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“good hotel, convenient location”

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Royal Plaza on Scotts
Ranked #46 of 315 Hotels in Singapore
Certificate of Excellence
Prague, Czech Republic
Level 6 Contributor
121 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“good hotel, convenient location”
Reviewed June 18, 2014 via mobile

Situated a couple of min walk from the metro station, next to major shopping street, the hotel offers room of a good size, clean, comfortable. Staff is friendly and helpful, buffet has everything you need at breakfast.
Room would deserve lighter color though and stronger lights in the bathroom.

Stayed June 2014, traveled on business
Helpful?
Thank Christophe B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoyalPlazaSG, General Manager at Royal Plaza on Scotts, responded to this review, June 25, 2014
Dear Christophe B

Greetings from Royal Plaza on Scotts! Thank you for taking the time to write us a lovely review.

I am happy to hear you enjoyed our hotel’s excellent location on Orchard Road – Singapore’s iconic shopping street. It is also very convenient to travel around with the MRT station just minutes away, and a bus stop right at our door step. Thank you for your compliments for the friendly and helpful service from our team.

Glad to hear that you enjoyed breakfast at Carousel! The breakfast spread is quite impressive indeed, with everything you would want.

Thank you for your feedback regarding the room interiors. We will certainly keep your suggestions in mind and look into it further. Thank you for bringing these to our attention.
Thank you for your generous compliments. Once again, thank you for staying with us. I appreciate your review, and look forward to welcoming you back soon!

Kind Regards,
Patrick Fiat
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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4,398 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (820)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Indonesian first
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English first
Burradoo, Australia
Level 4 Contributor
44 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed June 18, 2014

Stayed here for 3 nights to break our journey from the UK back to Australia. First time in Singapore (other than passing through the airport), and the hotel location is pretty good - close enough to the glitz but also to Little India etc. Good rooms, great service and a pretty good buffet breakfast (and an award winning buffet lunch too...if that's your thing...personally I'd choose Little India every time!).

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank redemigrant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoyalPlazaSG, General Manager at Royal Plaza on Scotts, responded to this review, June 25, 2014
Dear redemigrant

Greetings from Royal Plaza on Scotts! Thank you for taking the time to write us a glowing review!

I am pleased to hear you found our hotel to be of good value. I am sure your first time to Singapore is a memorable and special trip, and I am glad our location served you well. I am glad that not only did you get to enjoy the glitz of Orchard Road; you had a chance to explore Little India and other parts of Singapore!

Thank you for your generous compliments. Once again, thank you for staying with us. I appreciate your review, and look forward to welcoming you back soon!

Kind Regards,
Patrick Fiat
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level 6 Contributor
137 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed June 17, 2014

We arrived early morning just before 8.00AM.
We were taken to a room that had Tea/Coffee facilities as well as a stocked up fridge.
There was also a WC & a Shower.
Within 40 minutes we were given our Deluxe room with a free Mini Bar restocked every day.
Also we had a coffee machine in the room.
The room was fairly large with a huge King size bed and a large bathroom with seperate shower etc:
I would like to thank the managment for the great Customer service at this Hotel.
In particular Edwin at reception was very accomadating as well as Roshan who showed us how every thing worked in the room.Congratulations RYAL PLAZA @ SCOTTS a job very well done

Room Tip: Ask for aroom away from the car park at the rear
See more room tips
  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rickberger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoyalPlazaSG, General Manager at Royal Plaza on Scotts, responded to this review, June 25, 2014
Dear Rickberger

Greetings from Royal Plaza on Scotts! Thank you for taking the time to write us a great review!

I am happy to hear that our staff, especially Edwin and Roshan, did a good job at making you feel comfortable and welcomed at our hotel. They will be very pleased to learn that they have shaped yet another positive experience! Thank you for your very generous compliments.

I am glad to hear you enjoyed the free mini-bar and Nespresso coffee machine in your room! Many of our guests tell us that it is very convenient to have a cup of coffee in the morning in the comfort of your own room, or to grab a refreshing drink and quick snack after a long day of activities!

Once again, thank you for staying with us. I appreciate your review, and look forward to welcoming you back soon.

Kind Regards,
Patrick Fiat
General Manager
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Level 5 Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed June 17, 2014 via mobile

Always a pleasure staying in this hotel. Staff are always friendly and the room has the items which you expect from a 4/5 star hotel in singapore's premier shopping belt.

You'll feel a sense of welcome through out the stay. This is the selling point of the hotel and staff will go out of their way to ensure you stay is as comfortable as they can make it.

The standard room fits 3 comfortably and this hotel also caters to the Muslim clients by providing prayer rooms and a Quran in the room.

Nothing to fault during my stay except for the heavy sliding door which had a damaged lock. If this ok I'd give this hotel full marks.

Stayed June 2014
Helpful?
Thank Rhyme_Bakri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoyalPlazaSG, General Manager at Royal Plaza on Scotts, responded to this review, June 25, 2014
Dear Emyhr I

Greetings from Royal Plaza on Scotts! Thank you for taking the time to leave us a review.

I am pleased to hear it is always a pleasure for you each time you stay with us! Thank you for your compliments for our warm and hospitable team here. Indeed, excellent service is our selling point and we do our best to make sure all our guests’ needs are met during their stay.

I regret that the room you occupied during your stay had a damaged lock. If you could be so kind as to share more details through private message, we would like to find out more details so we can look into the matter.

