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“So close to all the good stuff”
Review of 30 Bencoolen

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30 Bencoolen
Ranked #204 of 319 Hotels in Singapore
Reviewed June 22, 2014

We stayed 4 days and 3 nights here. The location is perfect, so close to Orchard road yet at a fairly quiet part of the city. Accommodation included free breakfast which was really good. Maybe it's a cultural thing, but the staff isn't as courteous as the Filipinos (I'm not biased, being a Filipino and all. It's just an observation.). Overall the stay was satisfactory and I wouldn't mind staying here again if I go back to Singapore.

  • Stayed: July 2013, traveled with family
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Thank chumadle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BHSingapore, General Manager at 30 Bencoolen, responded to this reviewResponded June 30, 2014

Thank you for choosing Bayview Hotel Singapore as your preferred choice. We are delighted to learn that you enjoyed the convenient location of the hotel. are happy with our location and good breakfast.

The Management is constantly looking into areas of improvements in the best of our efforts. Assuring you of our best attention and service at all times. Our upgrading programme is in the pipeline in line with the MRT completion.

We look forward to welcoming you back to Bayview Hotel Singapore.

Kind Regards,
Francis Tan
General Manager
Bayview Hotel Singapore

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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252 - 258 of 725 reviews

Reviewed June 20, 2014

Stayed in Bayview for 4 days; enjoyed the stay. Spacious room, courteous staff, nice breakfast, good locality.. got a good deal by booking online too. Also has self service laundry, iron box and ironing table, decent view.. Only negative is property is bit old..

Liked it more as another place we stayed in the same locality was too congested.. and without many advantages bayview has.

A Sunday worship service happening in second floor was a bonus.

  • Stayed: May 2014, traveled on business
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2  Thank abygm1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BHSingapore, General Manager at 30 Bencoolen, responded to this reviewResponded June 30, 2014

It was a pleasure to have you as our guest on your recent visit to Singapore. We thank you for taking the time to share your feedback in TripAdvisor.

It is such a delight to learn that you have found our staff courteous and the breakfast nice. We are also delighted to learn that you happy with our spacious room and good locality. Your positive review is certainly encouraging for us to move forward towards achieving service excellence!

On behalf of the Management and Staff of Bayview Hotel Singapore, we thank you once again for your patronage and look forward to your continuous support.

Kind Regards,
Francis Tan
General Manager
Bayview Hotel Singapore

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 18, 2014

My husband and I stayed in this hotel in May 2014 on our way home to Australia from Europe. We wanted a quiet hotel so we could catch up on some sleep and also be close to transport. We were very close to Bras Basah train station which we used to get around the various tourist spots. There was a local eatery where we had most of our meals apart from breakfast which we had at the hotel and was good. Unfortunately the hotel has been barricaded behind timber walls as the new Bencoolen Metro Station is being built. It has been going on for a few years and will be finished around 2017. However we were not deterred by this and there was no noise. The rooms were clean and roomy and the service was good.

  • Stayed: May 2014, traveled as a couple
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1  Thank Robyn048
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BHSingapore, General Manager at 30 Bencoolen, responded to this reviewResponded June 30, 2014

Thank you for taking the time to write about your recent visit.

While only on a short stay, we were glad to see that our team provided you with impecable service and that you enjoyed the convenient location of the hotel despite the MRT construction. Upon the station’s completion in 2017, it will enhance rail connectivity between the eastern corridors, the Central Business District and developments in the Marina Bay area.

The team at Bayview Hotel Singapore looks forward to having another pleasure of welcoming you back for another memorable hotel experience with us in the near future!

Kind Regards,
Francis Tan
General Manager
Bayview Hotel Singapore

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Reviewed June 10, 2014

Good value stayed June 2014 with family and friends group of nine with 5 rooms for a week. Close to MRT and eateries breakfast decent and suited all from 10 year old to 60 year old member of our party. Beds hard but by 3rd night we had adapted, air cond so good requested extra blanket. Pool nice if not deep and relaxing after long day. MRT being built on street in front but we were not aware of it from our rooms. Would stay here again

Room Tip: Away from front high up
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  • Stayed: June 2014, traveled with friends
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1  Thank Optimus2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BHSingapore, General Manager at 30 Bencoolen, responded to this reviewResponded June 12, 2014

Thank you for choosing Bayview Hotel Singapore for your holiday in Singapore and we appreciate your sharing the experience with us here on TripAdvisor. We will be sure to take your valuable feedback on board to seek for improvement whenever possible.

The Management is constantly looking into areas of improvements in the best of our efforts. Assuring you of our best attention and service at all times.

We hope to welcome you back in the not too distant future.

Kind Regards,
Francis Tan
General Manager
Bayview Hotel Singapore

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 9, 2014

Stayed here for 1 night last 26-27 May, 2014. The Staff is very courteous and polite. We we're given a high floor room (10th floor). Room is very spacious with a separate living room from the big bedroom with 2 toilets. We have also a two 32" LCD Tv and a separate work desk - one for the bedroom and one for the living room. It has a glass wall. We can hear the construction outside if we go near the glass. Not safe for the kids to lean over. Basic toiletries such as shampoo, soap and toothbrush is provided in the room.

They serve free buffet breakfast (but I didn't try - so I cannot comment on it). Wifi connection is also good (free).

