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“As good as it gets”

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Four Seasons Hotel Singapore
Ranked #2 of 319 Hotels in Singapore
Certificate of Excellence
Reviewed April 6, 2006

I rarely enthuse about a hotel but this one breaks the mould. Not so much for its rooms and facilities, they are fine enough but replicated as well elsewhere. No, what makes this one different is the quality of service. The staff are the best trained and motivated I have ever encountered, I think. So few chains understand the need for this to ensure repeat business. Service is personalised, discreet and anticipatory. From the wakeup call to the concierge, the transition is flawless. The emphasis on safety is also very welcome. My only niggles are the constant fiddling with the room key, especially for the lift - time they went wireless - and the room safe is too small for a laptop.

  • Stayed: April 2006, traveled on business
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6  Thank toomanybeds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,727 - 1,733 of 2,066 reviews

A TripAdvisor Member
london
434
Reviewed March 12, 2006

Got a last minute room here as all of singapores hotels were packed due to some aerospace convention. Had a suite that was very spacious and up to the usual 4 seasons standards.

This hotel is very swish...the reception staff look sharp in their suits and have communication devices to keep in touch with other staff whilst on the move.

The spa is excellent with free use of jacuzzi, steam room, suana etc. Two great outdoor swimming pools (one at spa level - about level 10?)...and one right at the top of the hotel.

This hotel is located just off the top end of orchard road and is linked by a strip of designer clothes shops to the Hilton.

I would thoroughly recommend this hotel.

  • Stayed: February 2006
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4  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 27, 2006

After the long flight from Christchurch NZ what bliss to arrive at the Four Seasons for a four-night stay. Swift and ever-smiling reception team at check-in (accomplished in moments) baggage arrived swiftly in our deluxe room where clothes we had had sent in advance were already hanging in the wardrobes. Great deluxe twin, wonderful separate shower in the roomy bathroom and what a benefit the separate w.c. is. Room service silky smooth. Breakfast ordered for 0830 arrives at...0830 on the dot and what an inspired idea to be provided with a toaster - no rubbery cold toast here. Everyone remembered our names, bar, restaurant and fitness centre staff wonderfully friendly. We loved the discreet service at both pools and enjoyed fabulous manicures, pedicures and an in-room massage. In summary, a superb stay we would hope to repeat.(Les Amis and Au Jardin des Amis great restaurants in Singapore - London prices but with Singaporean charm, and if you can, fly Raffles Class with Singapore Airlines - sets the mood for a great stay in this fabulous city).

  • Stayed: February 2006
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5  Thank StephenIsleofMan_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 25, 2006

Although we stayed for only a night and found the service and facilities very good, there were just a few annoying things that marred our experience. First, a welcome letter personally addressed and hand-written to me was a nice touch - but how difficult is it spell my surname right when it is only 3 letters long? This I can forgive, but not what follows. A week after returning home to UK, I received a letter and a bill to say that I had taken a pack of playing cards from the minibar, and they have debited S$11 against my credit card!!! Not only had I not taken the cards, but I don't play cards, and I had no time in a short stay to play cards. Would anyone in such a well appointed hotel be bored enough to play cards, I wonder! In perspective, S$11 is a petty amount of money. Why would a hotel with millions in turn over pursue such a small amount? I personally could not justify expending my time or the cost of a long-distance phone call to Singapore to get a refund of S$11. I emailed Four Seasons International - their website promised a reply within 48 hours. 4 weeks later, silence, nada. Think about it - for a mere $11 Four Seasons has paid a lot more in ruining their reputation.

  • Stayed: January 2006
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20  Thank NNei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 9, 2006

This is one of my favorite hotels. I have been staying here since 1999 and just love it. The rooms are luxurious. The service is excellent. The food is very good, especially the dim sum. They have always gone out of their way to accommodate my special dietary needs.

  • Stayed: December 2005, traveled on business
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2  Thank livefully
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 21, 2006

We stayed here twice: several days in December and again in January. Both stays were really superb.

This hotel has many admirable qualities: nicely sized and apportioned rooms, excellent service, fine restaurants, and a wonderful management that understands how to take care of guests. Though the hotel was busy, the concierge desk always dealt with requests quickly and made very fine recommendations. The bell staff was the most efficient I have encountered anywhere--and the food, from the superb buffet breakfast to dinner in both restaurants was far better than your average hotel, indeed average five star hotel, dining. The management of this hotel, in a fine location for most attractions in Singapore, really has done a marvelous job here. I'd recommend it for anyone who has to spend time in Singapore.

  • Stayed: December 2005
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5  Thank ALKDVS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 16, 2006

  • Stayed: January 2006
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5  Thank LLori
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Four Seasons Hotel Singapore

Address: 190 Orchard Boulevard, Singapore 248646, Singapore
Phone Number:
Location: Singapore > Singapore > Orchard Road
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Singapore
#1 Spa Hotel in Singapore
#2 Family Hotel in Singapore
#2 Luxury Hotel in Singapore
#5 Business Hotel in Singapore
Price Range: $282 - $539 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Hotel Singapore 5*
Number of rooms: 255
Official Description (provided by the hotel):
Located on tranquil tree-lined Orchard Boulevard, Four Seasons Hotel Singapore provides a quiet, elegant and understated luxury while being in the midst of the shopping and entertainment district of Orchard Road. Our 6000sqm 3rd floor Club houses 2 indoor air-conditioned tennis courts, 2 outdoor tennis courts, a studio, lap pool, state-of-the-art gymnasium and Four Seasons Spa. Also, The Club oversees a family pool that is situated on 20th floor, the rooftop of the Hotel. The Hotel boasts of two award-winning restaurants and a lobby bar; One-Ninety Restaurant, Jiang-Nan Chun and One-Ninety Bar, at the lobby. Four Seasons Hotel Singapore is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. ... more   less 
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Also Known As:
4 Seasons Hotel Singapore
Four Seasons Singapore
Singapore Four Seasons
Four Seasons Hotel Singapore

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