore

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