The only negative with this Hotel is the aircon. Probably, because the room is too big. Eventhough, it has 2 aircons, it is still hot. We didn't complain anymore because we will be checking out next day.

As for the location, Hotel is located in Bencoleen - there is a 24/7 Kopitiam and 7-11 and my favorite Irish Pub is around the corner. It is just in the heart of everything - Museums, Shopping Malls, Tourist Attractions, etc. Just only a few bus stops away and you are there. However, getting a cab is not easy. But at least they have a drop off point unlike the Strand Hotel (check my review in Strand Hotel if you want to know more). If you know how to use the Public Transportation, getting around is easy. There is a nearby MRT Stations and a bus stop. The only thing that you need to take note is that --- this Hotel is infront of a huge construction site for the future Bencoleen MRT Station that will be finish in 2017.

Amenities:
Swimming Pool - is small but usable. Nobody's using it and it is on top of the Hotel building (rooftop).
Gym - is also small but it seems functional. Nobody's using it as well.
You can only go inside, if you have the access card. It is only for Hotel Guests.

Overall, we are happy with our stay. If we needed a place to stay again in Singapore. We will definitely choose this Hotel again. Hopefully, the management can fix the aircon problem and they won't increase their price. :P This Hotel is truly a gem in Singapore!

Room Tip: Request for a high floor room to avoid the construction noise.
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  • Stayed: May 2014, traveled with friends
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1  Thank iTextSpeak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BHSingapore, General Manager at 30 Bencoolen, responded to this reviewResponded June 12, 2014

Thank you very much for taking time to review your experience at Bayview Hotel Singapore. We are most delighted to learn that our staff were courteous and polite and that you found our room spacious and also liked the hotel’s location.

The Management is constantly looking into areas of improvements in the best of our efforts. Assuring you of our best attention and service at all times.

We look forward to welcoming you back to Bayview Hotel Singapore.

Kind Regards,
Francis Tan
General Manager
Bayview Hotel Singapore

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 30, 2014

Had 8 night stay during April 2014 hotel very convenient for transport trains and buses, walking distance to raffles hotel and raffles city. Staff were efficient and courteous and went about their business Buffet breakfast also good. We expected more noise due to the MRT works and was pleasantly surprised that it was no where near as bad as we expected.. It's a pity it detracts from the hotel. Room was adequate only down side we faced a plain block wall. Facilities were clean beds comfy and overall it met our needs . For those wanting a little more than a basic budget priced hotel we can recomend this hotel.

call it

Room Tip: None to offer
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  • Stayed: April 2014, traveled as a couple
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2  Thank Barbara M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BHSingapore, General Manager at 30 Bencoolen, responded to this reviewResponded June 4, 2014

Thank you very much for taking time to review your experience at Bayview Hotel Singapore. We are most delighted to learn that you are happy with the location and hotel’s surrounding despite some disruption causing inconvenience from the MRT construction. We appreciate your comments on our efficient and courteous staff and good breakfast. We are also that our services and facilities met your needs.

The Management is constantly looking into areas of improvements in the best of our efforts. Assuring you of our best attention and service at all times.

We look forward to welcoming you back to Bayview Hotel Singapore.

Kind Regards,
Francis Tan
General Manager
Bayview Hotel Singapore

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 29, 2014

The hotel's location is very good. It is a very short walk to the train station (Bras Basah) and is nearby a food court that's open 24 hrs and 7-11. There is construction in front of the hotel so the taxi had a bit of a difficulty finding the hotel but once you get there it is easy to get around. Rooms are ok with clean sheets. The breakfast is good but be sure to come around 830 in the morning as it gets too crowded. Wifi is free but it didn't work most of the time when we were there. Noise is tolerable and I had a good sleep. Water pressure in the shower is fine. All in all the hotel is good.

Room Tip: Ask for a quite room when checking in.
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  • Stayed: February 2014, traveled with friends
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1  Thank _sma08_
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BHSingapore, General Manager at 30 Bencoolen, responded to this reviewResponded June 4, 2014

It’s been our honour to have you as our guest. We are grateful for your taking the time to share your constructive feedback with us here on TripAdvisor. We are delighted to learn that you are happy with the hotel’s location and you surely have enjoyed your stay with Bayview.

The Management is constantly looking into areas of improvements in the best of our efforts. Assuring you of our best attention and service at all times. Our upgrading programme is in the pipeline in line with the MRT completion.

We look forward to welcoming you back to Bayview Hotel Singapore

Kind Regards,
Francis Tan
General Manager
Bayview Hotel Singapore

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about 30 Bencoolen

Address: 30 Bencoolen Street Bayview Inn, Singapore 189621, Singapore (Formerly Bayview Hotel Singapore)
Phone Number:
Location: Singapore > Singapore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #204 of 319 Hotels in Singapore
Price Range: $98 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — 30 Bencoolen 3.5*
Number of rooms: 131
Official Description (provided by the hotel):
Bayview Hotel Singapore shall be closed for major renovation from 25 Sep 2016 till mid July 2017. Contemporary Fifteen-story Hotel located 4 km from train station & 22 km from airport. ... more   less 
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Also Known As:
City Bayview Hotel Singapore
Bayview Hotel Singapore
Singapore City Bayview Hotel
City Bayview Singapore
Bayview Singapore
30 Bencoolen Singapore

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