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“Best luxury hotel”

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Shangri-La Hotel, Singapore
Ranked #10 of 316 Hotels in Singapore
Certificate of Excellence
Reviewed October 5, 2013

We stayed for 3 nights in the Valley Wing over the Singapore Grand Prix weekend. From the moment of arrival we felt "looked after". The room was beautiful, and it had nice touches like bookmarks with poetry on them, tea brewed in evenings. Breakfast was an experience - many different types of food, all good. We had complimentary afternoon tea, canapés and drinks. The pool was fantastic fun for my 2 kids (8 and 10). They even change the carpet in the lift to let you know what day of the week it is.
This is just service at the highest level. Well done Shangri-La.

Stayed: September 2013, traveled with family
Thank Alvin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,735 - 2,741 of 5,004 reviews

Reviewed October 4, 2013

Our family with a boy 5 and a girl age 4 enjoyed 4 nights here. It was a great experience. We loved the kids water slides and pools. The kids play area was nice but we did not spend much time there.
At breakfast each morning there was a line to enter, so get there early.

We ate dinner at the silver shell seafood restaurant each evening. The food for the kids and the small buffet bar was very nice. We are not huge seafood fans but there was always a good variety and wonderful live music. Each night there was something new the kids raved about. The service for drinks was our main complaint. We would order drinks several times and not receive. We would walk to the bar and they would indicate a server would bring to us. One night we ordered four times with no drinks. Other than that the service and location are very special.
The way they treat the kids is wonderful. We took advantage of the kayak and the zip line, luge, bouncing area, obstacle course, tiger tower and cable cars. These are all a free bus ride away. Also spent one day at universal. The concierge desk was extremely helpful. This was our first trip to Singapore and we are all ready to return.

Stayed: October 2013, traveled with family
Thank Heather B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 3, 2013

My family had yet another perfect stay at this wonderful hotel in one of the best cities to relax. The hotel staff here are very friendly and assist in every way. Rooms in the Valley Wing are excellent and cater for adjoining rooms by having a common door from the hallway. The waterfall garden is worth the visit.

  • Stayed: September 2013, traveled with family
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Thank John747_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 3, 2013

Stayed in the Valley Wing. The attention to detail is brilliant. Returning from a previous visit you are greeted as if homecoming. The Summit Room staff remember your wants for breakfast and are constantly at your side whenever required. Sometimes they are a little stressed when the place gets really busy. But they prevail. The champagne bar is brilliant. It may be a bit expensive but it's worth every groat. Not too sure as to the current exchange rate for the groat against GBP..

Stayed: October 2013
Thank Gerardwarr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 30, 2013 via mobile

I stayed here with my boyfriend for 2 nights in August. We had a room in the Garden Wing which is beautiful as it surrounds the pool and garden/waterfall feature. The pool is simply stunning and kids will absolutely love it! We only had time for a quick swim after breakfast one morning sadly.
Our room was lovely, nice and roomy with a great bathroom (we liked the feature that opens the wall up between the bathroom and the bedroom - means you can have a chat whilst one of you is in the tub!)
We also enjoyed the cocktail hour (although the choice of food is limited compared to the horizon club cocktail hour at other shangri la hotels) and the cocktails were delicious!
We ate breakfast every morning in the waterfall cafe which I loved! We had breakfast included in the room cost so as well as ordering anything we wanted from the a la carte menu (I recommend eggs benedict, pancakes, waffles - it's all delicious) you can also help yourself to the buffet, and it's in a great location by the pool.
The location of the hotel is very good, a short walk from Orchard Road.

  • Stayed: August 2013
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1  Thank Abigail_Ruth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 30, 2013

My wife and I stayed at The Shangrila in Singapore for one week. We came over for the Singapore Grand Prix. Wow!! what an amazing stay we had. We have been to many 5 Star Hotels all over the World and this was the best we have ever experienced. We also went especially for our 40th Wedding Anniversary and my Birthday which falls on the same day and they certainly spoilt us. We had a lovely greeting card on arrival to our room and also a bowl of fruit and a beautiful cake(Chocolate Mouse). Then to our surprise on my Birthday we received in our room a Bottle of Wine and some beautiful hand made Belgian Truffles in a Gold Box. The whole ambience of the Hotel was wonderful, we would love to visit again some day. Maybe for our 50th!!! Would high reccomend this wonderful Hotel as could not find fault in anything.

  • Stayed: September 2013, traveled as a couple
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Review collected in partnership with shangri-la.com
Thank Steven R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 29, 2013

Excellent service, food and the room was huge and comfortable. Horizon club lounge is a great place to conduct meetings etc. Overall a very pleasant stay though can be a lil pricey compared to other hotels

  • Stayed: September 2013, traveled on business
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Review collected in partnership with shangri-la.com
Thank Jayanth Kumar R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Shangri-La Hotel, Singapore

Address: 22 Orange Grove Rd | Orchard Road, Singapore 258350, Singapore
Location: Singapore > Singapore > Orchard Road
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Singapore
#3 Romantic Hotel in Singapore
#4 Spa Hotel in Singapore
#6 Business Hotel in Singapore
#10 Luxury Hotel in Singapore
Price Range: $282 - $524 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel, Singapore 5*
Number of rooms: 793
Official Description (provided by the hotel):
Regularly voted among the top hotels in the world, the Shangri-La, Hotel Singapore, set in 15 acres of tropical landscaped gardens, is a truly luxurious oasis in the centre of bustling Singapore, a short walk from the main shopping, entertainment and dining districts. The hotel comprises 792 elegant guestrooms and suites with three distinctive wings: the newly renovated Tower Wing, with its contemporary relaxed vibe, housing the executive Horizon Club rooms and family-friendly rooms and suites; the urban resort Garden Wing, set amongst lush tropical foliage; and the exclusive Valley Wing for the discerning traveller. 127 service apartments and 55 luxurious condominium units are also available for longer staying guests. ... more   less 
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Also Known As:
Shangri La Hotel Singapore
Shangri La Singapore

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