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“Jaded,needing upgrade”
Review of Amara Singapore

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Amara Singapore
Ranked #79 of 312 Hotels in Singapore
Certificate of Excellence
Singapore, Singapore
Level 6 Contributor
103 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“Jaded,needing upgrade”
Reviewed May 17, 2013 via mobile

I stayed with my partner in this hotel.I must say the lobby is quite well maintained.But the fixtures at the corridor and in room furnitures are not.
Opened the mini bar cabinet and the door was off its hinges.The wood panelling have scratches and look old.Service at restaurant I must say is under expectation.Tables are not quickly cleaned.i asked for cutleries which never came and i had to take from other table.the lady at egg station was not really hospitable,no greetings.location is ok,within 5min walk to mrt station.other than that nothing is exciting in the vicinity.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank scorpiotale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Managemt-Amara-Sing, Manager at Amara Singapore, responded to this review, June 11, 2013
Dear scorpiotale,

Thank you for your comments and thank you for choosing Amara Singapore as your preferred choice of accommodation.

Your feedback is important to us as it helps us improve and monitor our service standards for the comfort of our guests. We will look into the areas that you have mentioned and work towards improving it.

We hope to welcome you back at Amara Singapore!

Yours sincerely,
The Management
Amara Singapore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (317)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Singapore, Singapore
Level 5 Contributor
81 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed May 16, 2013

Booked a room for my director flying in just for a day, or rather less than 12 hours. He was supposed to settle some bank issues thus I booked a room at Amara as it was closeby to the banking headquarters and given that he will arrived at 2am, we wanted him to have more rest so he can go to the bank straight the next day.

Prior to check-in, we wanted to call up the hotel to ensure that a room can be prepared and confirmed as he will be checking in pretty late, made more than 5 calls but no response from anyone, all departments seem un-contactable.

The check in was normal and nothing to shout about. Next day, our director complained of the following:

1) Dirty room, hair strands found on bedsheets of the bed
2) Drinking cups were stained with black dots even though they were scrubbed.
3) Shaving razors were USED and with someone else's hair found on the blades AND it was made to look like a new check in room amenity.

Nothing else to comment more, JUST avoid, you'll be better off staying in cheaper hotels. For the kind of service, you should be able to expect the kind of service quality and mentality from this hotel.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank kiingderek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Indonesia
Level 3 Contributor
14 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 10, 2013

It is my first time stay at Amara hotel. only take less than 10 minutes to check-in. I love the club room and the hotel staffs were friendly and helpful. very clean and comfortable room.

the hotel location next to restaurants, mart and cafes. I think it was a small shopping center just next door.

the location can be reached approximately 20-30 minutes to or from changi airport. 10 minutes to orchard road. 5 miniutes to 1 fullerton.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AirunaAiruna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Managemt-Amara-Sing, Manager at Amara Singapore, responded to this review, June 11, 2013
Dear AirunaAiruna,

We are glad to hear that you have enjoyed your stay with us! Thank you for choosing Amara Singapore as your preferred choice of accommodation.

It was a privilege to have you as our guest and we hope to welcome you back again soon!

Yours sincerely,
The Management
Amara Singapore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur
Level 3 Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed May 9, 2013

I stayed there on a business trip during Feb 2013.

The hotel is at a good location and a short walk away from many offices in the CBD. It is also a well-known landmark among locals so even if you get lost on your way back (as I have), anyone on the street can easily point you in the right direction.

The room is spacious and well lit. The bed is soft and provides a good night's sleep. Air conditioning is adequate as well. The staff were also very helpful and efficient especially in processing my check-in and check-out as I was in a rush on both occasions. The breakfast provided was very good as well.

In summary, I would recommend to stay here on a business trip.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lookenneth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Managemt-Amara-Sing, Manager at Amara Singapore, responded to this review, June 11, 2013
Dear lookenneth,

Thanks for your feedback and we are glad to hear that you have enjoyed your stay with us.

Your comments are important to us as it helps improve and maintain our service standards, to ensure the comfort and well being of our guests.

We look forward to serve you again on your next visit!

Yours sincerely,
The Management
Amara Singapore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 5 Contributor
50 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed May 7, 2013 via mobile

My family of three (that is with my adult son) stayed in a suite (two double rooms with connecting door) for 4 nights in April 2013. The room with king size bed was big and spacious, whereas the other room with two single beds was smaller. The rooms were clean and basic amenities were provided. The check-in and check-out were smooth and efficient, staff were friendly.

