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“Great Location”

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Conrad Centennial Singapore
Ranked #21 of 317 Hotels in Singapore
Certificate of Excellence
Reviewed June 22, 2013

Booked through cruise company as post cruise package might have got room at lower cost booking directly.
Great room with fantastic views down to financial district, could also see Singapore Flyer which was also within walking distance. We were on the11th floor overlooking the pool, best views are from this side and levels.
Staff very friendly and helpful, buffet breakfast excellent. On checking out I didn't have enough change to pay exact amount for minibar bill, the receptionist let me off a small amount to save me breaking into a large denomination note, have never come across this before so full marks
Hotel is next to large shopping complex and restaurants if you don't want to eat in or travel far.
Didn't eat in other than breakfast but buffet lunch looked great and good value.

Room Tip: High floor overlooking pool gives best views.
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  • Stayed: April 2013, traveled as a couple
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Thank GandalphCoventry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CC_Sing, General Manager at Conrad Centennial Singapore, responded to this reviewResponded July 2, 2013

Dear GandalphCoventry,

Thank you for choosing Conrad Centennial Singapore as your post cruise accommodation, we were delighted to have you with us. We are pleased to know that you enjoyed our buffet breakfast offerings and experienced warm and friendly service from our team members which highlighted your Conrad experience. We hope to welcome you back in the future, should your travels bring you through Singapore.

Yours sincerely,
Heinrich Grafe
General Manager

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2,437 - 2,443 of 4,568 reviews

Reviewed June 21, 2013

We spent four nights at the hotel a week ago, having redeemed HH points before they were devalued in March.
Conrad was located in the marina area, next to Mandarin hotels and Suntec Mall. The location was great for tourists who can walk to the waterfront and other attractions. Metro station was nearby, too.
Upon the entrance, we felt royal treatment. The front desk staff were very polite and professional. Rooms were very clean and spacious. We had two connecting rooms on 22nd floor. We originally had one add-on bed in each room but had no difficulty moving both rollover beds to one room. Each room was equipped with a LCD TV that's at least 50". The mattress was high, thick, firm, and looked very upscale. We had harbor view and could see corners of Sands Hotel at marina. Unfortunately the hotel in front us blocked quite a bit of view. But it's still stunning.
In the first two nights, we didn't notice the card declining daily bedding change so we got sheets and cover replaced everyday. The bedside console was functional, controlling lights and alarm.
Breakfast was included for HH Gold members. The first day we had breakfast at the pool side on the 4th floor. There wasn't much selection there. For the remainder of the stay, we ate at Oscar on the first floor. The buffet restaurant provided plenty of choices, both Asian and western, with great presentation.
Swimming pool was located on the fourth floor. 25 meter long and 1 meter deep, good for laps.
The only downside was that prior to arrival, I inquired with hotel manager about room upgrade to executive lounge as HH Gold member. She noted the request and would honor it depending on availability. Upon checking in, we were told it would cost extra S$60/day per room instead. Regardless, we were happy with our rooms. Failure to upgrade to EL did not bother us.

Room Tip: Request a harbor view room on the east side. You will have less blockage there.
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  • Stayed: June 2013, traveled with family
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1  Thank UniqueDragon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CC_Sing, General Manager at Conrad Centennial Singapore, responded to this reviewResponded July 2, 2013

Dear UniqueDragon,

Thank you for your loyalty as a Hilton HHonors Gold member, it was our pleasure to have you and your family with us.

I am delighted to read that the warmth and professionalism of my team members made you feel like royalty from the moment you arrived. All of us here at Conrad Centennial Singapore are dedicated to delivering the best personalised service so that our guests enjoy comfortable and memorable stay experiences. It is also good to know that you were happy with our guest rooms and breakfast spreads at both the poolside and Oscar's.

I am sorry that we were unable to accord the benefit of the Executive Lounge access. Please allow me to clarify that while Hilton HHonors Gold members are indeed entitled to an upgrade to next-room category, this is based on the availability at the time of check-in. In addition, the use of our Executive Lounge is primarily for guests who are checked-in or upgraded to an Executive Floor room. I can confirm that during your stay, the hotel had been fully committed.

We are nevertheless glad that this did not affect your positive experience with us and we thank you for your feedback. We hope for another opportunity in the future to welcome you all back and extend our Conrad hospitality to you again.

Yours sincerely,
Heinrich Grafe
General Manager

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Reviewed June 21, 2013

I stayed at the Conrad from 19th to 21st June. The location is good, though perhaps not quite as convenient as some - this was only a problem due to the "Haze" of smog that had come across Singapore due to fires in Indonesia which made being outside unpleasant with at times hazardous levels of pollution.

