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“#1 choice in Singapore”

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Pan Pacific Singapore
Ranked #13 of 317 Hotels in Singapore
Certificate of Excellence
Reviewed October 31, 2012

Have stayed in Pan Pacific Singapore a couple of times now and will probably do so in the future as well.

Besides the obvious - such as clean rooms, excellent facilities and top notch service - here are my 3 favorite things about the hotel:

1) Amazing views over Marina Bay
2) Convenient location - close to everything and with direct access to a shopping mall
3) Superb dining options within and nearby the hotel

As for negatives, I can only think of one: the breakfast restaurant seems to be always very crowded (not really ideal to start your morning by queuing to breakfast). However, staying in a club room solves this problem as you can have breakfast at the club.

Highly recommended!

  • Stayed: February 2012, traveled as a couple
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Thank epic_fin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PPSINGCS, Manager at Pan Pacific Singapore, responded to this reviewResponded November 1, 2012

Dear epic_fin,

Thank you for your continuous support of Pan Pacific Singapore and the team joins me in thanking you for your appreciation towards our effort in creating memorable hotel experiences. We certainly look forward to welcoming you again in the not too distant future!

Regards,
Jennifer Wong
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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4,846 - 4,852 of 8,019 reviews

Reviewed October 31, 2012

Stay in this hotel was a real pleasure. Starting from check-in and professional and nice welcome. Rooms are huge, beds are king-size and very comfortable, few pillows to choose the one which you like most. Working area in the room with high-speed internet connection. Bathroom is very nice, shower with few options of water dose. Wide range of food selection on breakfast. Very nice swimming-pool on the 6th floor, including baths. I strongly recommend this hotel for visitors.

Room Tip: Higher floors rooms gives better view but also longer time to wait for lifts.
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  • Stayed: October 2012, traveled on business
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Thank qba_redhunter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PPSINGCS, Manager at Pan Pacific Singapore, responded to this reviewResponded November 1, 2012

Dear, qba_redhunter,

It is such a delight to learn that you have thoroughly enjoyed the stay with us and we thank you for sharing the great feedback with us. We hope to welcome you again for another memorable hotel experience in the near future!

Regards,
Jennifer Wong
Operations Manager

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Reviewed October 30, 2012

Fabulous service on arrival after a 12 hour flight. We were upgraded to a balcony room in celebration of our wedding anniversary. The room was very quiet overlooking Marina Bay and very stylish. Breakfast choice was exceptional. You are very close to Marina Bay, Esplanade and Raffles. The staff were also very helpful. They helped to recommend places to eat and which buses to take to get us to the botanic gardens.

Room Tip: Aim for a balcony room overlooking the bay. Very quiet and a great view.
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  • Stayed: March 2012, traveled as a couple
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Thank JohnMondo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PPSINGCS, Manager at Pan Pacific Singapore, responded to this reviewResponded November 1, 2012

Dear JohnMondo,

Thank you for choosing Pan Pacific Singapore for your wedding anniversary celebration and I am pleased to learn that we have created a memorable hotel experience for you and your spouse. We appreciate your commendation towards our team and this certainly encourages us to further spur towards achieving excellence. We look forward to welcoming you for another enriching & refreshing Pacific Experience in the near future!

Regards,
Jennifer Wong
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 29, 2012

Pan Pacific Hotel Marina Bay was a refreshing change of pace to the usual visit to Singapore. The hotel is very big but is able to maintain a very modern, uncluttered, cozy appeal. The lobby, lobby lounge is unique with its lovely seating pods which seem to hover over water. Although it is a very big hotel, there is an overall sense of privacy. The hotel has a contemporary architectural and artful design and there are many pieces of art throughout the hotel. The check-in desks are truly special and are a totally different way of checking in.

Food at the Edge was excellent and the service was top of the line. The lunch buffet had a wide variety of foods but no sashimi for lunch! :-( They make up for it with a great dessert table. While I didn't expect lunch buffet to be cheap I do feel it was overpriced.

The breakfast buffet is also excellent and they serve fantastic coffee. If you don't eat at all, don't forget to try the coffee.

Room service is also great. For delicious comfort food try their Nasi Goreng and the Wanton noodle soup! Really good, for room service.

The hotel is conected to Marina Square mall and other malls. It is the perfect location to combine work and play.

Will most definitely stay there again.

