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Holiday Inn Singapore Atrium
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Reviews (2,720)
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Reviewed November 14, 2012

Holiday Inn Atrium should receive better reviews. Their service is great - check in is quick and efficient, concierge was very helpful when we asked for directions and porters are ready to help with the luggage.

I was also pleasantly surprised with the room. It looked somewhat new - like the rooms have just been refurbished. The duvet and pillows were very comfortable. Slight problem in the toilet though - the toilet paper wasn't of good quality and there are times when the water closet wouldn't flush properly.

Other good things going for it are the impressive atrium (as expected going by the name of the hotel), convenient location and their delicious char kway teow noodles.

  • Stayed: November 2012, traveled as a couple
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Thank Thea V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 13, 2012

very accommodating to the business traveler with clean big rooms, friendly efficient staff, good selection for breakfast with quiet atmosphere. location is a bit off-center but not too far from shopping options

  • Stayed: August 2012, traveled on business
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Thank H2K12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 13, 2012

The Holiday Inn Atrium in Singpore is a little outside the city core and the Orchard Road shopping area, althugh they do have a free shuttle bus available. Perhaps that is why it is one of the better hotel values in Singapore, which is typically an expensive city for hotel accommodation.
The hotel is quite grand, with an impressive lobby, good facilties and large rooms. I had no Internet problems, unlike some other reviewers.
Major hotels in Singapore are usually very nice, but also very expensive. The Atrium is an useful compomise - good accommodations at a lower than usual price for Singapore. (A Singaporean who dropped ne off at the hotel was amazed at the proce and thought he might suggest it to visiting clients in the future.)

  • Stayed: October 2012, traveled on business
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1  Thank T0mmyBahama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 10, 2012

I am glad I made the right choice as far as hotel stay in Singapore is concerned. It was a bit expensive if you compare to Indian hotels in Rupee terms, but considering nothing decent was available in Singapore during my visit, this turned out to be a good experience. A bigger room would have made it outstanding

Room Tip: Ask for a room facing Ganges Ave or Outram Road
  • Stayed: October 2012, traveled with family
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Thank jupiter325
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded November 27, 2012

Dear jupiter325,

Thank you for sharing your positive review in the TripAdvisor entitled "Excellent hotel, at a fair price".

Your comments will be shared with our entire staff, as reinforcement to continue their efforts in making the Holiday Inn Singapore Atrium a leader in service excellence.

We hope to welcome you back for a greater experience.

Kind regards,
Linda P. Executive Office

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 10, 2012

I found the hotel fine with a very good location. The rooms are large and well equiped. however, after 1 day , i could find the network is not fast at all, the floor at the restaurant is not flat. the carpet is now old. A few details that makes the difference !
On the good points: welcoming, quick and easy check-in , the pool and the fitness center.
late check out is easier at Holiday Inn.

  • Stayed: November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank vincenlam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda P, Executive Office at Holiday Inn Singapore Atrium, responded to this reviewResponded November 27, 2012

Dear vincenlam,

Thank you for sharing your review in the TripAdvisor and your positive comments on our large and well equipped rooms, welcoming, quick and easy check-in.......

Your feedback is important to us. You may rest assured that remedial actions are in place for areas of improvement including internet connection and progressive maintenance of our property.

We look forward to your return in the near future.

Kind regards,

Linda P - Executive Office

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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