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“Great experience”

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Village Hotel Bugis by Far East Hospitality
Ranked #89 of 317 Hotels in Singapore
Reviewed September 11, 2013

I had the opportunity to stay in this hotel thrice; first when it was titled Golden Landmark and later when it was Landmark village. I have happy memories of all 3 visits. Yes, the hotel is huge and naturally, there will be too many guests at any given time. But the rooms are very well appointed and the location is great. I had the good fortune to stay in the 15th floor and the view was fantastic, especially at night. The location, at Bugis, is very convinient, with the MRT just a hop away and Little India at a walkable distance. The harbour view, the swimming pool and the hotel in general very good. Would have preferred a larger reception lounge, but then they have made the best out of the space available.

Room Tip: Choose the higher floor room with great views.
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  • Stayed: October 2012, traveled as a couple
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Thank Prashanth J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yan Leng K, General Manager at Village Hotel Bugis by Far East Hospitality, responded to this reviewResponded September 12, 2013

Dear Prashanth Jana,

Thank you for taking your valuable time to write this review to compliment Village Hotel Bugis and our staff. We are glad to hear that you have enjoyed your stay with us.

Hospitality is one of our hallmark at Village Hotels. Our staff are trained and inculcated with the personalised service culture to ensure all our guests are well looked after. We take note of your compliments to Sara. We will pass on your compliments to him to spur him to continue with such great services.

Thank you for choosing to stay with us. We look forward to your next stay with us.

Stay Village. And discover.

Yours sincerely,
Yan Leng

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,807 - 2,813 of 3,729 reviews

Reviewed September 8, 2013

I was a little skeptical about staying at this hotel because of the negative reviews. When we got to Singapore it was a little bit difficult to find since the hotel's entrance is not on Victoria St. but actually Arab st. but after that mishap it was all smooth sailing. We got there REALLY early, check in was 2:00pm and we got there 9:00am, Sara (I think that was her name) let us check in really early. I was nervous that they would give us really tiny beds but they gave us 1 king bed and a double bed. There were 3 of us so that was perfect. The hotel was equipped with everything you would need. Like bathrobes, toothbrush, shower caps, shampoo and conditioner. I have stayed in a lot of hotels and those are not always available. At minimum shampoo, conditioner and soap.

Also we requested for additional water bottles some nights because we would forget to buy it and the hotel would give it to us with.

One time we requested for a screw driver because my sister's tripod screws was loose. We were ready to leave so we cancelled borrowing the screw driver, when we got back the tripod was fixed! EXCELLENT SERVICE. I have never had service in a hotel as good as this place!

  • Stayed: September 2013, traveled with family
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1  Thank CMWar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yan Leng K, General Manager at Village Hotel Bugis by Far East Hospitality, responded to this reviewResponded September 9, 2013

Dear CMWar,

Thank you for taking your valuable time to write this review to compliment Village Hotel Bugis and our staff. We are glad to hear that you have enjoyed your stay with us.

Hospitality is one of our hallmark at Village Hotels. Our staff are trained and inculcated with the personalised service culture to ensure all our guests are well looked after. We take note of your compliments to Sara. We will pass on your compliments to him to spur him to continue with such great services.

In our industry, it is the small details that make a stay great. We took no chance to ensure the smaller details are well looked after to ensure an excellent stay for all our guests. This includes the amenities and finding the opportunity to serve our guests.

Thank you for choosing to stay with us. We look forward to your next stay with us.

Stay Village. And discover.

Yours sincerely,
Yan Leng

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 8, 2013

Very accommodating with early check in (8am) and late check out (6pm), to fit in with our flights. Central location is very convenient and we would certainly stay again. Very good value for the money!

  • Stayed: September 2013, traveled with friends
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Review collected in partnership with StayFarEast.com
Thank Alexandra J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yan Leng K, General Manager at Village Hotel Bugis by Far East Hospitality, responded to this reviewResponded September 9, 2013

Dear Alexandra J,

Thank you for taking your valuable time to write this review to compliment Village Hotel Bugis and our staff. We are glad to hear that you have enjoyed your stay with us.

