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“Decent Hotel for Business Stay”

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Royal Plaza on Scotts
Ranked #47 of 306 Hotels in Singapore
Certificate of Excellence
San Diego, California
Level Contributor
42 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Decent Hotel for Business Stay”
3 of 5 bubbles Reviewed March 16, 2012

Stayed at the Royal Plaza as it had the bext value for a club level room. The club itself was good for breakfast, plenty of options and never crowded. The room was a little tired and looked out onto an apartment block that felt like you could reach out and touch the washing hanging on the lines.

Room was small but ok for someone on their own. The gym was very disappointing - old equipment and not much of it. The pool is ok but is on a lower level and does not have the appeal of the rooftop pools at other hotels in the city.

Very convient to Orchard and the shopping so that is a plus but overall I would likely not stay here again.

  • Stayed January 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank johngie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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4,229 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (786)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Sydney
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed March 16, 2012

As a five stars hotel, Royal Plaza is clean with friendly service.

The room is clean and in good size. The drinks in the fridge are free. The coffee machine is very considerated, but the milk provided by the hotel is below average. Suggest buying your own milk if you are a coffee lover.

The swimming pool is a little bit disappointed. It is small and strangely design, the water is rather dep, at least 2.5 meter on one side. The outdoor pool is very small.

The buffet restaurant at the ground floor must be very good, since there is a long queue everyday.

The hotel is about 700 meter to the Orchard MRT. But the Orchard MRT is like a maze, we almost got lost at the underground pass. And if you are thinking about going carry your laugggages to the MRT, FORGET ABOUT IT! You need ot carry your luggages and climb many steps.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SydneySamantha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York, NY
Level Contributor
640 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 179 helpful votes
5 of 5 bubbles Reviewed March 15, 2012

I just returned to the US from Singapore; once again the staff at the Royal Plaza met and exceeded my expectations (and I admit that I have high expectations of any hotel where I stay for more than 2-3 nights). They live up to their motto of "what else can we do for you?" Whether we speak of the staff at the reception desk, the concierge desk, the guys at the front door who welcome guests back -- usually by name -- the housekeeping staff and certainly those who staff the Royal Club on the top floor, there is no question but that they fully "get" the importance of service.

Yes, the location is excellent, the beds are comfortable, the room rates are reasonable, yada, yada, yada, but it is the staff that makes staying at the Royal Plaza an absolute pleasure.

Room Tip: Staying on floors 13-15 gives a guest access to the Club Lounge -- well worth it; full breakfasts, l...
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  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Trup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
north coast NSW
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed March 14, 2012

Hotel is just that - fine, but not great. Location is v good if you are into shopping. Hotel itself could be anywhere - not much is distinctive. Like the free minibar.
10 min walk to the subway not recommended if you have luggage

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wassenas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petaling Jaya, Malaysia
Level Contributor
79 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 bubbles Reviewed March 13, 2012

I was in Singapore with the wife and in-laws just last weekend for a family event, from March 9-12. For this 4D3N stay, we went for our first choice since a long time ago, i.e. the Royal Plaza on Scotts.

We left KL rather late (lunchtime) and only reached Singapore at 1700 hrs. After leaving the luggage with the bellboy and parking the car in the adjacent garage, we did our check-in at the reception. Unfortunately, the two rooms we booked were not ready at the time and the male receptionist recommended us to proceed to one of the nearby cafes for a drink while waiting. He also told me that he would send a text once the rooms were ready. Eventually, after sitting down for a cuppa at McCafe, just next door, we headed for our two rooms at 1750 hrs, both of which were adjacent to each other on a rather low Level 4 (no connecting door though).

The room my wife and I stayed in (no. 404) was quite nicely done up, with a queen-sized bed as well as LCD TV stuck on the wall. Next to the window + single-seater sofa was an elongated table, which can double up as both a workstation as well as dressing table. There was also a cupboard (not built-in, btw) where the hangers as well as iron, kettle + tea, and safe box were kept. The toilet was spacious enough but unlike the bigger Premier and Club Rooms, there was no attached bathtub and only a shower was provided (with a combo rain + hand shower).

Also, we should not forget the hotel's famous minibar, where everything is free (hotel-branded mineral water, one packet of Oreo biscuits, two cans each of Coca-Cola and Tiger beer, and a Minute Maid orange juice) and refilled daily! No other hotel offers such a convenient feature, whether it is a budget or 5-star type, throughout my various holidays in Malaysia, Singapore, and overseas. And as expected the view is a disappointment, since we were only on Level 4 of a 15-floor building, and faced the rear of the Pacific Plaza next door.

Interestingly, the RP's room was the first one which has no coffee packets bundled together with the kettle. Instead, this was made available by a Nespresso machine, which was the first time I've seen in a room. I had to ensure there is sufficient water and after placing a capsule (three variants are available, including espresso), I just needed to press a button and voila, the coffee is churned out automatically! Such a convenient feature, which renders boiling of hot water for making coffee no longer necessary but to make tea (there is Japanese green tea and the usual English one), we still have to boil water in the kettle, like usual.

Unlike my previous stay in another hotel in Singapore last November, the RP is very generous with its Internet access. There is no charge to access the Web in our room and I could either use WiFi or connect a broadband cable to the notebook. What makes things better is when I went for a swim and took the iPod touch along, there was also some Internet connection at the poolside, which is such a great convenience to check Twitter or online news, on-the-go!

Speaking of the pool, since it's located on Level 5 and atop the podium block housing the DFS store, it was a small-looking square type and adjacent to a 24-hour gym and the Balmoral meeting room. However, once in the water, the pool is actually bigger than expected and doing a 30-lap swim can take around 15-20 minutes, which is quite sufficient for a morning workout.

We have also heard loads of good reviews about the buffet offered at the RP's Carousel Restaurant and there were four sessions daily (Breakfast, Lunch, Hi-Tea, Dinner). Unfortunately, we were not able to sample the offerings there due to lack of time and furthermore, our rooms do not come with breakfast (we went for the promo price for Malaysian travelers). This is something for me to seriously look at, during a future return trip to Singapore!

However, what made us go for the RP is its excellent location and super-affordable price, a combo not found anywhere in Singapore! For a price of SGD168 net per night, we are able to stay right in the middle of the Orchard Road shopping precinct and to get anywhere else, there is also the MRT at the RP's doorstep, although we drove down to SG from Malaysia. In addition to the popular nearby malls like ION Orchard, Ngee Ann City, Tangs Plaza, and Paragon, the famous Isetan was just next door and the store was having a sale period during our stay, what perfect timing! As for food, in addition to the cafes next door (Starbucks, McD's + McCafe), there was a myriad of sit-down options as well, including the Food Opera in ION Orchard as well as Wisma Atria's Food Republic and various restaurants in Ngee Ann.

In conclusion, the RP is indeed one of the better hotels in town and with a very affordable price, coupled with a superb location in Orchard precinct, we will surely be making it our preferred accommodation option for any trip to Singapore!

Room Tip: Go for a Deluxe Room, if you want better views of the surrounding area. Otherwise, a low-lying Super...
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  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank HannTi_Tan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Munich, Germany
Level Contributor
139 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 bubbles Reviewed March 13, 2012

I am in this hotel since 15 years sometimes twice a year sometimes only every 2-3 years. It started with the early check-in which was not granted to us - the last 15 years it was never an issue. Customer loyality was ignored. Not even a cbreakfast or a coffe was offererd to bridge the time from 8:00 to 1:00. The same happened for the late check-out. No compromise was made.
Beside that the service during breakfast was slow. We had to wait every morning until someone offered coffee.
In general rooms, equipment and service are ok. The best is the location in the heart of Singapore, close to Orchard Road.

  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank wagnerjoerg1965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
70 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed March 12, 2012

Been staying here since I was a small boy and that was about 18 years ago and it never disappoint me. The bellman, Mr Syed have always been there to give me a smile and now he have given my daughter the same smiles too! Room is cosy, great bathroom and powerful shower head. The buffet breakfast is the best that I've had in Singapore and to my Muslim friends, this hotel is 100 percent Halal.
Location is perfect and you can get Mcdonald and Starbucks fixes in less than 1 min away (and it is 24 hours too!). Across the pedestrian bridge, you can get a nice, cheap home cooked meal at Far East Plaza @ Level 4 Food court (they served complete meal for less than SGD 5.00!). You want to indulges shopping, there's a Duty Free Shoppebeside the hotel, and Orchard Rd is like 3 min walking away where u can go to Ion, Isetan, Tangs, Takashimaya and many2 more!
Staff are3 friendly, concierge are helpful and taxis are abundant! What else do you need?

Room Tip: book your room via their official websites, its the best deal!
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  • Stayed February 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank yuszry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Royal Plaza on Scotts

Property: Royal Plaza on Scotts
Address: 25 Scotts Rd, Singapore 228220, Singapore
Location: Singapore > Singapore
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#21 Romantic Hotel in Singapore
#22 Family Hotel in Singapore
#29 Business Hotel in Singapore
#47 Luxury Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Royal Plaza on Scotts 4.5*
Number of rooms: 511
Official Description (provided by the hotel):
Royal Plaza on Scotts is a deluxe Singapore hotel offering free WIFI and high-speed wired Internet to cater to your business needs. The rooms are also equipped with free Nespresso gourmet coffee, minibars that are replenished daily and free local calls. Delight yourself with meals at award-wining buffet restaurant, Carousel or try out our delicious Artisan cupcakes by Gourmet Carousel. Enjoy exclusive access to 24 hour facilities such as the Internet Lounge and the gym. Our excellent location in Orchard Road means that we are steps away from iconic shopping malls such as ION Orchard, Paragon and Takashimaya and a 10-minutes' drive to the main business and financial institutions like Marina Bay, Shenton Way and Suntec towers. Upcoming events in Singapore: Food & Hotel Asia 2016, Great Singapore Sale and CommunicAsia 2016 ... more   less 
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Also Known As:
Royal Plaza On Scotts Hotel Singapore
Royal Plaza On Scotts Singapore

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