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“Fantastic Hotel,First Class Service, Staff and Food”

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Four Seasons Hotel Singapore
Ranked #6 of 306 Hotels in Singapore
Certificate of Excellence
London
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Fantastic Hotel,First Class Service, Staff and Food”
5 of 5 bubbles Reviewed November 13, 2013

I Stayed for 8 nights recently on business and would highly recommend this Hotel on Orchard Boulevard for location and quality, the staff were all extremely helpful and went beyond the call of duty to make my stay comfortable,safe and enjoyable.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gulliver007London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AustinWSingapore, Director of Marketing at Four Seasons Hotel Singapore, responded to this review, November 17, 2013
Dear gulliver007London,

Thank you for sharing this review of your recent stay with us.

I am delighted to hear that you had enjoyed such a memorable and personalised experience.

For business, or leisure, we certainly hope to welcome you back again the next time your travels take you back here.

Yours Sincerely,

Austin Watkins
Director of Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,700 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (234)
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English first
San Francisco, California
Level Contributor
194 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
5 of 5 bubbles Reviewed November 12, 2013

My girl friends and I stayed at the Four Seasons for two days. As all Four Seasons, it is well appointed and the staff are friendly and professional. the location is perfect for shopping, eating,sight-seeing, jogging and whatever you want to do. It is close to the hop-on, hop-off bus, very convenient for tourists like us. We have a premier room and is quite roomy after adding an extra bed ( which is very comfortable). I was wondering whether I should have stayed at the Marina Sands Hotel as comparing to FS. After visiting the Marina Sands, I knew I made the right decision too be at the Four Seasons. The lobby of the Marina Sands is full of tourists, groups after groups and hundreds of suitcases. I rather appreciate the elegance and peacefulness of the Four Seasons.
The water tank of our toilet started to leak on the second day, and we were upgrade to a suite immediately so they could send a technician to fix the problem without disturbing us.
If there is any complain, I will say the breakfast at S$45/day and an extra bed at S$80/night are a bit steep.
Also, the single beds in the twin rooms are "single" beds, which are smaller than the double beds we are accustomed to.
I will most definitely stay at this hotel when I am in Singapore again.

Room Tip: Ask for higher floor rooms so you will not be looking at the tennis courts. Premier rooms are the wa...
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  • Stayed October 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelat70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AustinWSingapore, Director of Marketing at Four Seasons Hotel Singapore, responded to this review, November 17, 2013
Dear travelat70,

Thank you for taking the time to share this review or your recent stay with us here on TripAdvisor.

The Hotel does indeed have the privilege of being tucked away in the quiet enclave of Orchard Boulevard, yet still just a short stroll away from the golden mile of Orchard Road's shopping and entertainment. It is most heartening to know that you and your friends had an enjoyable time in your home away from home, and I trust that you had managed to get sufficient sight-seeing done with the hop-on/hop-ff bus service too!

We appreciate the feedback you have provided and would like to assure you that we continuously endeavour to work toward improving the overall guest experience for all our guests.

We look forward to welcoming you again when you next visit Singapore!

Yours Sincerely,

Austin Watkins
Director of Marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
79 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed November 12, 2013

Stayed here recently on a three day business trip to Singapore. Have been to Singapore several times before but had not used this hotel. Very pleased I decided to stay at the Four Seasons, my room was on the 19th floor and had wonderful views of the city, extremely spacious room with a really wonderful bathroom and very powerful shower. Very clean hotel, very comfortable bed and good air con in the room to keep it at the right temperature.
Staff at the hotel were all fantastic, very helpful, friendly and always smiling. From check in to departure I was really well looked after. I will stay at this hotel on every future trip I make to Singapore. Very sad to leave such a lovely place. I picked a rate which included breakfast and a one way transfer from the airport.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Barney70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AustinWSingapore, Director of Marketing at Four Seasons Hotel Singapore, responded to this review, November 12, 2013
Dear Barney70,

Thank you for sharing such a glowing review of your time with us here on TripAdvisor.

To know that we will be your choice of residence during your future visits to Singapore is extremely heartwarming to hear and a great encouragement to all of us at the Hotel.

For business, or leisure, we look forward to welcoming you again soon!

Yours Sincerely,

Austin Watkins
Director of Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai
Level Contributor
26 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed November 10, 2013

During my recent trip to Singapore I opted to stay in Four seasons mainly because of the positive reviews which I read in TA. Overall I had a very pleasant stay and would not hesitate to recommend it to anyone who is planning to visit Singapore.

Room
I got a room in a higher floor which had a pretty nice view. The Room was quite spacious and had everything which you find in a top-notch Hotel.

Staff
Staff was very attentive and will try their level best to make your stay as pleasant as they can.

Food
Quality of the food was very good. However the price were quite high. But there are many food outlets/ malls within a walking distance from the Hotel, so there are plenty of options.

Location
The Hotel is in a premier location and has many malls/pubs/restaurants close by. If you are planning to visit Singapore and has limited time (like me), this Hotel would be a very good option.

The only issue (minor) I had during my stay was, on the last day some of the wedding guests were staying in a room next to mine and I got up very early in the morning because of the noise. This was not a SERIOUS issue as this happened in the morning , however when you are paying a pretty high fee, you’ll have high expectations and even petty things like this will make a difference.

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank shane D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AustinWSingapore, Director of Marketing at Four Seasons Hotel Singapore, responded to this review, November 12, 2013
Dear shane D,

Thank you very much for taking the time to write this detailed review of your recent stay with us - we love that you shared your pictures as well!

