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Reviews (4,727)
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All reviewsfree mini barcarousel restaurantorchard roadthe royal club loungenespresso machinepremiere roomfar east plazaion orchardfree wifireplenished dailynon smokingshopping districtexcellent locationhalal foodbuffet breakfastcentral locationrain shower
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3,115 - 3,120 of 4,727 reviews
Reviewed December 26, 2012

Rooms are adequate if travelling alone or as a couple but not recommended for families. Differentiating factor from other hotels is the extremely friendly nature of all the staffs and inclusive minibar.
Convenient if u have a car since parking is free for hotel guests. Pool is too small to swim.

  • Stayed: December 2012, traveled with family
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Thank BrokenAngel88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 26, 2012

I stayed at this hotel for a week in November. The location was really good since it was 1-2 minute walk from Orchard road. The shopping mall ION is almost right across the road from the hotel and there is a starbucks outside the hotel. That said, the hotel itself was quite poor. The facilities seemed to be run down. The view was awful, no view at all. The rooms were damp, smelly and seemed to be like a hotel room in a three star hotel in mainland China. The service was average, although the front desk took extremely long time to get to you and also took an extremely long time to get anything done. Breakfast was healthy and tasty. Definitely not worth the price I paid. This is not a FIVE star hotel like it says it is.

  • Stayed: November 2012, traveled solo
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1  Thank Alt E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 25, 2012

It was the first time I have stayed in this hotel.
The service was impeccable and we appreciated the free mini bar!
It is within walking distance to Ion Orchard but be prepared to walk a little further to Takashimaya.
For it's location, it is value for money.

  • Stayed: December 2012, traveled with friends
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Thank BruneiPau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 25, 2012

Stayed in a Club room for 2 nights, great location just a short walk to Orchard Rd shopping precinct & the Orchard MRT. Clean room with a comfortable bed & nice amenities, even came with an in room nespresso. Club staff all very friendly & made check out a breeze. Huge breakfast buffet at the ground floor restaurant & a lovely breakfast selection at the Club. Would stay here again.

  • Stayed: November 2012, traveled as a couple
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1  Thank Holidaybell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 25, 2012

The hotel is very near to the heart of Orchard shopping area.
The room is clean, minibar (water, soda, beer, juice) is free. Equipped also with espresso coffee maker. Very good coffee.
After long hectic business meeting, we can spend our time to walk around the area.
The breakfast is good, lots of food variety but all of them are HALAL (explained by one of the staff).
Recommended for family hotel too.


  • Stayed: December 2012, traveled on business
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1  Thank AnwarTjokro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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