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“Facilities Closed” 3 of 5 bubbles
Review of The Fullerton Hotel Singapore

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The Fullerton Hotel Singapore
Ranked #23 of 308 Hotels in Singapore
Certificate of Excellence
Jakarta
Level Contributor
82 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
“Facilities Closed”
3 of 5 bubbles Reviewed August 31, 2013

This is an average 5 star in a delightful old building. I think it gets so well reviewed because it is populated by persons who don't stay in hotels regularly that are celebrating birthdays, anniversaries etc. If you are used to 5 star hotels in Asia you will find the rooms average at best and a little dated.

I stayed on Saturday 31st August and chose the hotel because I had invited a group of friends to meet me in the hotel's only bar - the Post Bar. Nothing was said at check-in but when I went down to make sure we could get adequate seating in the bar I found it to be closed for a private function, causing me considerable inconvenience. Hotels have function rooms and these should be the venues for private functions - not the hotels only bar. I do think hotels that sacrifice their guests in favour of extra money from non-guests do not deserve a return visit.

Overall - a very disappointing stay.

Room Tip: The rooms with a view are better but also noisier.
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  • Stayed August 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank BillM1964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,440 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (752)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
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  • English first
  • French first
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English first
Arnold, Maryland
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed August 29, 2013

We stayed at the Fullerton post-cruise into Singapore. We checked into the hotel at 10am and as expected the room wasn't available. They offered us the opportunity to take a shower in the hotel spa as well as store our luggage until the room was available. Additionally, when we checked out, they couldn't extend our room later than 1pm, but made the same offer before we left for the airport at 6:00 pm for an overseas flight home. This is just an example of the incredible customer service we received.

The hotel is in a prime location on the river for sightseeing and dining. The views from our room were incredible. We had a balcony room overlooking the river.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dij0hn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed August 28, 2013

Celebrated my birthday by rewarding myself with a 2N stay at the Fullerton. Upon checking in, we asked politely if it is possible to upgrade our courtyard room and it was granted to us! (we got a Quay room which the view was way better). However do take note that this is upon availability and request.

The Quay room was awesome, and I really like the layout of the room. The beds and pillows were of top quality (though we did not try the pillow menu, the original ones were comfty enough)
Room Service was prompt and food delicious - we loved the little simple touches of the presentation of the room service and little complimentary chocolates that tasted divine.

What is a birthday without a cake? We were pleasantly surprised with a free chocolate cake upon returning to our room in our first night. It was one of the best chocolate cakes I have ever tasted.

Breakfast at The Town was a pleasant experience, though I personally would not pay extra to eat there (breakfast was included in my room package). Reason being that though the quality was there, paying more than S$50 for a breakfast is not really value for money. Having said that, we did enjoy the food and ambience very much.

We caught the fireworks at the rooftop at One Fullerton as part of the NDP Package and it was one of the best place to catch the beautiful fireworks. We had people serving us with free flow soft drinks and it was really awesome not having to squeeze with thousands of people.
After the fireworks, we need not squeeze and brave the crowds to go home but comfortably return to our hotel room for a nice quiet evening.

It was truly one of the best birthdays I ever had and thanks to The Fullerton for their great service and thoughtfulness.

Room Tip: Try to avoid Courtyard room, the room is great but the view is not.
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank bluedusk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth
Level Contributor
89 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
5 of 5 bubbles Reviewed August 27, 2013

We stayed at the Fullerton for 4 nights in August. Service at all levels is efficient and always polite. We had one Quay room and one Courtyard room. Both are of a good size. the Quay room was smaller but with a great view of the river and the city. Showers are good quality and beds are comfortable. Tea and bath products are of good quality.
We had high tea there, which was the best I have had in Singapore.
The closest MRT is Raffles Place, just across the road (though there is an entry on the same side of the road so you don't actually have to cross, so it is pretty easy to get anywhere in Singapore, though taxis come to the front of the hotel frequently if MRT is not your thing. The pool is pretty small but with a nice view to the city.
We had a great stay here, there was nothing to fault, and we would definitely stay here again. One of the best hotels in Singapore for sure.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank travellers_from_oz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
57 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed August 25, 2013

I stayed at The Fullerton for 2 nights and it was one of the best hotel in SG, super good location and can walk to most of the attraction places. There is a tunnel at the basement to walk directly to the water front where you can catch the 9:30pm light show. The hotel breakfast is excellent and many different selection, we spent over a hour each day to enjoy the breakfast. The pool is relatively small but good for a little swim and enjoy the Sun. The Gym is not so big but with everything you need. Price is expensive but worth it.