Our location is well liked by many of our guests and reason why many frequent guests stay with us. Village Hotels is about the buzz and interesting things to see and do in our precinct. Our guests are spoilt for choice in terms of attractions, food and shopping. Other than this, our location is convenient for transport in getting to anywhere in Singapore as you have correctly pointed out.

Hospitality is one of our hallmark at Village Hotels. Our staff are trained and inculcated with the personalised service culture to ensure all our guests are well looked after.

Thank you for choosing to stay with us. We look forward to your next stay with us.

Stay Village. And discover.

Yours sincerely,
Yan Leng

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 7, 2013 via mobile

Me & my husband choose to stay at this hotel due to the location which is only a walking distance from Bugis market. The hotel itself are okay, but not superb...everybody are friendly and very helpful from doorman upto reception...the only thing that we don't like is the smells. We are staying in non smoking floor but everything smells like something burning. They need to fix the air circulations.

  • Stayed: September 2013
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Thank JRotikan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yan Leng K, General Manager at Village Hotel Bugis by Far East Hospitality, responded to this reviewResponded September 9, 2013

Dear JRotikan,

Thank you for taking your valuable time to write this review to compliment Village Hotel Bugis and our staff. We are glad to hear that you have enjoyed your stay with us.

Our location is well liked by many of our guests and reason why many frequent guests stay with us. Village Hotels is about the buzz and interesting things to see and do in our precinct. Our guests are spoilt for choice in terms of attractions, food and shopping. Other than this, our location is convenient for transport in getting to anywhere in Singapore as you have correctly pointed out.

We also take note of your feedback on the smell in the corridor. We will review and make improvements to it.

Thank you for choosing to stay with us. We look forward to your next stay with us.

Stay Village. And discover.

Yours sincerely,
Yan Leng

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 6, 2013

We were travelling with my Mum who had to have dialysis 3 times at the hospital acsoss the road and all the staff were just so obliging Nasir went out of his way to help and asked how Mum was every time he saw us. Khine was so welcoming when we arrived and was genuinely interested in our holiday and made some really good suggestions for places to go that would be suitable for Mum. The rooms were a little old but they were clean and restocked with everything each day and very large compared to some I have stayed in. Some people may enjoy the shower over the bathtub but we found it a little difficult . We ate at the restaurant quite often and even though the menu was a bit limited the service was exceptional, especially Penny, so warm and friendly and went out of her way to make sure we had everything we needed and she would take the time to stop and chat which was a nice relief after the hustle and bustle of the day, especially when you are a layed back Aussie not used to the fast pace of Singapore. We enjoyed our stay and would definitely come back again. A big thank you to all, and hope to see you again soon.

Room Tip: Look on all the different web sites and compare value for money, there're lots of good deals so...
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  • Stayed: September 2013, traveled with family
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Thank Christine G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yan Leng K, General Manager at Village Hotel Bugis by Far East Hospitality, responded to this reviewResponded September 9, 2013

Dear Christine G,

Thank you for taking your valuable time to write this review to compliment Village Hotel Bugis and our staff. We are glad to hear that you have enjoyed your stay with us.

Hospitality is one of our hallmark at Village Hotels. Our staff are trained and inculcated with the personalised service culture to ensure all our guests are well looked after. We take note of your compliments to Nasir and Penny. We will pass on your compliments to them to spur them to continue with such great services.

We also take note of your feedback on the room, on the bathtub and the age of the room. You have stayed at our non-renovated Superior Rooms. We are glad to advise that we have recently completed the renovation of our Club and Deluxe Rooms. We have received great feedback from our guests on the new rooms. We hope you will try them on your next visit.

Thank you for choosing to stay with us. We look forward to your next stay with us.

Stay Village. And discover.

Yours sincerely,
Yan Leng

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 5, 2013

Its located near to MRT and Bus stand. You may get all the Indian stuff in Little India which is very near to this hotel (Walking distance). Shopping places like city hall and clarke quay are also near by. Nice and cooperative hotel staff. Rooms are clean and good. And Services are also good including nice Indian dishes in the menu.

  • Stayed: August 2013, traveled on business
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Thank Gemini05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yan Leng K, General Manager at Village Hotel Bugis by Far East Hospitality, responded to this reviewResponded September 9, 2013

Dear Gemini05,

Thank you for taking your valuable time to write this review to compliment Village Hotel Bugis and our staff. We are glad to hear that you have enjoyed your stay with us.

Our location is well liked by many of our guests and reason why many frequent guests stay with us. Village Hotels is about the buzz and interesting things to see and do in our precinct. Our guests are spoilt for choice in terms of attractions, food and shopping. Other than this, our location is convenient for transport in getting to anywhere in Singapore as you have correctly pointed out.

Thank you for choosing to stay with us. We look forward to your next stay with us.

Stay Village. And discover.

Yours sincerely,
Yan Leng

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 5, 2013

Hotel is nice, got free upgrade by Ms Khine to suite room. Thank you so much. Well the old room feel old but clean (not as brand new design like Oasia, but Oasia is small !!).

So i could say this is great Hotel to stay, esp with such person exist : Ms Khine, wonderful and friendly front office staff, Ms Puspha. Overall great service from front office and again the suite large and clean. Keep up the clean. Its better a bit of old design but clean rather than new design with very2 small room :)

also maybe you could train some of the house keeping an english conversation, i have to repeat with sign language somtime. but they are friendly :)

  • Stayed: September 2013, traveled with family
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Thank dannytux
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yan Leng K, General Manager at Village Hotel Bugis by Far East Hospitality, responded to this reviewResponded September 9, 2013

Dear dannytux,

Thank you for taking your valuable time to write this review to compliment Village Hotel Bugis and our staff. We are glad to hear that you have enjoyed your stay with us.

Hospitality is one of our hallmark at Village Hotels. Our staff are trained and inculcated with the personalised service culture to ensure all our guests are well looked after. We take note of your compliments to Khine and Pushpa. We will pass on your compliments to them to spur them to continue with such great services.

Our rooms are well known to be very spacious as compared to the hotels generally in Singapore. It ranges from 28 sqm to 32 sqm (301sqft to 344 sqft). This luxurious space provides convenience to all our frequent guests and most appreciate the extra space.

Thank you for choosing to stay with us. We look forward to your next stay with us.

Stay Village. And discover.

Yours sincerely,
Yan Leng

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Village Hotel Bugis by Far East Hospitality

Address: 390 Victoria Street, Singapore 188061, Singapore (Formerly Landmark Village Hotel )
Location: Singapore > Singapore > Kampong Glam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#28 Family Hotel in Singapore
#35 Business Hotel in Singapore
#53 Romantic Hotel in Singapore
#81 Luxury Hotel in Singapore
Price Range: $104 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Village Hotel Bugis by Far East Hospitality 4*
Number of rooms: 393
Official Description (provided by the hotel):
Located in the Arab Street and Kampong Glam enclave, and a mere stone’s throw away from Bugis Village and Little India, Village Hotel Bugis is at the crossroads of Singapore’s Arab, Peranakan and Indian enclaves.These multicultural and multinational influences are seen in the Indian, Chinese and international cuisines at the hotel’s three dining options.Guests can explore the side streets of Kampong Glam, Bugis Village and Haji Lane, which have small boutique outlets stocked with fashion labels otherwise not found in the Singapore malls. They can also indulge in a shopping spree at the Bugis Junction and Bugis+ shopping centres. The Bugis MRT station, which is just a 5-minute walk away, connects guests to the Orchard shopping belt or the Central Business Districts of City Hall or Raffles City.Besides its location, Village Hotel Bugis' key selling point is its spacious rooms, which start from 32sqm for its entry level Superior Room to up to a generous 64sqm for its Executive Club Suite. ... more   less 
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Also Known As:
Golden Landmark Far East Hotel
Golden Landmark Hotel Singapore
Village Hotel Bugis By Far East Hospitality Singapore

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