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“Improvement needed” 2 of 5 bubbles
Review of Village Hotel Albert Court by Far East Hospitality

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Village Hotel Albert Court by Far East Hospitality
Ranked #68 of 308 Hotels in Singapore
Certificate of Excellence
Zurich, Switzerland
Level Contributor
38 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Improvement needed”
2 of 5 bubbles Reviewed January 18, 2014

The hotel mixed up our reservation and gave us a room we didn't book. In the morning we were met by a cockroach in the bathtub. Breakfast was a horrible experience: The service person asking us for our room number before we were admitted to enter the breakfast room was not very welcoming. The fruit tasted very strongly of fresh onions and was obviously cut with the same equipment - very bad kitchen practice!

  • Stayed December 2013, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank CandMBe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vernon L, Manager at Village Hotel Albert Court by Far East Hospitality, responded to this review, January 19, 2014
Dear CandMBe,

We thank you for sharing about your stay at Village Hotel Albert Court and we hope that you had enjoyed your stay.

We apologize for your experience in our bathroom as well as our restaurant. We have regular pest control checks and our hotel ungoes regular preventive measures. Following your feedback, our pest control company has done a thorough check and cleared us of pests. We had also shared your feedback with our team at our restaurant and they will definitely work to improve the experience of our guest.

We thank you for choosing to stay with us and we look forward to welcoming you back to our Village at Albert Court soon.

Yours sincerely,
Vernon Lee
Hotel Manager
Village Hotel Albert Court
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,091 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (387)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Albury, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed January 18, 2014

Stayed at the Village Hotel (Albert Court) in January 2014. The motel was in a great location within easy walking distance to many locations. Little India (5 mins) Markets (5 mins) and Orchard road (20 mins) were very accessible.

The motel was very well appointed and the service was great…nothing was ever to much trouble for the staff who were always helpful and friendly.

Id definitely stay again if I go back to Singapore

  • Stayed January 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank GreatMotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vernon L, Manager at Village Hotel Albert Court by Far East Hospitality, responded to this review, January 19, 2014
Dear GreatMotel,

We thank you for sharing about your stay at Village Hotel Albert Court and we are glad that you had enjoyed your stay with us.

We are delighted that you had enjoyed our location and our service. We strive to be relevant to our guest needs and take pride in providing great service to our guest.

We thank you for choosing to stay with us and we look forward to welcoming you back to our Village at Albert Court soon.

Yours sincerely,
Vernon Lee
Hotel Manager
Village Hotel Albert Court
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed January 17, 2014

We stayed at Village Hotel (for anyone confused like I was, this is the "franchise name") Albert Court (and this is the specific location name) over the 2013-2014 New Year for a few days.

Pros:
- Across the road from Little India MRT, and decently close to HarbourFront for taxis
- Beautiful entrance, really nice ambience around the hotel
- Quiet, comfortable and clean rooms (the courtyard can get loud though)
- Free WIFI
- Hotel staff can help you book a taxi for a small fee (S$3-ish)
- Staff are generally friendly, helpful and speak decent English

Cons:
- Most taxi drivers didn't know where the hotel was (apparently Albert Street is extremely short)
- Narrow bathtub (no space to squat)
- Toilet didn't always flush properly
- In our room, if the curtains were closed, then the door couldn't be opened. So someone coming in later inevitably woke up people already sleeping inside, even if they had a room key.

We didn't eat at or around the hotel, so can't comment on that. Overall, great stay. Would come here again, and would recommend it.

Room Tip: Rooms directly across from front desk are quiet and have a nice ambience. (Doors can't open if c...
See more room tips
  • Stayed January 2014, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank imacitizenoftheworld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vernon L, Manager at Village Hotel Albert Court by Far East Hospitality, responded to this review, January 19, 2014
Dear imacitizenoftheworld,

We thank you for sharing about your stay at Village Hotel Albert Court and we are glad that you had enjoyed your stay with us.

We apologize that our toilet did not flush properly during your stay and the design of our curtain affected the normal operation of the door. We have checked all the flushing system in our rooms in our Club wing and they are working fine now. We will also work with our design team to improve the design of our curtains to facilitate the effective operation of our doors.

We thank you for choosing to stay with us and we look forward to welcoming you back to our Village at Albert Court soon.

Yours sincerely,
Vernon Lee
Hotel Manager
Village Hotel Albert Court
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pune, India
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed January 16, 2014

Now this review is more directed towards Indians frequenting Singapore or persons who are going there for the first time. The place is very close to Little India with lots of Indian food options available very close by. The hotel itself is a very cozy place (considering that hotels in Singapore are more like matchboxes because of the space constraints) and you will find everything inside the room that you can expect from a good 4 star property, including an iron. The breakfast spread is also very very good and you should not have any problems whatsoever.

Travel from and to this place is also very convenient because of a variety of transport options including the MRT. Add to this a very fast and speedy check in and you know you are in good hands. All in all, a wonderful experience.

  • Stayed January 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ParagSadaphal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vernon L, Manager at Village Hotel Albert Court by Far East Hospitality, responded to this review, January 19, 2014
Dear ParagSadaphal,

We thank you for sharing about your stay at Village Hotel Albert Court and we are glad that you had enjoyed your stay with us.