Please accept our apologies for the inconvenience you faced with the noise in the morning, and we hope to welcome you again to your residence along Orchard Boulevard the next time you return to Singapore.

Yours Sincerely,

Austin Watkins
Director of Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
2 reviews
5 of 5 bubbles Reviewed November 10, 2013

Great hotel, fantastic location and outstanding staff and service.
Our check in was managed very smoothly.
Our room was to a very high standard and the bed was heavenly.
The breakfast was excellent.
My only criticism was no in house movies which did seem strange for a five star hotel.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Les B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AustinWSingapore, Director of Marketing at Four Seasons Hotel Singapore, responded to this review, November 12, 2013
Dear Les B,

Thank you for writing this review of your stay with us.

I am delighted to know that your experience was such an outstanding one and am sure that our team of staff will be equally thrilled by your compliments for them.

With regard to the in-house movies, there is a selection of movies available upon request at our Concierge desk and we would be happy to assist you with this the next time you visit.

We look forward to welcoming you again soon!

Yours Sincerely,

Austin Watkins
Director of Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manila, Philippines
Level Contributor
75 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 bubbles Reviewed November 7, 2013

My hubby surprised me with a trip to Singapore for my birthday and a chance to hook up with my best friend last October 21-24. Upon arrival at the hotel, we were met & ushered to the front desk for check-in, which took less than 5 minutes. Very efficient service to start with.
We were upgraded to a couple's floor--- it was nice and quiet, overlooking a park.
They do not disturb you until 12 noon to make up the room, unless you request for it to be made up earlier.
There is a turn down service, common with any five or six star hotel property. Little canapes are self-served during tea time. The room was spacious & kept very clean. Housekeeping was also efficient, since I had some requests for additional items. I left a note for them on the desk & at the end of the day, it was there when we got back to the room.
The bathroom was also huge & had complete amenities from L'Occitane.
The hotel location is perfect, close to Orchard Road but far enough from the very busy areas. The place is very tranquil without being drab. The staff were always courteous & very attentive to one's needs but never intruding. I noticed that the hotel security was also very attentive. A plus in a any hotel specially if you are traveling alone. My friend picked us up at the lobby & from the first day, the hotel security was able to identify the make of the car , since he asked us the next day, while we waited in the lobby, if the same car was picking us up. How observant!
Although in general Singapore is a very safe place to be in, this concern is still appreciated. The Changi Airport is about 20-25 minutes drive & by taxi will cost you not more than $25 Singapore dollars to get to the hotel from the airport.
We enjoyed our stay at in Singapore and The FOUR SEASONS Hotel never fails.
Everything was seamless. Nice city break & we can't wait to be back!

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank angelfish22_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AustinWSingapore, Director of Marketing at Four Seasons Hotel Singapore, responded to this review, November 11, 2013
Dear angelfish22_11,

Thank you for sharing such a glowing review of your stay with us here on TripAdvisor - to know that we had made it such a memorable one for you means the world to us.

I am absolutely delighted to hear of all the personalised experiences you encountered during your time with us. Our staff take great pride in ensuring that our guests receive exceptional and efficient service at all times, so I am sure they will be most encouraged by your comments.

We greatly look forward to welcoming you back again to your residence along Orchard Boulevard the next time you visit Singapore!

Yours Sincerely,

Austin Watkins
Director of Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, France
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed November 2, 2013

very good location very good staff and service
and also a very good country !
i liked singapore !!! it's simply ..... awesome
also the location at orchard street is veeeeeeeeeeeeery good and near everything (shopping, restaurants, metro station .....etc)

Room Tip: couples floor ;)
See more room tips
  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mahmoud M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AustinWSingapore, Director of Marketing at Four Seasons Hotel Singapore, responded to this review, November 4, 2013
Dear magdi_212,

Thank you for sharing such a candid review of your stay with us.

We look forward to welcoming you back to your residence along Orchard Boulevard the next time you return to our City In A Garden!

Yours Sincerely,

Austin Watkins
Director of Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Seasons Hotel Singapore

Property: Four Seasons Hotel Singapore
Address: 190 Orchard Boulevard, Singapore 248646, Singapore
Phone Number:
Location: Singapore > Singapore > Orchard Road
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Singapore
#2 Family Hotel in Singapore
#3 Spa Hotel in Singapore
#5 Business Hotel in Singapore
#6 Luxury Hotel in Singapore
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Four Seasons Hotel Singapore 5*
Number of rooms: 255
Official Description (provided by the hotel):
Located on tranquil, tree-lined Orchard Boulevard, Four Seasons Hotel Singapore provides a welcome oasis of calm in the midst of the city's bustle. 25 minutes from the airport, the Hotel is strategically located steps away from the shopping, entertainment and business belt of Orchard Road, and Singapore's first UNESCO World Heritage site - Singapore Botanic Gardens. Enjoy luxurious residential comfort and technological conveniences within our 255 spacious rooms and suites, and opt for room service available 24 hours - delivered in 15 minutes - or an intimate, delectable meal at award-winning outlets: One-Ninety Restaurant or Jiang-Nan Chun. Light up your night with handcrafted cocktails at One-Ninety Bar, and then conquer the day with shopping, sights and transit just mere steps away. Post-sightseeing, gently rejuvenate your body and soul under the masterful strokes of our therapists at our award-winning Spa, or reinvigorate at our tennis courts (outdoor or air-conditioned), 24-hour gym and two outdoor pools - one of which is located on the 20th floor, complete with a bar and an unforgettable, spectacular view of Singapore's city skyline. ... more   less 
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Also Known As:
4 Seasons Hotel Singapore
Four Seasons Singapore
Singapore Four Seasons
Four Seasons Hotel Singapore

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