We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Pan Pacific Singapore
Nearby Hotels
$258
$173
Expedia.com
View Deal
Certificate of Excellence
  • Pool
  • Restaurant
One Farrer Hotel & Spa(Singapore)(Great Value!)
$186
$163
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Crowne Plaza Changi Airport(Singapore)(Great Value!)
$133
CrownePlaza.com
View Deal
Certificate of Excellence
  • Pool
  • Restaurant
$271
$171
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
$357
RitzCarlton.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
$240
$202
Fullerton Hotel
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Marina Bay Sands(Singapore)
$529
$312
MarinaBaySands
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
Swissotel The Stamford Singapore(Singapore)(Great Value!)
$193
$170
Agoda.com
View Deal
Certificate of Excellence
  • Pool
  • Restaurant
Shangri-La Hotel, Singapore(Singapore)
$297
$215
Orbitz.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
Park Hotel Clarke Quay(Singapore)(Great Value!)
$112
$92
Official Website
View Deal
Certificate of Excellence
  • Free Parking
  • Pool
Reviews (8,472)
Filter reviews
8,472 results
Traveler rating
5,783
2,003
444
139
103
Traveler type
Time of year
LanguageAll languages
More languages
5,783
2,003
444
139
103
Show reviews that mention
All reviewshai tien lomarina baybalcony roomthe club loungesuntec cityour honeymoonexcellent hotelbuffet breakfastlate checkhigh floorshopping mallbusiness hotelraffles hotelmrt stationorchard roadatriumgym
Filter
Updating list...
5,014 - 5,019 of 8,472 reviews
Reviewed March 3, 2013

My husband and I stayed for one night on a stop over from Sydney to Thailand. I have stayed quite a few times at the Pan Pacific on route to the Middle East and had always enjoyed my stay.
Having had a very slow checkin we went up to our room which was 2925 where we waited for our luggage. The luggage didn`t arrive so hubby rang to see where it was. Ok, bags arrived. Went into the bathroom without shoes and found the floor sticky and then to my horror I saw a hair on the uncleaned or badly cleaned vanity. Not impressed.Forgot to mention that the toilet seat was broken and half off the bowl!
As we were leaving early the next morning we wanted to order an early breakfast. We couldn`t find the menu book so I rang the front desk to be told that we have to order via the tv( recent high tech upgrade). Spent half an hour trying to work the tv/ hotel control. Can you imagine how one feels when all they want to do is to quickly oder breakfast and go to bed?! Even when you do read the menu from the tv you then have to order over the phone!!
I will never stay here again when in Singapore . They need to lift their standards as there are many good hotels in Singapore.

  • Stayed: March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank australiaPetal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 3, 2013

Immaculate, great view over towards CBD. Room was equipped with all manner of technological kit you don't expect to find (and indeed I haven't in any other hotel) such as a range of cables including HDMI to enable connectivity for all manner of devices. More traditional features such as bathroom and bed/bedding absolutely lovely too. Very quiet. Nice location just away from bustle of city centre proper but easy access via air conditioned shopping malls and metro which kept heat/humidity acceptable. Breakfast quite nice with very wide range at buffet. Check-in staff fast and efficient. Quite dramatic lifts and architectural features. Top floor Asian restaurant pricey and only good standard, excellent view though.

  • Stayed: April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank GrahameandHelen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PPSINGCS, Manager at Pan Pacific Singapore, responded to this reviewResponded March 5, 2013

Dear GrahameandHelen,

It is with a great pleasure to learn of your memorable hotel experience at Pan Pacific Singapore and we are grateful for your sharing the experience here on TripAdvisor. We look forward to welcoming you to the new Pan Pacific Singapore when you next return to Singapore!

Regards,
Jennifer Wong
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 2, 2013

This is the place to be in. I had stayed for three nights from 26/2/2013 to 01/03/2013. We were part of a group. I got room no 2711 which had wonderful view of the Singapore flyer, marina bay as well the Singapore merlion from the hotel room itself. The night view from the hotel was superlative. The check in was swift. The variety available during breakfast was huge and enjoyable. I liked especially the fresh juices of carrot and sugar cane which was so fresh. Entire hotel officials were always smiling and helpful. One day the room was not cleaned due to some communication issue. When we returned late night and informed them the same, it was swiftly cleaned by the staff so quickly. The room was so nice and my family had an everlasting impression of Singapore just because of the hotel. I would recommend and prefer to be back here any time.

Room Tip: Ask for higher floor for the best views of harbour
  • Stayed: February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Msseetha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PPSINGCS, Manager at Pan Pacific Singapore, responded to this reviewResponded March 5, 2013

Dear Msseetha,

It was our pleasure to have you and your family as our guests and I am most delighted to learn that you have thoroughly enjoyed the stay with us. Thank you for recognising our effort in providing excellent service and facility and we will continuously strive towards achieving excellence. The team at Pan Pacific Singapore looks forward to welcoming back you for a memorable hotel experience in the near future.

Regards,
Jennifer Wong
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 2, 2013

did a business trip with two nights stay at Pan Pacific. Did enroll in the club arrangement which among other things made it possible to have a late check out. Friendly staff, although a bit lenghty check in. Nice rooms and great view from the morning restaurant on the 38th floor. Also great morning buffet.

  • Stayed: February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank DaneReview
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PPSINGCS, Manager at Pan Pacific Singapore, responded to this reviewResponded March 4, 2013

Dear DaneReview,

Thank you for choosing Pan Pacific Singapore and for sharing your stay experience with us. I am glad that you have enjoyed the great view from Pacific Club. We look forward to welcoming you again for another memorable hotel experience at Pan Pacific Singapore!

Regards,
Jennifer Wong
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 2, 2013

Was very well looked after and did not come across any mishaps. Front office and service staff was very courteous. A well organized hotel.The hotel is a bit away from the marina area so had to walk a bit more to the MRT.

  • Stayed: March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank sohan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PPSINGCS, Manager at Pan Pacific Singapore, responded to this reviewResponded March 4, 2013

Dear sohan,

It was our pleasure to have you as our guest and I am glad that you have enjoyed a satisfactory stay experience. The team at Pan Pacific Singapore looks forward to welcoming you again for another memorable hotel experience in the near future.

Regards,
Jennifer Wong
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews