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“excellent”

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The Fullerton Hotel Singapore
Ranked #24 of 312 Hotels in Singapore
Certificate of Excellence
qld australia
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“excellent”
Reviewed February 9, 2013

just back from spending six nights at the fullerton, i had flown all night arrived about 9am, of course it was too early to check in, so the receptionist suggested i have breakfast, which i did and the buffet was amazing, then i wandered around for a few hours but i was by then so tired i felt like a walking zombie, went back to the hotel at 12.00 hoping they would let me check in early and they did, thank heavens.beds are comfy, bathroom was large with a seperate toilet. the staff were all friendly. the breakfast buffet was impressive and we ate on the verandah which overlooked the river every morning, drinking never ending coffee. the position of the hotel was great, walking distance to clarke quay, the merlion, marina sands,the wheel and gardens by the bay. there are SO MANY restaurants no matter which directionyou walked in, also the mrt is just around the corner.also if you go to the down the staircase to the bottom floor their is a covered walkway which takes you under the road to one fullerton, we found this on our second last night.we didn't have any dinners at the hotel as there are so many choices round you of every nationality.i really enjoyed my stay at the fullerton, though if i had the money i would get an outside room with a deck as we had the courtyard room which overlooked the interior of the hotel and so we couldn't tell what sort of day it was outside when we awoke. other than that, couldn't fault it.very nice

  • Stayed February 2013, traveled with friends
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Helpful?
1 Thank qldmaggie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (778)
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Hants,
Level Contributor
27 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed February 9, 2013

Arriving early in the morning and leaving for the Cruise Port the next afternoon this was the perfect stayover. What a hotel stacked in History, terrific position to get to the Flyer, the new Botanical Gardens and the Port. Orchard Rd nearby as are the eateries along the river. A river boat stops right outside the hotel. The hotel is just luxurious top class restaurants and service outstanding. Were happy to give me a 2 hour late checkout as well.

Room Tip: We just booked a room and it was terrific
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  • Stayed January 2013, traveled as a couple
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Helpful?
Thank DaveB100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level Contributor
114 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed February 7, 2013

We stopped off in Singapore for three night's on our way to New Zealand from the UK. Our travel agent recommended The Fullerton because we like views over water, and a certain level of comfort too. We had not been to Singapore before and were amazed just how lively and vibrant a place it was. The Fullerton is a hotel of tradition combined with luxury in what was once the main post office for Singapore, with views of the bay on one side, and across the river to the town centre on the other side. The building has a covered central courtyard on the ground floor, which serves as a coffee/drinks lounge/bar area, and which was beautifully decorated for Chinese New Year during the period of our visit.

We were most impressed with our reception - we arrived on a mid-morning flight from Kuala Lumpur and, despite it being well ahead of the normal check in time, our room was made available before midday, so that we could unpack before having an excellent buffet lunch in the Town Restaurant on the ground floor. The Town Restaurant also offers an a la Carte menu. There are tables set up outside, along the edge of the river, where we had our buffet breakfasts.

The hotel service was first class, with the staff all going out of their way to be helpful. We ate in the Lighthouse restaurant on our first evening, right at the top of the hotel, which serves Italian dishes. We were given good advice and suggestions for other places to eat outside the hotel too.

The hotel is very well located with the Fullerton One complex just across the freeway, where there are several restaurants right at the water's edge. These are all accessed from The Fullerton by means of an underpass, so even if it is raining - which it does quite torrentially at times - there is no risk of getting wet.

There is an very good (25 metre) infinity swimming pool on the second floor with sun lounges and parasols and other seating, and an excellent panorama over the river to central Singapore.

We were very comfortable throughout our stay at The Fullerton and found all the staff very courteous, helpful and efficient.

Room Tip: We had a sixth floor room overlooking the marina with wonderful views of the new complex surrounding...
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  • Stayed February 2013, traveled as a couple
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Helpful?
2 Thank Makushla-O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pattaya, Thailand
Level Contributor
33 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed February 4, 2013

Stayed here with friends for a fun weekend in Singapore. Hotel is great and a stunning building. All the service from checkin over Roomservice, Restaurant staff in the end all staff from the entire hotel made our stay. It was nice to see how welcome they were and try to make everythink happen. Food was excellent and the service fast. We can only recommend this hotel there was nothing where we were not feel welcome. GREAT

  • Stayed January 2013, traveled with friends
    • Value
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Helpful?
Thank whywonder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 4, 2013

our review may be slightly biased as we did contact the hotel with a complaint of sorts (in terms of a booking error on their part) prior to arrival and i'm not sure if this resulted in a free upgrade or not; i didn't want to ask for a number of reasons.

this hotel was pure class all the way, great service (a smile and a good morning from everyone) superb rooms (huge and spotless) - if any criticism it would be the toileteries which were pretty average, but no need for nitpicking.

quite simply "the best hotel we have ever stayed in........." in over 35 years of travelling.

