The service at the hotel was second to none. Nothing was too much trouble, we were especially grateful for their help in recovering my wife's camera which she left on the seat of a taxi. The taxi company and driver were traced and the camera returned to us within an hour.
I booked early directly through the hotel website and obtained an extended weekend rate that gave us a late 4pm check out on the Monday afternoon. This made for a relaxing time before a late evening flight back to London. There is a wide range of food on offer, but our best experience was after checking out of our room when we went for High Tea at the Rose Veranda on the Mezannine floor above the main reception area. The food was superb, a wide choice of different cooked foods, and basically go back as many times as you want. The service was excellent, and at S$40, c£20 per head incredible value for money.
If you have time, visit the Orchid Gardens in the Botannical Gardens a short taxi ride from the hotel - stunning colours and variety.