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Village Hotel Bugis by Far East Hospitality
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Reviews (3,874)
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3,004 - 3,009 of 3,874 reviews
Reviewed June 18, 2013

Visited in June 2013 with wife and three teenage kids.
Pros: Next to Arab Street so plenty of Halal restaurants; central location to all sightseeing locations; Efficient and polite staff, no probs with check in; comfortable large rooms - my wife loved the pillows, fast lifts (we were on 19th floor)
Cons: None really - breakfast was fine if a little limited in selection of fruits and juices. A problem that was a little irritating was that our bathroom sink ran slow and the water was HOT in the shower and we had to let the taps run for a few mins before the cold water tap ran cold...
On balance would recommend this hotel

Room Tip: 19th Floor had good views
  • Stayed: June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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2  Thank AJ5_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yan Leng K, General Manager at Village Hotel Bugis by Far East Hospitality, responded to this reviewResponded June 20, 2013

Dear ganrekha,

Thank you for taking your valuable time to write this review to compliment Village Hotel Bugis and our staff. We are glad to hear that you have enjoyed your stay with us.

We have spend effort to enhance our products to improve the stay experience. This includes minor details like pillows and duvets. We are glad that guests such as yourself are able to observe this. This encourages us to continue to look for continual improvements.

Thank you for choosing to stay with us. We look forward to your next stay with us.

Stay Village. And discover.

Yours sincerely,
Yan Leng

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 16, 2013

Warm welcome given by Mr Velan Ramsamy , special thanks to him for taking efforts at our service .Really fantastic location with very romantic atmosphere around. Enjoyed MRT as hotel is just 2 min walk from Bugis MRT. Great view from room . All staff very good at service also helpful.Will like to come again if get a chance.

  • Stayed: June 2013, traveled with family
    • Value
    • Location
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Thank nanditad62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yan Leng K, General Manager at Village Hotel Bugis by Far East Hospitality, responded to this reviewResponded June 25, 2013

Dear nanditad62,

Thank you for taking your valuable time to write this review to compliment Village Hotel Bugis and our staff. We are glad to hear that you have enjoyed your stay with us.

Hospitality is one of the key attributes that we have identified to focus on. As such, we have spend our resources in ensuring our staff are well trained to serve our guests. We will pass on your compliment to Velan to spur him to continue to provide such great services.

Thank you for choosing to stay with us. We look forward to your next stay with us.

Stay Village. And discover.

Yours sincerely,
Yan Leng

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 13, 2013

we had a pleasant stay at your hotel. the location was very convinient and accessible to anywhere we want to go. the staff were very friendly and helpful. i just like to note that the towels werent change everyday. my niece have to asked for new towels because they werent change for two days. but overall, it was a nice experience staying at landmark village.

  • Stayed: June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with StayFarEast.com
Thank Margie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yan Leng K, General Manager at Village Hotel Bugis by Far East Hospitality, responded to this reviewResponded June 16, 2013

Dear Margie R,

Thank you for taking your valuable time to write this review to compliment Village Hotel Bugis and our staff. We are glad to hear that you have enjoyed your stay with us.

Hospitality is one of the key attributes that we have identified to focus on. As such, we have spend our resources in ensuring our staff are well trained to serve our guests.

We are sorry to hear that the towels were not changed. We would like to advise that as we have introduced an environment friendly scheme of not changing towels if the guest does not request by putting the towels in the bathtub. We apologise if you have miss our sign in the restroom. We will remind our Housekeeping department to review this.

Thank you for choosing to stay with us. We look forward to your next stay with us.

Stay Village. And discover.

Yours sincerely,
Yan Leng

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 13, 2013

Stayed 5 nights and found hotel comfortable, staff very helpful and friendly, rooms clean and breakfast more than adequate. Hotel is well positioned for travel by MRT or bus, and walking distance to the Arab quarter. You can get 133 bus from nearby right to the door of the Marina Bay Sands ($1.10 fare, have the correct money for the driver. Hotel gave us change). Ask for refurbished room as these are superior. We had late check out at 4pm with our travel deal which made the last day easy.
Special thanks to Ben and Yuku on the front desk, and Kumar and the "egg lady chef" at breakfast.

Room Tip: Ask for a refurbished room - much nicer decor and bathroom.
  • Stayed: June 2013, traveled as a couple
    • Value
    • Location
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Thank Rodney M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yan Leng K, General Manager at Village Hotel Bugis by Far East Hospitality, responded to this reviewResponded June 14, 2013

Dear Rodney M,

Thank you for taking your valuable time to write this review to compliment Village Hotel Bugis and our staff. We are glad to hear that you have enjoyed your stay with us.

Our excellent location is well liked by many of our guests. Bugis MRT (Subway or Metro) station is just 2 minutes away from our hotel. Public transport is readily available at our hotel. This offers our guests many options, be it business or leisure.

We also take note of your compliments to Ben, Yuki, Kumar and Qing Mei. We will pass on your compliments to spur them to continue with such great services.

Thank you for choosing to stay with us. We look forward to your next stay with us.

Stay Village. And discover.

Yours sincerely,
Yan Leng

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 13, 2013

Landmark village is located in Arab street. Little India also is very close to this hotel. Both restaurants in this hotel are very clean and serve good food. Room are not that big but clean and comfortable. Bathrooms are small and congested. Make sure that you will be given an extra bed for your child in a room where you can accommodate the bed without sacrificing the moving space in the room. The bed side that they keep in between two beds in the double room is a permanent fixture and in such rooms extra cot will be a nuisance. We finally gave up the idea of this extra bed and went for a queen size bed. If you are travelling with grown up children you may not be able to adjust without an extra bed.

Room Tip: There are corner rooms with small windows. Avoid such rooms.
  • Stayed: May 2013, traveled with family
    • Value
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Thank ganrekha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yan Leng K, General Manager at Village Hotel Bugis by Far East Hospitality, responded to this reviewResponded June 20, 2013

Dear ganrekha,

Thank you for taking your valuable time to write this review to compliment Village Hotel Bugis and our staff. We are glad to hear that you have enjoyed your stay with us.

We are sorry to hear about your experience with the extra bed. Our standard room is about 32sqm (344sqft). It is sufficient to accomodate the extra bed, but will certainly compromise a little of the walking space. We would encourage our guests who are looking at bigger space to book for our Family Room.

Thank you for choosing to stay with us. We look forward to your next stay with us.

Stay Village. And discover.

Yours sincerely,
Yan Leng

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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