Once again, thank you for staying with us. I appreciate your review, and look forward to welcoming you back soon.

Kind Regards,
Patrick Fiat
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level 5 Contributor
67 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed June 17, 2014

Have nothing but great thins to say about this hotel. Service is incredible, location is perfect and the coffee machines in the rooms are great. I stayed 3 night then returned for a fourth night after visiting Batam for one night. I was given an upgrade!

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BeenSeen66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoyalPlazaSG, General Manager at Royal Plaza on Scotts, responded to this review, June 25, 2014
Dear Vanessa P

Greetings from Royal Plaza on Scotts! Thank you for taking the time to leave us a review. I am delighted to hear you had a great stay with us! Thank you for your generous compliments for our hotel, service and location. Many of us love to start our morning with coffee, which is why all our rooms are equipped with a Nespresso machine – nothing better than a steaming hot cup of premium blend coffee when you wake up!

Once again, thank you for staying with us. We sincerely appreciate your review, and look forward to welcoming you back soon!

Kind Regards,
Patrick Fiat
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level 3 Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 17, 2014 via mobile

Location:
+Right smack in the middle of one of the most expensive shopping belts in Asia, which means late night shopping, movies next door, 24hr Starbucks downstairs.
+5min from orchard mrt n 30secs from a bus stop.
+2 or 3 stops away from the most overpriced hawker centre in singapore. Newton hawker centre.
+very near botanical gardens.
+opposite Far East plaza.. They have nice hipster shops and great choice for eateries at great prices.
Facilities:
-nice pool but it is outside a hall with glass windows.. U probably won't want to swim if they have any special events.
+nice gym
+sauna!
+free tea break time with snacks n drinks!
+Muslim prayer rooms.:)
+nice spread for bfast buffet
Staff:
+Great, friendly staff.
Room:
-expensive but u pay a premium for loc
+free minibar!!
+free nespresso!
+spacious, clean room
+huge and clean toilets with loccitane toiletries.:).
+toilet shower area has a seat!
+not dated at all

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank retroquix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoyalPlazaSG, General Manager at Royal Plaza on Scotts, responded to this review, June 25, 2014
Dear retroquix

Greetings from Royal Plaza on Scotts! Thank you for taking the time to leave us a detailed and comprehensive review.

Our convenient location is one of our most talked-about benefits, so it is great to know that it served you well during your stay. Like you pointed out, there are plenty of shopping and entertainment options here on Orchard Road. Late night shopping, movies next door and lots of food options to explore - you can never run out of activities to do! I would also like to make a special mention of one of the recommendations you made- the beautiful Botanic Gardens. I would recommend the Botanic Gardens for an evening run or just to take in the tropical flora.

I am happy to hear that you had a chance to enjoy our amenities and facilities like our pool, gym and sauna. Glad to hear that you found our rooms and bathroom spacious and you enjoyed the amenities provided in your room.

Once again, thank you for staying with us. We sincerely appreciate your vote of confidence, and look forward to welcoming you back soon!

Kind Regards,
Patrick Fiat
General Manager
Report response as inappropriate
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Jakarta, Indonesia
Level 3 Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 17, 2014

When I went to Singapore since i'm in elementary school (now i'm in my second year of college!), My family always stayed in this hotel. This hotel has a good location, very nice actually, who doesn't love to stay near the famous orchard road? The service is excellent too, Very recommended :)

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KarissaNavita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoyalPlazaSG, General Manager at Royal Plaza on Scotts, responded to this review, June 19, 2014
Dear KarissaNavita

Greetings from Royal Plaza on Scotts!

Thank you for taking the time to leave us a glowing review.

We truly appreciate your generous compliments – it is always a pleasure to read that we have been the hotel of your family’s choice every time you visit Singapore. Thank you for sharing that our location has served you well for all of your previous stays with us. Indeed, who doesn’t love to stay at the famous Orchard Road shopping district? It is a huge attraction, and the most popular retail, entertainment and dining hub of Singapore!

Once again, thank you for your recommendation. We look forward to taking care of you and your family again soon on your next visit!

Kind Regards,
Patrick Fiat
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Royal Plaza on Scotts

Property: Royal Plaza on Scotts
Address: 25 Scotts Rd, Singapore 228220, Singapore
Location: Singapore > Singapore
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#21 Romantic Hotel in Singapore
#22 Family Hotel in Singapore
#29 Business Hotel in Singapore
#46 Luxury Hotel in Singapore
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Royal Plaza on Scotts 4.5*
Number of rooms: 511
Official Description (provided by the hotel):
Royal Plaza on Scotts is a deluxe Singapore hotel offering free WIFI and high-speed wired Internet to cater to your business needs. The rooms are also equipped with free Nespresso gourmet coffee, minibars that are replenished daily and free local calls. Delight yourself with meals at award-wining buffet restaurant, Carousel or try out our delicious Artisan cupcakes by Gourmet Carousel. Enjoy exclusive access to 24 hour facilities such as the Internet Lounge and the gym. Our excellent location in Orchard Road means that we are steps away from iconic shopping malls such as ION Orchard, Paragon and Takashimaya and a 10-minutes' drive to the main business and financial institutions like Marina Bay, Shenton Way and Suntec towers. Upcoming events in Singapore: Food & Hotel Asia 2016, Great Singapore Sale and CommunicAsia 2016 ... more   less 
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Also Known As:
Royal Plaza On Scotts Hotel Singapore
Royal Plaza On Scotts Singapore

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