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Reviewed September 18, 2011

Holiday Inn Atrium, Singapore (Aug 29-Sept 05, 2011)

Holiday Inn Atrium, located in a very nice, quiet neighborhood deserves a 4-star billing, with its comfortable, spacious rooms, luxury styled comfortable lobby, which has a nice bar and inviting lounge area; great amenities such as complimentary business center,  free wifi in lobby, gym and pool; friendly and helpful staff; convenient bus stops leading to subway stations and local major attractions.  

Yes, out of this hotel, it is quite easy to get around to major attractions by bus, taxi, or on foot.  The bus-stops are conveniently located across the street. It takes only about S$1 to get to the famous Ion Orchard/Wheelock Mall, which is a major Subway station, too.  Many other attractions such as Chinatown, Marina Bay (Sands Casino Hotel; Esplanada) can be easily accessed by Bus/Subway, or Taxi (~S$8-12 to almost anywhere in town, including various fees beyond the meter; S$22-25 to airport, depending on time of the day). The hotel also provides convenient FREE shuttle (an air conditioned bus) service to/from some major shoppin malls/subway stations.

By the way, the charming Chinatown is only 1.5miles pleasant walk away from the hotel. Less than 1mi from the hotel is the modern "Great World City Mall" with numerous small restaurants, including McDonalds and Starbucks, KFC, as well as a large, neat, clean food court, a grocery store, bakery, and many shops. In the food court, one can witness live cooking class in session through large glass panels of the kitchen....

By the way, it is definitely worthwhile to be a Priority Club Member. As HI Priority Member, we got upgraded to a delux room, which is spacious, well appointed with nice furniture, and an excellent view of the city. Other amenities include free daily newspaper in room; free instant coffee/tea bags and apples in room; free access to business center for members; free apples; 2 for 1 drinks at the bar... Do ask for member upgrade! My wife and I really enjoyed our 7 nights stay in this hotel and highly recommend it.  

Note:
Please be aware, however, that at certain time of the year, most hotels in Singapore may charge a resort fee per day. So, prior to booking any hotel, and at hotel check-in, make sure this is clearly understood to avoid any possible surprises at checkout.

Peterskis 09/17/11
Las Vegas
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Date of stay: August 2011
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Thank Peterskis3
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed September 16, 2011

Just stayed here for 3 nights in Singapore. Bit amazed that previous reviewer had issues with room.

Found it to be a great hotel, with great stuff. The rooms were clean, modern as expected with any Holiday Inn.

The only point worth noting is that it's not as centrally located as other accomm. But that's overcome my the free bus available in the mornings.

As other's have mentioned lovely stuff, help make Holiday Inn Atrium a great stay.

Date of stay: September 2011
  • Trip type: Traveled with family
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2  Thank ourmaizcay
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed September 16, 2011

You know that old building smell? Well, this place has it. The service was good, the rooms were nice and clean, just kindof old.

The location is pretty poor, there isn't much within easy walking distance. I walked to the MRT one morning, but it really is a bit far.
I also walked to Great World City mall, which was also a bit far.

I used their restaurant for breakfast, which was a very nice buffet with pretty much anything you can think of.

Date of stay: July 2011
  • Trip type: Traveled on business
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Thank WliaputsSbsp
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed September 13, 2011

My wife and I stayed at the Holiday Inn Atrium for 2 nights while in transit in Singapore. The hotel is not very close to public transportation and is out of the way of most of the main shopping/business areas. The rooms were extremely outdated and bare. The lobby, while large, lacked any sitting area/furniture. The only positive aspect was the customer service-- the staff was quite helpful. Beyond that, we frankly expected more from a Holiday Inn, especially given the fact that Holiday Inn has updated most of their hotels in the US in recent years.

Date of stay: April 2011
  • Trip type: Traveled as a couple
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Thank globaltravelbuff
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Tracylim, Marketing Communications Department at Holiday Inn Singapore Atrium, an IHG hotel, responded to this reviewResponded September 21, 2011

Dear Globaltravelbuff

It was a pleasure to have you as our guest on your recent visit to Singapore. Thank you for your positive comments about our staff helpfulness. We regret to learn that we failed to meet your expectations. Your experience is certainly not indicative of our normal high standards of service we pride ourselves on. To better understand your experience, please email us your contact details to hiatrium@hiatrium.com. In doing so, we also hope to clarify any shortfalls to your satisfaction. We remain committed to creating a memorable experience for you and hope for another opportunity to be of service to you in the near future.


Regards
Tracy Lim
Marketing Communications
Holiday Inn Atrium Singapore

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 13, 2011

I was staying at this hotel from the 31 Aug 2011 through the 3rd Sep 2011 and thoroughly enjoyed the experience.
We had an east facing room, and it was very nice and spacious. The bathroom tub could be considered a little outdated, but the amazing deal we got to this place offset that.
I was really impressed by the staff at this hotel. I have been to many hotels where some of the staff are very welcoming and courteous, but at this hotel all the staff treat you amazingly well.
The concierge was extremely helpful and the hotel also provides a free shuttle service to Orchard St. which is an excellent shopping destination (or a nice place to find a variety of meals if you aren't interested in the breakfast or other meals at the hotel).
I tried the breakfast at the hotel and it was very nice. Tip: they give you $10 off breakfast ($20 instead of $30 per person) if you choose to select a breakfast option during check in. So if you intend on having breakfast here and haven't gotten a breakfast package, then get one at check in.
We ordered in room service quite a few times during our stay and were quite impressed with the food.
If I don't have an extravagant amount like $400 to spend on a room per night, I will definitely go back to this hotel!

Date of stay: September 2011
  • Trip type: Traveled as a couple
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1  Thank travebuff_m
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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