We found this hotel ideally situated to the MRT, buses, shopping, eateries. The rooms were clean, but cold... even after setting the aircon on 35 degrees it was warmer outside at 28degrees. We had no milk for our tea and coffee making facilities and after 2 days it appeared in the fridge. WiFi was chargable if you wanted it in your room but was free in the lobby. We had to ask for an extra towel as we were only given 1, and then I had to bring the room attendent in and show him as his english was VERY limited. We found that the level of English was poor for a 5 star hotel and at times had difficulty in expressing our requirements, the staff were pleasant, but not warm and friendly, like we were used to having in our other travels through Asia. We only dined at the noodle bar which was delicious and very authentic. Would we stay here again.....well no, not because of the hotel, but the overall stay in Singapore. Not what we expected....too commercialised and materialistic.
- Official Description (provided by the hotel):
- Style meets substance in the heart of Orchard Road - Singapore's premier shopping and entertainment district. Our award-winning city hotel offers 656 rooms and suites. Trendy and handy design elements exist in every room, crafted to suit your every need. It is the ideal escape for work, rest, and play. ... more less
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- Also Known As:
- Singapore Orchard Hotel
- Orchard Hotel Singapore