We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excelent location and views, but with some notes” 4 of 5 stars
Review of Carlton Hotel Singapore

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Carlton Hotel Singapore
Ranked #58 of 305 Hotels in Singapore
Certificate of Excellence
Maputo, Mozambique
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Excelent location and views, but with some notes”
4 of 5 stars Reviewed October 8, 2013

Carlton Hotel is located close to many attractions, tourist meeting points and is convenient for business meetings. We were lucky to be in the new wing - so no compaints about the room. Bathroom with a see through glass wall into the room is an interesting concept. Room was spaciouse and comfortable with a brilliant view to the city. Food in the restaurant was also good, but not spectacular.
Stuff was helpfull, but again not impressive.
The surprising point was internet - for a hotel of this class and price range the free wi-fi was only availale in the loby.
Over all, i would recomend it and likely stay there again.

Room Tip: choose the new wing and higher floors
See more room tips
  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank VALiko_mozUA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

3,174 reviews from our community

Traveler rating
    985
    1,461
    492
    158
    78
See reviews for
540
1,025
239
845
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (692)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Manila, Philippines
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed October 8, 2013

Carlton hotel has good points like the location, comfortable bed and nice lobby. But rooms are average and not impressive. Carpets are worn out and have stains. Their housekeeping personnel did not clean our rooms well especially the bathroom. Wifi is not free. Overall an average hotel. You can try other hotels which has better rooms, service and location.

  • Stayed July 2013
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank PoshTraveller15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed October 7, 2013

Average business hotel. Good location with fairly generic rooms (in the 'executive wing'). Breakfast buffet has a good selection, but quality was average. On the plus side the hotel is in a fantastically central location, and has good gym facilities located in the newest wing. Also worth noting the new wing is the only one with WiFi - older rooms (executive wing and standard wing) only have an ethernet connection.

  • Stayed October 2013, traveled on business
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank ExtendedTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 7, 2013

Stayed 3 nights, had an executive king room, lovely room and stunning bathroom, loved the rainforest shower. Breakfast experience in Cafe Mosaic was very noisy probably because of the tiled floor bouncing the sound around. A better option is to have breakfast in the Tuxedo Patisserie which is smaller, quieter and more enjoyable. The hotel location is ideal and the staff were friendly and helpful. I would stay again but would not take breakfast in the cafe.

Room Tip: Pay a bit more and go for the executive rooms in the premier wing, well worth the extra.
See more room tips
  • Stayed October 2013, traveled solo
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Eleanor H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed October 6, 2013

This is a well located well priced hotel. Appears to be well run and maintained but could do with a freshen up as the rooms are a bit dated and a wee bit shabby. But would recommend based on location and convenience. Housekeeping staff charming. Note also that there are coin operated washing machine and dryer in the hotel - $8 a load. This is not in the hotel compendium!

Room Tip: There are a number of types of rooms with newer rooms in a separate tower. We stayed in 'executi...
See more room tips
  • Stayed October 2013, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Streaka_2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
50 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed October 6, 2013

Stayed 2 nights in the old wing. Room was quite big but feels dated, particularly the bathroom (cracked bathtub, plastic shower curtain). We were on 7th floor overlooking the pool - could have been worse I suppose. Can't fault the service at all - efficient and the concierge staff particularly were helpful and friendly. Wifi only in the lobby (which has plenty of nice seating) was a bit of a disappointment considering how much you pay for a room. We arrived after a 13hr flight at 7am only to be told there were no rooms to check in to until 2pm. We hadnt slept on the flight so it was pretty crap. They did let us have a shower on the 4th floor where there is a changing room/shower - but you have to go to the pool on the 5th to get a towel first (would have been helpful if they had mentioned this...) The shower didnt run hot (and the one in the room it was near impossible to get a good temp that was neither boiling or freezing). We left our bags and went to a nearby mall where there was AC and tried not to fall asleep. Went back at midday and room was ready.
Breakfast the next day - we went at a little past ten and the buffet was just about to close so we ordered a cooked breakfast. The bacon was nearly black and hard - we suspect they just took it off the buffet they had just cleared, the poached egg tasted like vinegar. At $30 a plate it was certainly nothing to write home about.
The plus was that the room, although nothing flash, was very quiet and we slept without interruption. The hotel has a good location and seemed central to everything. We were keeping odd hours so it was nice to be somewhere big and busy where the bar is open till 1am, there are taxis outside the door all the time and you can get room service if you want it etc.
Not sure we got a 5 star experience out of it though. It doesnt surprise me that the reviews are so varied.

Room Tip: Ask for a room in the new wing
See more room tips
  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Sweetpknits
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
82 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed October 5, 2013

Stayed for 3D2N . Feel a warm welcome from the attentive staff . Stayed at the premier wings . The room is very spacious , comfortable and clean . The complimentary WIFI connection very fast and it is very important for a business traveller like me . The breakfast was great too . The location of the hotel near to Raffles Hotel and Raffles City shopping mall .... and just walking distant to Bugis street and Marina Bay . The beautiful night view of Marina Sands , Singapore Flyer and Garden by the bay can clearly see from my room ... really awesome !!

Room Tip: Ask for high floor at premier wings .. the city view very nice especially at night
See more room tips
  • Stayed October 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank wazaruha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Singapore hotels
Fairmont Singapore
#10 of 305 in Singapore
4.5 of 5 stars 4,843 reviews
Show Prices
Show Prices
Show Prices
The Quays
Park Regis Singapore
Park Regis Singapore
#43 of 305 in Singapore
4.0 of 5 stars 2,463 reviews
Show Prices
Show Prices
Show Prices

Been to Carlton Hotel Singapore? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Carlton Hotel Singapore

Property: Carlton Hotel Singapore
Address: 76 Bras Basah Rd, Singapore 189558, Singapore
Phone Number:
Location: Singapore > Singapore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#56 Luxury Hotel in Singapore
#58 Romantic Hotel in Singapore
#61 Business Hotel in Singapore
#66 Family Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Carlton Hotel Singapore 4.5*
Number of rooms: 940
Reservation Options:
TripAdvisor is proud to partner with Agoda, Hotels.com, Booking.com, HotelTravel.com, Hotwire, Orbitz, Odigeo, Travelocity, Expedia and Priceline so you can book your Carlton Hotel Singapore reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Singapore Carlton Hotel
Carlton Hotel Singapore

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing