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“noisy club rooms”

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Pan Pacific Singapore
Ranked #13 of 312 Hotels in Singapore
Certificate of Excellence
Filo5
Level 5 Contributor
63 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“noisy club rooms”
Reviewed March 15, 2013

I stayed in hotel club rooms with access to the club floor at 38th floor
Service is excellent throughout the hotel without exception.
First room I got on 35th floor was very noisy, there was some pump at one floor up starting periodically and making sleeping impossible. Then I changed to 32nd floor but got a room with interconnecting door. The interconnecting doors have very poor noise insulation and I heard everything that happened in the next room. Fortunately the guest next door checked out next night and then everything was excellent.
Rooms are quite modern and clean.
Nice pool area, though very small pool.
Good gym.

Room Tip: Do not accept interconnecting doors unless you are using the next room. Club rooms at 35th floor c...
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  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank filo5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PPSINGCS, Manager at Pan Pacific Singapore, responded to this review, March 21, 2013
Dear filo5,

It was our pleasure to have you as our guest and I am regretful to learn of your less than desirable experience with the noise disruption. Taking your experience on board, we will be sure to seek for improvement where necessary. Nonetheless, it is a relief that the room facility and the level of service was up to your satisfaction. The team and I will look forward to having another opportunity to welcome you again in the near future.

Regards,
Jennifer Wong
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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7,277 reviews from our community

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Sheffield, United Kingdom
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 15, 2013

I would not hesitate to stay here again. Our room was spacious, very modern and well equipped. The staff could not have been more helpful, and the scrummy chocolate cake they delivered to my room on my birthday was a lovely surprise.
The location was ideal for seeing the sites and shops of Singapore. We did not eat in the restaurant, preferring to try the local Hawker Centres, and nearby restaurants on the Quay's. We did have the "continental breakfast" offer in the coffee area, and found that to be good value.
As with most of Singapore, alcoholic drinks are "major tourist city centre" prices, but that did not prevent us enjoying our "after dinner" drinks in the relaxing bar/lounge area.

Room Tip: Our room was on the 21st floor - overlooking the 4th floor swimming pool/garden area. As the room h...
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  • Stayed February 2013, traveled with friends
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    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chris200000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PPSINGCS, Manager at Pan Pacific Singapore, responded to this review, March 21, 2013
Dear Chris200000,

Thank you for choosing Pan Pacific Singapore as your preferred choice and we are pleased that you have enjoyed an excellent stay with us. Thank you for recognising our effort and for sharing your GREAT review here on TripAdvisor. We look forward to welcoming you back for another memorable hotel experience in the not too distant future.

Regards,
Jennifer Wong
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chester
Level 3 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed March 15, 2013

We had an amazing stay at the Pan Pacific Singapore. We booked a panoramic room that looked out over the harbour and the city skyline. Although the rooms are quite basic the view more than made up for it. Breakfast was lovely everyday and the hotel has its own boat that takes you to the other side of the river. Service was exceptional and we would definitely stay there again if we ever went back.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LH82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level 6 Contributor
90 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed March 14, 2013

Nice lobby with pods seats - Refreshing design. The details of the furnishings in the room is one of the BEST I've stayed in. Only the best are used - I realised this after loving the bathroom mirror & enquired with the hotel but it was not on sale but I found out that a shop in Singapore sells it for S$815. Lovely city view I had for my room. Location of the Hotel is also the Best. Juts take the lift down & u are connected to Marina Sq shopping mall. The only gripe I had was the elevator is rather warm in the afternoon. As I was staying on higher floor. I had to use the elevator that is on the exterior of the hotel. It provides a fantastic view of Singapore but its rather warm inside.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank johnck88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PPSINGCS, Manager at Pan Pacific Singapore, responded to this review, March 21, 2013
Dear johnck88,

It was our pleasure to have you as our guest and I am delighted that you have thoroughly enjoyed the stay. The team at Pan Pacific Singapore joins me in thanking you for recognising our effort and we look forward to welcoming you again for an Enriching Pacific experience in the near future.

Regards,
Jennifer Wong
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
KL
Level 4 Contributor
42 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed March 14, 2013

this is my second stay at the pan pac and it was indeed a wonderful stay. check in was easy and they even offered a welcome drink as we had to wait for about 5 minutes for check in. they upgraded us to a city suite and that was great.

the room was extremely spacious and the amenities are great - from a proper hair dryer to a nespresso coffee machine (amongst others).

the breakfast spread is plentiful and service is good.

i will most definitely stay at this hotel again and again.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank summerskye3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PPSINGCS, Manager at Pan Pacific Singapore, responded to this review, March 21, 2013
Dear summerskye3,

What a pleasure to learn your GREAT review on Pan Pacific Singapore and we appreciate your sharing the memorable hotel experience with us. It certainly encourages our team to continue to seek for improvement on the current service and facility in our effort to achieve excellence. It will be our great pleasure to welcome you back for another Refreshing Pacific experience in the near future.

Regards,
Jennifer Wong
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed March 14, 2013

recently stayed here for two nights while on vacation.
The lobby was very nice, and reception was handled professionally.
The rooms are dated, however, and not worthy of a five star hotel.
used the pool and the service was very nice.
the location is alright, but not great. For nightlife probably better to be near Clarke Quay.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jenida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PPSINGCS, Manager at Pan Pacific Singapore, responded to this review, March 21, 2013
Dear jenida,

It was our pleasure to have you as our guest and we appreciate your constructive review on your recent stay experience. Taking note of your feedback, we will be sure to continuously seek for improvement upon current service and facility. We look forward to having another opportunity to welcome you back for a memorable hotel experience in the future.
Regards,
Jennifer Wong
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vasai, Maharashtra, India
Level 6 Contributor
143 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed March 14, 2013

We stayed at the Pan Pacific for 3 nights and enjoyed our stay there; although we would be out of the hotel after the breakfast, and return at dinner or after dinner, the well anointed rooms made life easy and relaxed. The rooms are spacious, well furnished with writing gables, stationery, sofas, tea / coffee makers etc. The showers / toilets / closets are perfect with good quality toiletries. The large verandah gave an excellent view of the Marina Square Hotel, Marina Bay Sands, The Eye, and the bay.
The large, expansive and fresh breakfast was the most enjoyable meal we had in Singapore. Courteous and helpful staff made it a happy morning ritual.

Room Tip: All rooms are fine.
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  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dr_Amar_Bhatia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PPSINGCS, Manager at Pan Pacific Singapore, responded to this review, March 14, 2013
Dear Dr_Amar_Bhatia,

Thank you for choosing Pan Pacific as your preferred choice for your family vacation in Singapore! We are most delighted to learn that you have thoroughly enjoyed the stay with us. We look forward to having another pleasure to welcome you again for a Refreshing Pacific Experience in the near future!

Regards,
Jennifer Wong
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pan Pacific Singapore

Property: Pan Pacific Singapore
Address: 7 Raffles Boulevard | Marina Square, Singapore 039595, Singapore
Phone Number:
Location: Singapore > Singapore > Marina Bay
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#6 Romantic Hotel in Singapore
#8 Family Hotel in Singapore
#9 Business Hotel in Singapore
#13 Luxury Hotel in Singapore
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Pan Pacific Singapore 5*
Number of rooms: 780
Official Description (provided by the hotel):
Located in the heart of Marina Bay and Singapore's Central Business District, Pan Pacific Singapore provides newly-renovated rooms and suites with panoramic views of the city skyline. Linked via skybridge to three shopping malls and Suntec City Singapore International Convention and Exhibition Centre, guests will be surrounded by iconic attractions within walking distance including the ArtScience Museum, Gardens by the Bay, Marina Bay integrated resort and Esplanade - Theatres by the Bay. Leisure and business travellers will enjoy a superb choice of dining, entertainment and cultural atractions. Within the hotel, 6 signature award-winning restaurants, an outdoor swimming pool and 24-hour fitness centre offer options to dine and unwind at. The Promenade mrt station located within five minutes' walking distance offers utmost convenience and connectivity to the city and a complimentary weekday shuttle bus operates around the Marina Bay Financial Centre route. ... more   less 
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Also Known As:
Pan Pacific Singapore Hotel Singapore
Pan Pacific Hotel Singapore
Singapore Pan Pacific

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