The room was on the 8th floor - not a great view, however with the smog obscuring everything that was not a problem.

Breakfast in the Salon by the pool on 4th floor had a wide selection and was very quiet at pre 7am.

Staff were all exemplary - helpful, polite and happy

Room was nice, big comfortable bed. Large bathroom with shower and bath. Wifi was very fast - had a great quality Skype video call. Aircon was very effective, though needed ear plugs in to keep the noise at an ok level for me.

Bar in lobby is a pleasant place for a drink.

I said I was happy to pay for a part day stay so I can shower and change before my return flight, when I check out at past 6pm I was told the part day was complimentary which was a really nice surprise.

Room Tip: Ask for a room facing Marina Bay - rooms on the side of the hotel closest to the main road have clea...
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  • Stayed: June 2013, traveled on business
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1  Thank Seven22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 19, 2013

The Conrad in Singapore is spectacular. The staff is first rate and everything about it is welcoming. It is just steps from the MRT Promenade, although we opted for taxis because you could get nearly anyplace for $5-6. We were fortunate enough to stay in the executive floor, which gave us breakfast/tea/happy hour privileges. It is well worth the upgrade fee. It is not just that the hotel is well-appointed, it is that the staff makes you feel special. They remembered our names and preferences, which is really remarkable given the number of guests they have. I give the hotel the highest possible rating.

Room Tip: Splurge for the executive room. It's worth it.
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Stayed: May 2013, traveled as a couple
Thank Lars-Marin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CC_Sing, General Manager at Conrad Centennial Singapore, responded to this reviewResponded June 23, 2013

Dear Lars-Marin,

Thank you for your generous compliments and high rating of Conrad Centennial Singapore! It is very rewarding for my team to realise that what they do everyday made you feel welcomed and contributed towards your outstanding experience with us. We are also pleased that you enjoyed the service and offerings of our Executive Lounge. It was a pleasure having you with us and we hope for another opportunity to deliver our Conrad hospitality to you, should your travels bring you back to Singapore in the future.

Yours sincerely,
Heinrich Grafe
General Manager

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Reviewed June 18, 2013

I booked this hotel for Broadcast Asia 2013. The Conrad is really first rate from the fast, friendly and professional check-in to all facets of customer service. It really is odd (!) to see the entire staff of a hotel really enthused about helping and looking after you.

I've stayed at other hotels in Singapore and this would be my first choice next time. As a Diamond HH member we got access to the executive lounge plus free internet and breakfast at Oscar's. The buffet at Oscar's is very nice indeed but sometimes we ate at the exec lounge on the 31st floor which was also excellent. There are a bunch of restaurants across the road from Oscar's but they are nothing amazing and you could do better to find alternatives.

The only negative thing about our four-day stay at the Conrad was the Golden Peony Chinese restaurant. The waiting staff were lovely, but the food is best described as ordinary, minimalist and expensive. The bean curd and almond sauce desert was so weird, we couldn't eat it. A meal for two with two glasses of wine cost over $270.00.

Besides this one-off experience, I would have no hesitation staying at the Conrad again.

Room Tip: High Floor is good and views toward the Marina Mandarin
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  • Stayed: June 2013, traveled on business
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Thank kazaboo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CC_Sing, General Manager at Conrad Centennial Singapore, responded to this reviewResponded June 23, 2013

Dear PJandK,

Thank you for choosing to stay with Conrad Centennial Singapore during Broadcast Asia 2013. Your loyalty as a Hilton HHonors Diamond member is truly appreciated and it was our pleasure to be of service to you.

My team and I are heartened that your positive experience has made us your hotel of choice. All of us are dedicated to delivering the outstanding Conrad hospitality experience to all our guests and I am happy to read that the service you received from my team demonstrated this well. We also thank you for your compliments on the breakfast offerings at Oscar’s and our Executive Lounge.

I have shared your comments regarding Golden Peony with the team. Whilst it is good to know that the service was commendable, we are sorry that the food quality did not meet with your expectations. Golden Peony has long been known for its innovative Cantonese cuisine prepared by its talented team of chefs. We are keen to continue upholding and refining the high standards that made our restaurant among the top dining experiences in Singapore and your feedback certainly encourages us to do so.

Once again, thank you for staying with us, we look forward to once again welcoming you back when you return to Singapore in the near future.

