We stayed two nights. The hotel is in a great location across the street from several restaurants and the Suntech mall. We were told we arrived that we were upgraded and that we should proceed to the 31st floor for check in. This after waiting 5-10 minutes in line at the desk downstairs. An email with information on the check in procedure would have been nice to avoid the delay.
Seems that since we had our children with us that the upgrade was no longer offered because children under 12 aren't allowed on the concierge floor. We asked for a room with two beds. However, instead of two queen beds as is the standard in the US, there were two double beds. So instead of having a bed for us and one for the kids, we had to split up and each take a child because the beds were so small.
The room was nice with a large bathroom, but there was mold on the grout in the shower. The hotel provides a rubber duck in each room and they gave us an extra one for the kids at bath time. The complimentary breakfast was excellent. We were seated at a table by the pool after being told that the inside seating was full. However, when we went in to fill our plates from the buffet, we found two tables that seated four that were available. Was this another anti child policy? Makes you wonder.
The most confusing policy that we encountered was the wifi policy. Being a Hilton Diamond member, we are given complimentary wifi access at every Hilton property in the world. But at the Conrad, the access was for only 15 minutes. So no matter what you were doing, you would lose access and then have sign in again. A very annoying and stupid policy as we had as much access we wanted, only with the multiple logins.
- Official Description (provided by the hotel):
- At the award-winning Conrad Centennial Singapore, we redefine luxury, sense and style, connecting you to the heart of prestigious Marina Bay, where business, fashion, art and entertainment blend into a dynamic playground for the discerning traveler. Just a short distance from six shopping malls with over 1,000 shops and 300 restaurants; world-class attractions such as Gardens by the Bay, the Singapore Flyer, and six museums; the Colonial Heritage area and Asia's largest casino at Marina Bay, we offer you discreet luxury at one of the world's top destinations. Feel the pulse of Singapore, reconnect at Conrad Centennial Singapore and rediscover the greatest luxury of all ...The Luxury of Being Yourself. Our hotel is a 2014 TripAdvisor Travelers' Choice award recipient. ... more less
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- Also Known As:
- Conrad Centennial Singapore Hotel Singapore
- Conrad Singapore
- Singapore Conrad