  • Stayed December 2012, traveled with family
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Helpful?
Thank the_wanderlusters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buxton
Level Contributor
104 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed February 4, 2013

Last year we stayed at the sister hotel Fullerton Bay, our room this year was a special deal and for the opulence of the hotel it was a bargain although it would have been nice to have the curtains open and not look across into other bedrooms, a courtyard room. Pleasant staff, helpful but not overbearing.We had a few hours to pass after check out until our plane, some lounge seats in the main lobby rather than in the basement would have been more pleasant, these were all reserved for those having expensive refreshments. The pouring rain was a deterrent to wandering elsewhere so we stuck it out. Loved the Sunday brunch we were treated to, amazing array of food in typical buffet all you can eat style. The Chinese restaurant meal we had in the hotel was a disappointment for its meagre size portion at an exorbitant price. I am sure breakfast would have been delicious, but as we were on a room rate only the price was far above reasonable.
The location is lovely for walking out in the Marina bay, and we took advantage of the complimentary 2x 1 hour tours delivered by a very competent lady called Florence from the Tourist association. We learned some interesting facts about the hotels history, and the maritime history of the surrounding bay.

Room Tip: The courtyard rooms overlook the lobby so no outside feeling in such a lovely location.
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  • Stayed February 2013, traveled as a couple
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Helpful?
Thank Wellwood_lodge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delhi
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed February 4, 2013

I stayed in this hotel for 4 nights from 25th to 29th of Jan on a holiday. I was accompanied by my wife and small kids [infants]. The following was our experience:
1. Check in was very smooth/ fast inspite of a large number of guests checking in at that time.
2. The room itself was smallish but had a lot of storage space. The three cupboards were enough for storing our clothes + our two large empty suitcases + baby pram. Once these were out of the way, the room size was enough for the small kids to run about in the room.
3. The bathroom was quite large with a tub and separate shower area.
4. Very clean room and bathroom.
5. Breakfast is available from 630AM to 1030am except on sat and Sundays when they allow it until 11AM. Very elaborate spread including chinese, japanese and Indian cuisine. The staff serving at the tables - was it 64 [sorry I cannot recall the exact names - manjinder, two trainees and a plump lady called Alicia???] were very nice to us and helped us every day.
6. Concierge and bell desk staff was also helpful in telling us about the city - whether we asked for information at 11 in the morning or 2AM!
7. Housekeeping was so efficient that if we forgot to put a DND sign on the door while going for breakfast, our room was made by the time we came back.
8. everytime we went out of the hotel, the bell desk team/ the door man ensured we got a cab fast, helped us with the baby pram and was overall helpful.
9. checkout was equally efficient.

Minor issues/ suggestions:
1. Breakfast: while the spread is elaborate, it would make the breakfast slightly premium if a sushi counter was added. Also, the Indian food was not authentic.
2. Housekeeping was not able to provide garbage bags for disposal of baby nappies.
3. We wanted to gift a cake to some friends but found that the pastry shop was open only until 9Pm - should be open until longer.
4. When i checked in, a charge of a certain amount was blocked on my credit card towards the expected hotel charges. When I checked out, the actual amount was charged to my card thru an ''offline charge''. I was given to understand that the actual amount has been charged from the amount that was blocked while checking in and the balance limit would be released in a few days. However, my bank later informed me that in reality, an additional limit was blocked [ie I potentially pad double] since the earlier charge at checkin was not ''voided''. While this did not impact me since my credit card has enough limit, it could have had a serious impact if I needed that credit limit for some purchase. In future, I am going to ensure that the initial transaction is voided before checkout.

However, these are all minor issues.

Overall an excellent experience and I give the hotel 100% marks for the excellent staff and quality of food. The room too was very good. I would certainly stay here again!

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GurgaonBased
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Fullerton Hotel Singapore

Property: The Fullerton Hotel Singapore
Address: 1 Fullerton Square, Singapore 049178, Singapore
Phone Number:
Location: Singapore > Singapore
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Spa Hotel in Singapore
#12 Romantic Hotel in Singapore
#17 Family Hotel in Singapore
#23 Business Hotel in Singapore
#24 Luxury Hotel in Singapore
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Fullerton Hotel Singapore 5*
Number of rooms: 400
Official Description (provided by the hotel):
Transformed from the Fullerton Building which was built in 1928, The Fullerton Hotel Singapore has been gazetted as Singapore's 71st National Monument. This luxury hotel features 400 elegant rooms and suites with views of the sunlit atrium, city, Singapore River or Marina Bay. Just 25 minutes from the airport, The Fullerton Hotel Singapore is located in the financial and arts districts, minutes from the city's main shopping belt. The hotel features award-winning restaurants, the stylish Post Bar, an outdoor infinity pool, a 24-hour fitness centre and a luxury spa. We are honoured to be recognised as one of the Top 1 Percent of Hotels in Singapore by TripAdvisor Traveller's Choice Awards 2017. ... more   less 
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Also Known As:
Four Seasons Singapore
Singapore Four Seasons
Fullerton Hotel Singapore
The Fullerton Hotel Singapore

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