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Royal Plaza on Scotts
Ranked #45 of 306 Hotels in Singapore
Certificate of Excellence
Melbourne
Level Contributor
67 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
“Can't quite put my finger on it...”
3 of 5 bubbles Reviewed December 7, 2012

I've stayed here before and decided to give it another go despite having had an awful stay before. Room was expensive for what I got - relatively bare facilities and just that little bit less of service than elsewhere for the same price. Check-in was late and night and perfunctory, room was clean, modernish but dull, bathroom was functional but small. Yes the minibar is free, yes there is free internet, yes there is a busy buffet. The buffet caters to the masses (it did not excite me and was very basic for breakfast - it caters to local taste more than western - eg. no bacon) and that is who comes daily to hotel. Busy, noisy lobby like a bus station or airport. Was it awful - no, was it great - no. Reasonable Tourist class hotel but only if you can get a good deal on the room rate. There are plenty of hotels in the area. If you have to be around Orchard Road then it's cheaper than the good hotels, about the same price as the others. Facilities are average so don't expect too much and you won't be disappointed.

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
3 Thank ozmadmax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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4,227 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Perth, Australia
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed December 6, 2012

We stayed at the Royal Plaza on Scotts over the F1 weekend at the end of September, our flight landed in the early hours of the morning and we were sure that an early check in was probably out of the question, but thought it was worth a try, to our amazment we not only got an early check in but we were offered an upgraded to a Executive suite, we were traveling with our 10 year old daughter and as this gave us more room it made sense.
The Executive siute also allowed us to have breakfast that morning in the Club Lounge which was also not expected.
The room was very comfortable with all the facilities you would expect of a 5 star hotel, although an upgrade to the furnishings will probably be due soon. The Wi-fi in the room was fine for general surfing on the internet but not that fast, the mini bar was also nice as it was replenished daily.
We used the gym facilities each morning and thought they were a little small for the size of the hotel, but saying that it was never crowded. The area around the pool was also a little small and one afternoon we battled to find somewhere to sit while our daughter swam.
If you book into the Executive suite you are entitled to High Tea in the afternoon in the Club lounge, we used this most afternoons and found it very pleasurable, the staff were incredibly friendly and always wanted to chat and find out how your day had gone.
The breakfasts were very good with a lot of verity so if you had a long stay in the hotel you wouldn't get bored with the same old thing each day.
We found the Hotel very comfortable and relaxing and would have no hesitation in either recommending or staying at this Hotel again. The postion of the hotel is close to both Orchard road and the MRT, and although it doesn't have much street appel it is made up once you enter the foyer.
Thank you to all the staff at the Royal Plaza on Scotts for a very pleasant stay, until we see you again.

Room Tip: Higher rooms give a little better view.
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  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank RayWaspe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago
Level Contributor
25 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed December 6, 2012

We stayed here for 3 nights in October. The rooms were good size and the service was great. The breakfast was a huge buffet with plenty of great asian and western options. The hotel is very convenient to all of the shopping and malls, and a short taxi ride to other parts of Singapore, such as the waterfront. The only downside was that the hotel is in between other tall buildings, so we had mostly a view of another building's wall -- but it was significantly cheaper than other hotels nearby, so very much worth the price.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Randy71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed December 6, 2012

I recently travelled to Singapore for business and I stayed at the Royal Plaza. The hotel was in a great location, the rooms were a clean and had comfort. The decor was a little outdated but still newer.

The price of the hotel was good and it was very easy to go everywhere in Singapore from the hotel.

Overall I would recommend staying at this hotel.

  • Stayed October 2012, traveled on business
    • Value
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Helpful?
1 Thank Colin R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta
1 review
4 of 5 bubbles Reviewed December 5, 2012

Strategic locations near shopping Singapore's shopping heaven, but not preferrable for those who needs more local food experience.
A little bit difficult to find a local food place after 10.00 pm
Finding a taxi here needs sometime

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hendra T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cairns, Australia
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed December 4, 2012

This was our first trip to Singapore and we ended up here after finding a decent deal on Expedia.

The hotel itself is nothing too extraordinary but for what we were after it served it's purpose well. We found the location to be very good - just a short stroll to the ION & Orchard Road for shopping and easy to access the underground to move around to different areas of the city.

What we did really enjoy about the hotel was the restaurant, Carousel. We had our breakfast there each morning as it was included in our room rate and it was probably the best breakfast buffet we have ever seen. Excellent variety and quality plus the offerings differed slightly day to day. We also had dinner one night which again was awesome!

A great first base however next time we are in Singapore we will most likely stay closer to the Marina area.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RenJ79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rpcrm, General Manager at Royal Plaza on Scotts, responded to this review, December 6, 2012
Dear RenJ79,

I am delighted to know that your first trip to Singapore went great. Just to spark your wonderful experience at Carousel, it is indeed an award-winning buffet restaurant. I am glad that you had a chance to try it. Thank you for letting Royal Plaza on Scotts to be a part of your unforgettable journey! I hope to see you again in your future visits to Singapore!

Patrick Fiat
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed December 4, 2012

The staff were so friendly , professional, genuine and extremely helpful.
The rooms were clean, and COMFORTABLE.Ideally placed for amenities and sightseeing. and the subway was a short walk away, which proved a good method of getting around.
Even after check out we were treated as friends and guests by the staff, and we found it a very rewarding and relaxing experience using this hotel.Everything you need is here for your enjoyment.

Room Tip: Superior rooms are worth the extra money
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  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jgmccabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rpcrm, General Manager at Royal Plaza on Scotts, responded to this review, December 6, 2012
Dear jgmccabe,

Thank you for such a brief yet informative review. This will surely help other travellers decide which place to stay. Share this wonderful experience to your family and friends back home! I look forward to your next visit!

Patrick Fiat
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Royal Plaza on Scotts

Property: Royal Plaza on Scotts
Address: 25 Scotts Rd, Singapore 228220, Singapore
Location: Singapore > Singapore
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#21 Romantic Hotel in Singapore
#22 Family Hotel in Singapore
#29 Business Hotel in Singapore
#45 Luxury Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Royal Plaza on Scotts 4.5*
Number of rooms: 511
Official Description (provided by the hotel):
Royal Plaza on Scotts is a deluxe Singapore hotel offering free WIFI and high-speed wired Internet to cater to your business needs. The rooms are also equipped with free Nespresso gourmet coffee, minibars that are replenished daily and free local calls. Delight yourself with meals at award-wining buffet restaurant, Carousel or try out our delicious Artisan cupcakes by Gourmet Carousel. Enjoy exclusive access to 24 hour facilities such as the Internet Lounge and the gym. Our excellent location in Orchard Road means that we are steps away from iconic shopping malls such as ION Orchard, Paragon and Takashimaya and a 10-minutes' drive to the main business and financial institutions like Marina Bay, Shenton Way and Suntec towers. Upcoming events in Singapore: Food & Hotel Asia 2016, Great Singapore Sale and CommunicAsia 2016 ... more   less 
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Also Known As:
Royal Plaza On Scotts Hotel Singapore
Royal Plaza On Scotts Singapore

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