We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Location cant be better”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Pan Pacific Singapore
Ranked #13 of 314 Hotels in Singapore
Certificate of Excellence
Bangalore, India
Level 6 Contributor
481 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 275 helpful votes
“Location cant be better”
Reviewed March 22, 2013

First thing that I want to emphasize upon - if you are travelling on your own in singapore without pickups and drops each day, this is the best location to stay at.
The MRT station is a 2 minute walk and the lines are so well connected, we travelled all across singapore without needing to take a cab.
The flyer, marina bay and raffles are just above 10 mins walk.
Even bugis street is pretty close by. It's also connected to the suntec mall right behind it.
The hotel itself is good, a spacious lobby with plenty of seating area where you can meet visitors etc leisurely.
The staff is helpful, the check in and check out was pretty fast.
We also got a pleasant surprise when they sent up a cake to our room on our anniversary.
The rooms are spacious and have all modern amenities. No bathtub in the washroom.
The buffet spread is large, but the taste can be better.
Overall, we were very happy to have chosen this hotel for our anniversary trip.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ravim84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PPSINGCS, Manager at Pan Pacific Singapore, responded to this review, March 25, 2013
Dear ravim84,

Thank you for choosing Pan Pacific Singapore for your special occasion and I am glad that you have enjoyed a memorable hotel experience with us. We look forward to welcoming you again for another Refreshing Pacific experience with us in the near future!

Regards,
Jennifer Wong
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

7,391 reviews from our community

Traveler rating
    5,020
    1,749
    400
    127
    95
See reviews for
1,367
3,019
463
1,680
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (1,561)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Hungarian first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Sydney, Australia
Level 5 Contributor
55 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed March 22, 2013

This hotel offer everything you would expect from a 5 stars hotel.
But what really strike you is the quality of the customer service. Every staff is there to make your stay enjoyable and make you feel really welcome.
You have the option to book a club room and this is just fantastic, situated on the 38th floor of the building, you have a wonderful view of the new Marina Sand development while you can enjoy great drinks and appetizer.
The hotel also have a spa with a great choice of treatment.
Great location, great room and amenities (elemis spa products) and above all fantastic customer service.. A special thank you to Miss Shine Nau from the club who went beyond expectations to resolve an issue that I had with my membership card. very very impressed.

Room Tip: This place is so customer orientated that they would offer you the best room available.
See more room tips
  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank voyagevoyage40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PPSINGCS, Manager at Pan Pacific Singapore, responded to this review, March 25, 2013
Dear voyagevoyage40,

It was our pleasure to have you as our guest and I am most delighted to learn that you have enjoyed the stay with us. Thank you for recognising our effort and, in particular, Shine for her excellent service. Taking your positive feedback on board, we continue to strive towards achieving excellence. The team at Pan Pacific Singapore looks forward to welcoming you again in the near future.

Regards,
Jennifer Wong
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Emirate of Abu Dhabi, United Arab Emirates
Level 6 Contributor
86 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
Reviewed March 20, 2013

Check-in was very smooth and the staff was attentive to our need. We were personally talken to our room which was upgraded o a suite. She went though all the amenities of the room and was very courteous.
TThe hotel may be older than some of the five star hotels in Singapore (also stayed inConrad and Westin) but by far is the best in term of the view and service (though Conrad takes first place in service).
Break taking view of the city and Marina Bay Sands.

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank farhanbari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PPSINGCS, Manager at Pan Pacific Singapore, responded to this review, March 22, 2013
Dear farhanbari,

It was our pleasure to have you as our guest and I am pleased that you have enjoyed the best view and service. Also, I am delighted to share that the hotel has recently undergone a major Transformation for our guestrooms & suites and most public areas, including all our food & beverage outlets. We definitely look forward to welcoming you to the new Pan Pacific Singapore in the not too distant future!

Regards,
Jennifer Wong
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Faversham, United Kingdom
Level 6 Contributor
98 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed March 20, 2013

This is a truly first class hotel, with service to match.
We spent a couple of days here en-route to Sydney and were extremely impressed.

Can't fault the room, the view, the cuisine, the service or the location of the hotel.
A brilliant start to our 'round the world' adventure.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dave F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PPSINGCS, Manager at Pan Pacific Singapore, responded to this review, March 22, 2013
Dear Dave F,

What a pleasure to learn that the start of your journey has been a memorable one at Pan Pacific Singapore! Thank you for choosing Pan Pacific and for sharing your experience with us. We look forward to welcoming you again for another Refreshing Pacific experience in the future!

Regards,
Jennifer Wong
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pondicherry, India
Level 5 Contributor
50 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed March 20, 2013

Went to this Hotel this month and seems to be a very popular hotel. A good star hotel centrally located close to city hall. Rooms are slightly pricey for its size. Ideal for business trips. Overall good service and experience.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sudanshu80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PPSINGCS, Manager at Pan Pacific Singapore, responded to this review, March 22, 2013
Dear Sudanshu80,

It was our pleasure to have you as our guest and we thank you for sharing your positive stay experience with us. The team at Pan Pacific Singapore looks forward to welcoming you back in the near future!

Regards,
Jennifer Wong
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 19, 2013

the hotel tops my expectations in terms of hospitality.its one of the best hotel i ve stayed in singapore and i will definitely come back to this hotel in future.

hotel is located opposite to marina square and its a waking distance to many attraction places like marina bay sands,singapore flyer and marina gardens

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Imranahsan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PPSINGCS, Manager at Pan Pacific Singapore, responded to this review, March 22, 2013
Dear Imranahsan,

What a pleasure to learn of your GREAT review on the team at Pan Pacific Singapore! We are most grateful to learn that our effort has been duly appreciated. Your GREAT review certainly spurs our team to continue to strive towards achieving excellence. It will be certainly our pleasure to welcome you again in the near future!

Regards,
Jennifer Wong
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
singapore
Level 3 Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed March 18, 2013

We have a wonderful stay in Pan Pacific at level 30 for 2D1N on Mar 13 . I am very picky with accomodation.. Bed is king and firm to rest. View is fine with Raffles City view .. we stay the MBS view which is much better.

Food is excellent.. we do enjoy the wide spread of Breakfast (surprise with the variety) even my daughter who is very picky with food (the only minus point on BFS - sushi rice is hard) Hot food are relatively good... Do request for the freshly brew coffee / juices.. excellent choice. clearing of plates are slower.

Lunch in Keyaki is excellent..service is excellent relatively high is price but once a while spurging is fine.

There are some minor hickups in the hotels .like reset of TV, power shut down . but endurable as services resume fast..probably due to newly renovation.

pressure of the water shower slight low but still doable as we like high pressure...
Rain shower excellent . Direct view of bath tub from bed room... high bath room with separate:)

location is excellent with connection to Marina Sq, short walk to Esplanade. Accessible circle line MRT..

Pool for kids is fine.. but have to watch out for the depth in the middle and at one side if they dont swim..

I would recommend this hotel to couples and family etc.. good stay

Room Tip: Request for the MBS view , high floor.
See more room tips
  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank quek666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PPSINGCS, Manager at Pan Pacific Singapore, responded to this review, March 22, 2013
Dear quek666,

It was our pleasure to have you as our guest and I am delighted to learn that we have lived up to your expectation. Thank you for recognising our effort in providing excellent service and facility and for sharing the GREAT stay experience here on TripAdvisor. We look forward to welcoming you again in the near future!

Regards,
Jennifer Wong
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Singapore hotels
Marina Bay
Marina Bay Sands
Marina Bay Sands
#38 of 314 in Singapore
22,066 reviews
Marina Bay
Mandarin Oriental, Singapore
Marina Bay
The Ritz-Carlton, Millenia Singapore
Show Prices
Show Prices
Show Prices
Fairmont Singapore
#17 of 314 in Singapore
5,934 reviews
Orchard Road
Pan Pacific Orchard
Pan Pacific Orchard
#29 of 314 in Singapore
2,465 reviews
InterContinental Singapore
#7 of 314 in Singapore
1,048 reviews
Show Prices
Show Prices
Show Prices

Been to Pan Pacific Singapore? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Pan Pacific Singapore

Property: Pan Pacific Singapore
Address: 7 Raffles Boulevard | Marina Square, Singapore 039595, Singapore
Phone Number:
Location: Singapore > Singapore > Marina Bay
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#6 Romantic Hotel in Singapore
#8 Family Hotel in Singapore
#9 Business Hotel in Singapore
#13 Luxury Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pan Pacific Singapore 5*
Number of rooms: 780
Official Description (provided by the hotel):
Located in the heart of Marina Bay and Singapore's Central Business District, Pan Pacific Singapore provides newly-renovated rooms and suites with panoramic views of the city skyline. Linked via skybridge to three shopping malls and Suntec City Singapore International Convention and Exhibition Centre, guests will be surrounded by iconic attractions within walking distance including the ArtScience Museum, Gardens by the Bay, Marina Bay integrated resort and Esplanade - Theatres by the Bay. Leisure and business travellers will enjoy a superb choice of dining, entertainment and cultural atractions. Within the hotel, 6 signature award-winning restaurants, an outdoor swimming pool and 24-hour fitness centre offer options to dine and unwind at. The Promenade mrt station located within five minutes' walking distance offers utmost convenience and connectivity to the city and a complimentary weekday shuttle bus operates around the Marina Bay Financial Centre route. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Pan Pacific Hotels Group, Expedia, Hotels.com, Orbitz, Travelocity, Cancelon, Ctrip TA, TripOnline SA, Hotwire, Agoda, Cheap Tickets, getaroom.com, HotelQuickly and Evoline ltd so you can book your Pan Pacific Singapore reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Pan Pacific Singapore Hotel Singapore
Pan Pacific Hotel Singapore
Singapore Pan Pacific

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing