This was to be the highlight of my trip, i'd seen the pictures on the website, thought the hotel and grounds looked fantastic couldn't wait to stay.
Unfortunately we had been booked into a twin room (hotel fault, not travel agent), they were unable to move us, showed us 3 different rooms and in the end charged us to upgrade to a 'larger' room. Check in took approx 1 hour which isn't what you need after a 12 hour flight. A lack of good English spoken at reception didn't help matters. No apology for the incorrect booking,...nothing
Apart from that the hotel was very nice, although it's public areas do seem to have an identity crisis. Is it a bar or a restaurant? Trying to get served at the groundfloor bar/noodle reataurant / sushi?? whatever, was a nightmare.
The penthouse bar was nice, good cocktails, excellent views.
But our stay was marred by the check in. It really irked me.
One thing though, you'll read reviews that the hotel is a bit of a walk from the action. Rubbish, it's just 3 miunutes from Orchard Road.
Would i stay again? Yes, if business were paying. I wouldn't rush to pick up the tab out of my own wallet.
- Official Description (provided by the hotel):
- Regularly voted among the top hotels in the world, the Shangri-La, Hotel Singapore, set in 15 acres of tropical landscaped gardens, is a truly luxurious oasis in the centre of bustling Singapore, a short walk from the main shopping, entertainment and dining districts. The hotel comprises 792 elegant guestrooms and suites with three distinctive wings: the newly renovated Tower Wing, with its contemporary relaxed vibe, housing the executive Horizon Club rooms and family-friendly rooms and suites; the urban resort Garden Wing, set amongst lush tropical foliage; and the exclusive Valley Wing for the discerning traveller. 127 service apartments and 55 luxurious condominium units are also available for longer staying guests. ... more less
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- Also Known As:
- Shangri La Hotel Singapore
- Shangri La Singapore