Room Tip: All rooms are far from the elevator and all hallways are carpeted. If you can't stay on an exec...
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  • Stayed: October 2012, traveled as a couple
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Thank Lourdes B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PPSINGCS, Manager at Pan Pacific Singapore, responded to this reviewResponded November 1, 2012

Dear Lourdes B,

It was our pleasure to have you as our guest and we are grateful for your sharing the stay experience with us here on TripAdvisor. We take your positive feedback as an encouragement and your constructive feedback as a valuable learning lesson to improve upon. I am glad that you have enjoyed the overall ambience as well as the fantastic coffee at Edge. We hope to welcome you again for another memorable hotel experience at Pan Pacific Singapore!

Regards,
Jennifer Wong
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 29, 2012 via mobile

Newly refurbished, great service, rooms after lovely and have great views. the breakfast buffet had everything you could possibly want. very convenient location for shopping, metro rail or just getting around. Would stay here again.

  • Stayed: July 2012
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Thank Catacly5m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PPSINGCS, Manager at Pan Pacific Singapore, responded to this reviewResponded November 1, 2012

Dear Catacly5m,

I am pleased to learn that you have enjoyed the stay with us and would like to extend my gratitude for recognising our effort in providing excellent facility and service. We hope to welcome you again in the near future!

Regards,
Jennifer Wong
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 29, 2012

The hotel has had a major refurb - the rooms are ok but seems they have gone for modern/practical over luxury - the bathroom door doubles as the wardrobe door - depending which way you push it!
The location & views are good, but the lobby/atmosphere in the hotel is not nearly as good as some of it's big name neighbouring hotels.
Not bad for a one night business stopover....

Room Tip: Ask for a Marina Bay view room...
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  • Stayed: October 2012, traveled on business
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Thank Aimee M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PPSINGCS, Manager at Pan Pacific Singapore, responded to this reviewResponded October 30, 2012

Dear Aimee M,

It was our pleasure to have you as our guest and we thank you for sharing the experience with us. We appreciate your constructive feedback on the lobby ambience and will take it on board to seek for improvement where possible. We look forward to welcoming you again when you next return to Singapore!

Regards,
Jennifer Wong
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 28, 2012

Staff were wonderful here, they could not do enough for us. We were upgraded to a room with a balcony overlooking the Marina bay sands area. Easy to walk around the city and very safe and clean hotel. A bit on the high side price wise but for the location and quality well worth the price

  • Stayed: September 2012, traveled with family
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2  Thank Abeaks09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PPSINGCS, Manager at Pan Pacific Singapore, responded to this reviewResponded October 30, 2012

Dear Abeaks09,

I am glad to learn that you have enjoyed the stay with us and would like to thank you for your sharing the experience with us here on TripAdvisor. We definitely look forward to welcoming you again for another memorable hotel experience in the near future!

Regards,
Jennifer Wong
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pan Pacific Singapore

Address: 7 Raffles Boulevard | Marina Square, Singapore 039595, Singapore
Phone Number:
Location: Singapore > Singapore > Marina Bay
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#6 Romantic Hotel in Singapore
#7 Family Hotel in Singapore
#9 Business Hotel in Singapore
#13 Luxury Hotel in Singapore
Price Range: $193 - $448 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pan Pacific Singapore 5*
Number of rooms: 780
Official Description (provided by the hotel):
Located in the heart of Marina Bay and Singapore's Central Business District, Pan Pacific Singapore provides newly-renovated rooms and suites with panoramic views of the city skyline. Linked via skybridge to three shopping malls and Suntec City Singapore International Convention and Exhibition Centre, guests will be surrounded by iconic attractions within walking distance including the ArtScience Museum, Gardens by the Bay, Marina Bay integrated resort and Esplanade - Theatres by the Bay. Leisure and business travellers will enjoy a superb choice of dining, entertainment and cultural atractions. Within the hotel, 6 signature award-winning restaurants, an outdoor swimming pool and 24-hour fitness centre offer options to dine and unwind at. The Promenade mrt station located within five minutes' walking distance offers utmost convenience and connectivity to the city and a complimentary weekday shuttle bus operates around the Marina Bay Financial Centre route. ... more   less 
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Also Known As:
Pan Pacific Singapore Hotel Singapore
Pan Pacific Hotel Singapore
Singapore Pan Pacific

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