Room Tip: I only stay with the internal window view, the harbour view room should be the best view and you can...
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  • Stayed August 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Bill133
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed August 23, 2013 via mobile

After travelling Europe and Africa for months, the Fullerton was the last hotel we stayed in and was a fitting end to a fantastic time. The staff couldn't do enough to assist in our every need, the rooms were spacious, quite, beautifully clean and appointed with all you could want. Little extras like a turn down service which included a 2nd clean up of the room, or the use of a chauffeur driven Mercedes to take you to the hot shopping spots, just added to the experience. A balcony overlooking the river or access to their sister hotels swimming pool, (they DO have a pool of their own as well), was gorgeous. We've stayed in many 5 star hotels, however this one will be always considered to be in our list of favourites.

  • Stayed January 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Timbosan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Province of Lucca, Italy
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed August 22, 2013

This was our first visit to the Fullerton and we were very happy with it. Upon arriving, we were given a free upgrade from a garden view room to a river view room, and I honestly think we would not have been so enthusiastic about the hotel had we stayed in the original room!

The hotel is magnificent both in internal and external design, and the river view room was plush and elegant. Staff were friendly, professional and eager to please, and we particularly enjoyed the excellent view, service and food we received at the Lighthouse Bar, which is not to be missed! The pool areas are gorgeous and well-maintained. I also enjoyed a good experience at the in-house spa, where I got the best manicure and pedicure of my life.

The staff was also aware that we were celebrating a special occasion, and arranged for an absolutely gorgeous plate of mixed chocolate truffles and a bottle of wine to be sent to our room, which we very much appreciated.

The only possible disappointment was the Club lounge, which due to it's floor plan (it is in an open space that other guests must walk through to access their rooms) makes it feel rather impersonal and not very exclusive. The staff, while very friendly, had to be asked multiple times for simple requests like extra cutlery (on one occasion I had to ask four times for a glass of water).

It is an expensive place to stay, but we felt it was worth it. However, again, I'm not sure we would feel the same way if we had not gotten the upgrade. In any case it's a magnificent place especially for first-timers to Singapore, as the view and the riverfront infinity pool are just fantastic.

Room Tip: The river front rooms are excellent.
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  • Stayed July 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank camillemadison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Fullerton Hotel Singapore

Property: The Fullerton Hotel Singapore
Address: 1 Fullerton Square, Singapore 049178, Singapore
Phone Number:
Location: Singapore > Singapore
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Spa Hotel in Singapore
#12 Romantic Hotel in Singapore
#17 Family Hotel in Singapore
#23 Luxury Hotel in Singapore
#23 Business Hotel in Singapore
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Fullerton Hotel Singapore 5*
Number of rooms: 400
Official Description (provided by the hotel):
Transformed from the Fullerton Building which was built in 1928, The Fullerton Hotel Singapore has been gazetted as Singapore's 71st National Monument. This luxury hotel features 400 elegant rooms and suites with views of the sunlit atrium, city, Singapore River or Marina Bay. Just 25 minutes from the airport, The Fullerton Hotel Singapore is located in the financial and arts districts, minutes from the city's main shopping belt. The hotel features award-winning restaurants, the stylish Post Bar, an outdoor infinity pool, a 24-hour fitness centre and a luxury spa. We are honoured to be recognised as one of the Top 1 Percent of Hotels in Singapore by TripAdvisor Traveller's Choice Awards 2017. ... more   less 
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Also Known As:
Four Seasons Singapore
Singapore Four Seasons
Fullerton Hotel Singapore
The Fullerton Hotel Singapore

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