Upon making the reservation, we requested a room without noise of any kind. This was confirmed via follow-up email. So, of course, on check-in we were given a room that was inundated with jack hammer construction noise both from a building next door being refurbished as well as from the road. Upon complaining it took the staff +2 hours to allocate us a room facing the opposite direction yet still having road noise. Proper customer service would either have let us know prior to arrival that they simply do not have rooms that are quiet (as the built quality of the hotel is such low standard) or they would have allocated us a room without noise. Asian customer service standards are usually excellent; this hotel does not belong in Singapore nor in Asia for that matter.
- Official Description (provided by the hotel):
- At the award-winning Conrad Centennial Singapore, we redefine luxury, sense and style, connecting you to the heart of prestigious Marina Bay, where business, fashion, art and entertainment blend into a dynamic playground for the discerning traveler. Just a short distance from six shopping malls with over 1,000 shops and 300 restaurants; world-class attractions such as Gardens by the Bay, the Singapore Flyer, and six museums; the Colonial Heritage area and Asia's largest casino at Marina Bay, we offer you discreet luxury at one of the world's top destinations. Feel the pulse of Singapore, reconnect at Conrad Centennial Singapore and rediscover the greatest luxury of all ...The Luxury of Being Yourself. Our hotel is a 2014 TripAdvisor Travelers' Choice award recipient. ... more less
- Reservation Options:
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- Also Known As:
- Conrad Centennial Singapore Hotel Singapore
- Conrad Singapore
- Singapore Conrad