Yours sincerely,
Heinrich Grafe
General Manager

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Reviewed June 17, 2013

This place is the bomb!!!! The service is second to none and the staff are the most helpful in Singapore. The beds here are the most comfortable of almost any in a 5 star resort I have stayed in and I have stayed in a few. The food here is sensational and breakfast when you are a Hilton platinum member is amazing and right by the pool. The pool is sensational and the service here is great, cocktails and food by the pool are amazing and the pool is so relaxing.
The rooms here are fantastic and modern with all the amenities you could possible want. I love staying at this hotel and will be back everything I am in Singapore!!!

  • Stayed: May 2013, traveled with family
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Thank Angelpepper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CC_Sing, General Manager at Conrad Centennial Singapore, responded to this reviewResponded June 19, 2013

Dear Angelpepper,

Thank you for your generous compliments of Conrad Centennial Singapore. We truly value your loyalty as a Hilton HHonors Diamond member and for letting us know how much you enjoyed your stay with us. The pleasure is ours to learn that you enjoyed our breakfast offerings, hotel facilities and the guestroom amenities. It is an honour to be your preferred hotel in Singapore and we look forward to welcoming you and your family back on all your future stays with us.

Yours sincerely,
Heinrich Grafe
General Manager

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Reviewed June 17, 2013

Spent a night here while transiting for our honeymoon. Despite the short stay and that I paid with points, the hotel staff went to great lengths for our special occassion. At checkin we were escorted to our room by the front desk clerk and provided with late check out. A few minutes after settling in, someone stopped by to provide souvenir bride and groom teddy bears with Conrad Singapore emblazoned on them. Shortly after that the door bell rang with someone holding a chocolate mousse cake. Thinking we hadn't ordered anything, I realized it was with compliments of the hotel! The cake was fantastic as well.

The room itself was spacious and modern and the bathroom very clean and luxurious; although the modern look of the room didn't exactly match the lavish feel of the bathroom, I quite enjoyed it. Small touches like chocolates in the room, to bath salts and a rubber ducky were also nice touches.

The room keys are RFID instead of magnetic strip key cards, so you don't have to worry about making second trips to the front desk from worn key cards. The TV is connected to a hub, so its easy to input your own connections, including hdmi and VGA. The AC unit is thermostat control, but unfortunately there wasn't an on/off/auto switch making the room a little dry and cold since the AC is always on.

The location is great for exploring Singapore. Marina Bay is a 10 min walk away, the Promenade Metro Stop is around the corner from the hotel, and a taxi ride to Orchard Road is cheap and quick.

After having spent the previous three nights at the Shangri La in KL we were impressed that the service at the Conrad was better.

  • Stayed: April 2013, traveled as a couple
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1  Thank fia000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CC_Sing, General Manager at Conrad Centennial Singapore, responded to this reviewResponded June 19, 2013

Dear fia000,

Thank you for choosing to spend a night with Conrad Centennial Singapore. I am very pleased to learn that your brief stay with us was memorable! It was our pleasure to celebrate your special occasion with you and ensure your comfort while you were with us.

It is good to know that you enjoyed our guest room down to the little touches, including the electronic connection hub, bath salts, chocolates and our signature rubber ducky. We also appreciate your feedback on our convenient location and your compliments to the team for their service.

Thank you for staying with us and we hope to welcome you back on your next trip to Singapore.

Yours sincerely,
Heinrich Grafe
General Manager

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Additional Information about Conrad Centennial Singapore

Address: 2 Temasek Blvd, Singapore 038982, Singapore
Phone Number:
Location: Singapore > Singapore > Marina Bay
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Family Hotel in Singapore
#7 Romantic Hotel in Singapore
#9 Spa Hotel in Singapore
#10 Business Hotel in Singapore
#21 Luxury Hotel in Singapore
Price Range: $199 - $448 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Conrad Centennial Singapore 5*
Number of rooms: 507
Official Description (provided by the hotel):
At the award-winning Conrad Centennial Singapore, we redefine sense and style. Rest in brand new guest rooms exuding contemporary luxury with Asian accents, accommodating the needs of the modern traveler. Stay in the heart of Marina Bay, where business, fashion, art and entertainment blend into a dynamic playground. Just a short distance from six shopping malls with over 1,000 shops and 400 restaurants; world-class attractions such as Gardens by the Bay, the Singapore Flyer, The National Gallery Singapore and museums, we offer you discreet luxury at one of the world's top destinations. Never just stay. Stay inspired. Our hotel is a 2017 TripAdvisor Travellers’ Choice and Top 25 Hotels Singapore awards recipient. ... more   less 
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Also Known As:
Conrad Centennial Singapore Hotel Singapore
Conrad Singapore
Singapore Conrad

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