We are glad that you enjoyed our room and our breakfast. We are in the midst of renovating all our superior and deluxe rooms and we hope you will like our new look on your next stay with us.

We thank you for choosing to stay with us and we look forward to welcoming you soon.

Yours sincerely,
Vernon Lee
Hotel Manager
Village Hotel Albert Court
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuwait City, Kuwait
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed January 16, 2014

This hotel is right next to Little India market.but the Metro is 5 mins walk:)This hotel has wonderful location and breakfast is yummy.The rooms in the hotel are kinda small and yes no bell boys so kindly be ready to carry your luggage to your hotel room and to carry it back to check out on your own!If you ask for room service be prepared for no smile and no greetings staff at your door!

Room Tip: As for rooms on higher level for better view.
See more room tips
  • Stayed January 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Fionadsilva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vernon L, Manager at Village Hotel Albert Court by Far East Hospitality, responded to this review, January 16, 2014
Dear Fionadsilva,

We thank you for sharing about your stay at Village Hotel Albert Court and we are glad that you had enjoyed your stay with us.

We apologize that our bell man was not available to assist you when you needed help. However all our associates would gladly assist if you give us a call at our front desk. We also apologize that your experience with our room service did not meet your expectation. We have shared your feedback with our room service team and we will continue to improve and monitor our performance.

We thank you for choosing to stay with us and we look forward to welcoming you back to our Village at Albert Court soon.

Yours sincerely,
Vernon Lee
Hotel Manager
Village Hotel Albert Court
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Camberley, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed January 14, 2014

This was our third trip to Singapore, and by far the best hotel we have found. We will plan on staying longer next time. It is well situated for all the fun and smells of Little India, the staff were helpful and our room smart and large and with everything we needed. Breakfast was excellent. There is even a microbrewery in the courtyard!

  • Stayed January 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Doc2r_Jane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vernon L, Manager at Village Hotel Albert Court by Far East Hospitality, responded to this review, January 15, 2014
Dear Doc2r_Jane,

We thank you for sharing about your stay at Village Hotel Albert Court and we are glad that you had enjoyed your stay with us.

We are delighted that you had a great experience staying with us as it is our primary objective to create wonderful memories for our guest.

We thank you for choosing to stay with us and we look forward to welcoming you back to our Village at Albert Court soon.

Yours sincerely,
Vernon Lee
Hotel Manager
Village Hotel Albert Court
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bellevue, Washington, USA
Level Contributor
189 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 bubbles Reviewed January 14, 2014

When we checked in the gave us a free upgrade to one of the clubhouse rooms just across the courtyard. It may have been quieter and did not require waiting for the elevator but was a dark room because it looked into an interior courtyard (nicely planted) rather Han outdoors. The special breakfast available ther was extremely limited and we didn't partake in the free evening drink. The main breakfast buffet, however, was fantastic with western, Asian and Indian dishes, prepared to order eggs/owlets, and loads of fresh fruit. Location was perfect for us,near metro stops, but we just walked most of the time. Metro was very easy to use.

Room Tip: Take the club room if you want quiet seclusion with a lovely garden entrance.
See more room tips
  • Stayed April 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jeanne J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vernon L, Manager at Village Hotel Albert Court by Far East Hospitality, responded to this review, January 14, 2014
Dear Jeanne J,

We thank you for sharing about your stay at Village Hotel Albert Court and we are glad that you had enjoyed your stay with us.

We apologize that you did not enjoy one of our Club rooms facing our inner courtyard. We do have Club rooms that face the outer courtyard and have a view of our bars and restaurants. We would be glad to assign you one of these rooms on your next stay with us.

As for the Club breakfast, we had planned for continental breakfast in a private lounge for the guest who have no time for a buffet. However, our Club guest who prefers a full buffet are also welcome to enjoy their breakfast at our main breakfast restaurant.

We thank you for choosing to stay with us and we look forward to welcoming you back to our Village at Albert Court soon.

Yours sincerely,
Vernon Lee
Hotel Manager
Village Hotel Albert Court
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Village Hotel Albert Court by Far East Hospitality

Property: Village Hotel Albert Court by Far East Hospitality
Address: 180 Albert Street Village Hotel Albert Court, Singapore 189971, Singapore (Formerly Albert Court Village Hotel)
Location: Singapore > Singapore
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#43 Business Hotel in Singapore
#44 Romantic Hotel in Singapore
#45 Family Hotel in Singapore
#62 Luxury Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Village Hotel Albert Court by Far East Hospitality 4*
Number of rooms: 210
Official Description (provided by the hotel):
Village Hotel Albert Court is a landmark of Albert Street restored from pre-war shop houses. The Paranakan-styled hotel has enhanced the historical shop houses with modern luxury to endowed guests to enjoy convenience while indulging in its rich cultural guestrooms. This popular hotel lies along the famous street for food and beverage before the 1980s, Albert Street. It was named the Gourmand Street of Singapore in Cantonese. The many celebrated restaurants still exist around the hotel today. The well located hotel is located in the heart of Singapore and is easily accessible to the Business District and Shopping District, which offers convenience to both the business and leisure travellers. From April 2014, experience the newly refurbished rooms designed with the necessities and comfort in mind for both business and leisure travellers as well. ... more   less 
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Also Known As:
Albert Court Hotel Singapore
Village Hotel Albert Court By Far East Hospitality Singapore

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