We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Not all that great”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Village Hotel Bugis by Far East Hospitality
Ranked #83 of 306 Hotels in Singapore
Certificate of Excellence
Townsville, Australia
Level Contributor
109 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
“Not all that great”
3 of 5 bubbles Reviewed December 25, 2013

The hotel has recently been renovated. Unfortunately the finishes and fixtures are of very poor quality. I twice had to call reception to have the TV fixed as the ariel would not work, they then moved me to another room only to b kept awake by a running toilet!

Whist the price was OK, it was nothing to write home about!! I also paid an additional $50 for access to the Club Facilities, which was a waist of time!

Room Tip: Make sure you get a really good deal, as the hotel is ordinary at best!
See more room tips
  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jeffrey F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yan Leng K, General Manager at Village Hotel Bugis by Far East Hospitality, responded to this review, December 26, 2013
Dear Jeffrey F,

Thank you for taking your valuable time to write this review to provide us with constructive feedback. We sincerely apologised for the inconveniences you encountered during your stay with us. We would like to assure you that this is not our usual standards. We hope you would give us another chance to host you on your next visit to Singapore.

Thank you for choosing to stay with us. We will ensure your next stay will be a better one.

Stay Village. And discover.

Yours sincerely,
Yan Leng
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

2,974 reviews from our community

Traveler rating
    906
    1,245
    558
    165
    100
See reviews for
941
726
186
638
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (503)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Vietnamese first
  • Any
English first
Zurich, Switzerland
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed December 24, 2013

Upon check in, The slim Indian lady wearing black jacket & Malay guy name called syed was very rude & gave me a room with small window with no wifi access! When I came back at night requested for a room change I met with this Indian guy called Mark, the way he talk was unprofessional & rude. In the end I have to remain in the same room. However, next day I was encountered with a very friendly lady name called Khine and she offered me to do a room change anyway it was too late to do change since I'm checking out next day morning. I would never return to this hotel and management should really look into it. I'm really disappointed with the room & service!

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Vvvvvvvick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yan Leng K, General Manager at Village Hotel Bugis by Far East Hospitality, responded to this review, December 26, 2013
Dear Vvvvvvvick,

Thank you for taking your valuable time to write this review to provide us with feedback.

We are sorry that we are unable to meet your expectations and we would like to assure you that this is not our usual standards. We are confident that we can definitely do better than this. However, we recognise that we fail in this instant. We will review internally and make improvements to it.

Thank you for choosing to stay with us. We hope you would give us another chance to show you what we can do.

Stay Village. And discover.

Yours sincerely,
Yan Leng
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
1 review
3 of 5 bubbles Reviewed December 24, 2013

I booked this through a mystery deal with Wotif and was disappointed...usually they are good value for money but not this one!
When I arrived at this hotel for one night I had just spent 4 nights at the Oasia which I thought was wonderful. Check in was very friendly and helpful but when I got to my room I was very disappointed. Whilst the room size was very generous and I had a wonderful kingsize bed the room was very stark and had no ambience. The room appeared to be redecorated in a cheap and incomplete fashion with cheap laminex woodwork which seemed old, no pictures on the wall and no colour apart from a small rug on the floor, the paintwork in the extremely small bathroom a bit shabby. I was on the 7th floor.
I was also disappointed in the breakfast compared to the Oasia...it was very ordinary.
The location was fine as a close walk to Bugis Junction shops, the Singapore Art Museum and Raffles Hotel. could pretty much walk to a wide range if locations and the MRTwas very close.

  • Stayed December 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jo M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yan Leng K, General Manager at Village Hotel Bugis by Far East Hospitality, responded to this review, December 26, 2013
Dear Jo M,

Thank you for taking your valuable time to write this review to proivde feedback to us.

As Oasia Hotel and Village Hotel position ourselves at different level and we target different customers. For customers who prefer "comfort without excess", we are the right hotel. As you can see through other reviews, we provide value for money and only provide things that are important to customers. You do not have to fork out extra for things that you do not need.

In addition, we provide a very good location to our guests, which can be attest by all our guests. This is further improved by the recently opened Downtown Line MRT (Subway or Metro). This means we will have 2 lines other than the original East-West Line.

Thank you for chosing to stay with us.

Stay Village. And discover.

Yours sincerely,
Yan Leng
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
Level Contributor
94 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
1 of 5 bubbles Reviewed December 23, 2013 via mobile

We could hear the chanting when we checked in before 10pm. Then woken up at 4am. When we checked out and requested to leave out luggage with the bell service for a week, we were flatly rejected. I've never had problems leaving luggage in other hotels. Despite the convenience of this hotel, I will never come back to it again!

Stayed December 2013, traveled as a couple
Helpful?
1 Thank clobbes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yan Leng K, General Manager at Village Hotel Bugis by Far East Hospitality, responded to this review, December 27, 2013
Dear clobbes,

Thank you for taking your valuable time to write this review to provide us with valuable feedback.

We are sorry to hear that we are unable to meet your expectations on your recent stay. Our rooms are all fitted with double glazed windows and we have never had any issues with the prayers. In addition, the Singapore government has also restrcted the prayers to before 8:30pm.

As for storage of luggage, we would appeciate if you can advise us the staff who have rejected as it differs from our policy of allowing guest to do so.

Thank you for choosing to stay with us.

Stay Village. And discover.

Yours sincerely,
Yan Leng
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed December 23, 2013 via mobile

A good choice for staycation.A stone's throw to shopping malls,Bugis village and fast food!A good location!Shopping heaven is the Arab Street!Variety and friendly salesperson.Hotel staff are polite.King size bed is very spacious.Definitely recommended.Dont have to worry about food!Easily find and a great plc to stay with family.Didnt go to the pool though.