We did not try the breakfast in the hotel as there are hawker centres nearby (10 minutes walk), and the Tanjong Pagar MRT is just 5 minutes walk away. Therefore, you can reach most part of the city easily. The shopping mall next door has been upgraded and re-opened around November 2012. There are convenience and fashion stores, a food court, a supermarket and a few restaurants, cafe, in it.

Overall, we have a pleasant stay in this hotel.

Stayed April 2013, traveled with family
Helpful?
Thank DavieOng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Managemt-Amara-Sing, Manager at Amara Singapore, responded to this review, June 10, 2013
Dear DavieOng,

Thank you for your kind comments and we are glad to hear that you have enjoyed your stay with us.

It was good to hear that you have managed to enjoy the facilities within and surrounding the Hotel.

We hope to have the opportunity to welcome you back again.

Yours sincerely,
The Management
Amara Singapore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
singapore
Level 6 Contributor
79 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed May 2, 2013

Found mixed reviews for this hotel especially on bad service but fortunately I had all positive experience.

Check in was smooth, was straight away given a room & had free upgrade to a room with free internet. It was also a corner room which i believe is more spacious than a normal one. Room was clean and homey. Bed was comfortable. Our floor had an ice dispenser located just outside the lift. Quite surprising that there's a lot of space once you step out of the lift going to the rooms. In fact there's a sofa there.

The lobby was quite elegant. I noticed there's one staff assisting. He led me where to Q for check in. Saw him approaching other guests to offer his assistance. Impressive.

Location is convenient. Just beside is a small shopping mall with grocery. Right across you can find local food. Its a few mins walk to the mrt.

Pool area was relaxing & wasnt crowded. Breakfast was so-so.

Will definitely go back.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MrsKYRig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Managemt-Amara-Sing, Manager at Amara Singapore, responded to this review, June 10, 2013
Dear chopeta,

Thank you for your valuable feedback and we are glad to hear that you have enjoyed your stay with us.

We are thrilled to hear that you have enjoyed the facilities within and surrounding the Hotel.

It was a privilege to have you as our guest, and we hope to welcome you back soon.

Yours sincerely,
The Management
Amara Singapore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level 3 Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed April 30, 2013

I stayed here with some friends. One of the friends booked the hotel. The room appears nice but the beds are small. The bathroom is large but the hair dryer started smoking and over heated. The first time we called for service they were great and brought us extra wine glasses and ice, but when we called for a DVD player they asked us to call another department who then asked us to call another department and in the end they told us that there were no DVD players for us to watch a movie.

Finally the main reason the stay was so poor was because we all ended up with bed bug bites. I was completely shocked and disgusted.

  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kristel T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Managemt-Amara-Sing, Manager at Amara Singapore, responded to this review, June 10, 2013
Dear Kristel T,

Thank you for your feedback and we are disappointed to hear that your stay with us has not been satisfactory.

Your comments are important to us as it helps us monitor and improve on our service standards. We will definitely work on the areas that you have mentioned.

We hope to have the opportunity to serve you again.

Yours sincerely,
The Management
Amara Singapore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Amara Singapore

Property: Amara Singapore
Address: 165 Tanjong Pagar Road, Singapore 088539, Singapore
Phone Number:
Location: Singapore > Singapore
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#29 Spa Hotel in Singapore
#48 Business Hotel in Singapore
#61 Romantic Hotel in Singapore
#72 Luxury Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Amara Singapore 4*
Number of rooms: 392
Official Description (provided by the hotel):
Amara Singapore is conveniently located within a few minutes' walk to Tanjong Pagar MRT station, in the heart of Central Business District. This business hotel is a short stroll to the quaint historical Chinatown and just minutes away from Singapore's new integrated resorts at Marina Bay and Sentosa Island. Singapore's famed Orchard Road shopping district is easily accessible within 10 minutes. The hotel's 392 rooms are designed in a minimalist concept complemented by facilities to pamper both business and leisure guests. Our column-free Grand Ballroom with a 500 auditorium seating capacity as well as four function rooms can be customized for events of all scales, from banquets and corporate events to meetings and exhibitions. ... more   less 
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Also Known As:
Singapore Amara Hotel
Amara Hotel Singapore
Amara Singapore

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