Stayed December 2013
Helpful?
1 Thank 3happypills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yan Leng K, General Manager at Village Hotel Bugis by Far East Hospitality, responded to this review, December 26, 2013
Dear 3happypills,

Thank you for taking your valuable time to write this review to compliment Village Hotel Bugis and our staff. We are glad to hear that you have enjoyed your stay with us.

Our location is well liked by many of our guests and reason why many frequent guests stay with us. Village Hotels is about the buzz and interesting things to see and do in our precinct. Our guests are spoilt for choice in terms of attractions, food and shopping. Other than this, our location is convenient for transport in getting to anywhere in Singapore as you have correctly pointed out.

Thank you for choosing to stay with us. We look forward to your next stay with us.

Stay Village. And discover.

Yours sincerely,
Yan Leng
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Surabaya, Indonesia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed December 22, 2013

Clean room,late check out available,wifi also provided,near MRT and the location nearby shopping mall,transportation to ever where in singapore is so convenience. Near by to changi airport and if we want to go to johore bahru of malaysia,there is an opposite side has a bus terminal to johore bahru.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Yohnny2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yan Leng K, General Manager at Village Hotel Bugis by Far East Hospitality, responded to this review, December 22, 2013
Dear Yohnny2013,

Thank you for taking your valuable time to write this review to compliment Village Hotel Bugis and our staff. We are glad to hear that you have enjoyed your stay with us.

We aim to do right in everything that we provide, both products and services. However, we also do not promote luxury, we believed in providing "comfort without excess". This will result in value for money for all our guests. These items are spacious rooms, wonderful hospitality, high speed complimentary wifi, good breakfast and clean room. It is heartening to see guests like yourself seeing our value.

Thank you for choosing to stay with us. We look forward to your next stay with us.

Stay Village. And discover.

Yours sincerely,
Yan Leng
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed December 22, 2013

I booked the room for 3 people. Initially I thought it was the old landmark village hotel, a really rundown property, that was many years ago. However, when I browsed the website looking for a suitable hotel for my elderly parents, I encountered this hotel has been under fareast hospitality that also managing oasia hotel (I stayed in this hotel and happy with it). I looked through the room, it was different and looked better. So I decided to book this hotel for its location (near to Malay food and murtabak singapura of course). Besides, the wifi was free!. Well I would say, it was a good experience. The room was upgraded but the bathroom floor was still the same I guess. Overall, I'm happy with this hotel and will come back and stay here.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cupidrin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yan Leng K, General Manager at Village Hotel Bugis by Far East Hospitality, responded to this review, December 22, 2013
Dear Cupidrin,

Thank you for taking your valuable time to write this review to compliment Village Hotel Bugis. We are glad to hear that you have enjoyed your stay with us.

We have certainly improved the hotel over the last one year and we will be making more improvements to ensure an excellent stay experience for our guests.

Thank you for choosing to stay with us. We look forward to your next stay with us.

Stay Village. And discover.

Yours sincerely,
Yan Leng
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Singapore hotels
Joo Chiat
Village Hotel Katong by Far East Hospitality
Furama City Centre
#69 of 306 in Singapore
4.0 of 5 bubbles 2,539 reviews
Show Prices
Show Prices
Show Prices
Ibis Singapore on Bencoolen
#60 of 306 in Singapore
4.0 of 5 bubbles 6,263 reviews
Furama RiverFront
#113 of 306 in Singapore
4.0 of 5 bubbles 2,168 reviews
Show Prices
Show Prices
Show Prices

Been to Village Hotel Bugis by Far East Hospitality? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Village Hotel Bugis by Far East Hospitality

Property: Village Hotel Bugis by Far East Hospitality
Address: 390 Victoria Street, Singapore 188061, Singapore (Formerly Landmark Village Hotel )
Location: Singapore > Singapore > Kampong Glam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#32 Family Hotel in Singapore
#35 Business Hotel in Singapore
#54 Romantic Hotel in Singapore
#75 Luxury Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Village Hotel Bugis by Far East Hospitality 4*
Number of rooms: 393
Official Description (provided by the hotel):
Located in the Arab Street and Kampong Glam enclave, and a mere stone’s throw away from Bugis Village and Little India, Village Hotel Bugis is at the crossroads of Singapore’s Arab, Peranakan and Indian enclaves.These multicultural and multinational influences are seen in the Indian, Chinese and international cuisines at the hotel’s three dining options.Guests can explore the side streets of Kampong Glam, Bugis Village and Haji Lane, which have small boutique outlets stocked with fashion labels otherwise not found in the Singapore malls. They can also indulge in a shopping spree at the Bugis Junction and Bugis+ shopping centres. The Bugis MRT station, which is just a 5-minute walk away, connects guests to the Orchard shopping belt or the Central Business Districts of City Hall or Raffles City.Besides its location, Village Hotel Bugis' key selling point is its spacious rooms, which start from 32sqm for its entry level Superior Room to up to a generous 64sqm for its Executive Club Suite. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Agoda, Expedia, Orbitz, DerbySoft Ltd Shanghai HQ Supplier Direct, Hotwire, Travelocity, Cancelon, TripOnline SA, Priceline, Evoline ltd and HotelQuickly so you can book your Village Hotel Bugis by Far East Hospitality reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Golden Landmark Far East Hotel
Golden Landmark Hotel Singapore
Village Hotel Bugis By Far East Hospitality Singapore

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing