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“Four Seasons for me from now on...”

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Four Seasons Hotel Singapore
Ranked #2 of 317 Hotels in Singapore
Certificate of Excellence
Reviewed August 20, 2013

Stayed at the Four Seasons for 2 night...upon arriving was greeted by Sachi....asked for a room in a quiet location...was told that there was a special if i wanted to upgrade....said yes and was given a corner premier room on the couples floor...best room ive stayed in so far..loved the fruit basket and tea with the turndown service....best breakfast selection as well....will be back in Singapore in three months and might try the suite this time...thanks Sachi for the nice upgrade and the tip on the best time to visit Japan

Room Tip: Room on the couples floor are super quiet
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  • Stayed: August 2013, traveled as a couple
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Thank Anovianto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AustinWatkins, Director of Marketing at Four Seasons Hotel Singapore, responded to this reviewResponded August 22, 2013

Dear Anovianto,

Thank you for taking the time to share this review here on TripAdvisor.

I am glad that you enjoyed your experience on our adults only Couple's Floor during your recent visit. Feedback from our guests are such encouragement for all of us, so I am sure that both Sachi and our culinary team will be happy to hear of your compliments.

We wish you safe travels and look forward to welcoming you home again in three months' time!

Yours Sincerely,

Austin Watkins
Director of Marketing

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1,199 - 1,205 of 2,007 reviews

Reviewed August 17, 2013

Easy to reach. In the middle of the town. Marina is NOT far away. Service is impeccable. You immediately feel home when You arrive. Help is readily available. Sleep quality is very high. Do not miss. In summary, in a bustling city like Singapore it is a pleasure to be helped personally.

  • Stayed: August 2013, traveled with family
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2  Thank Sahnur A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AustinWatkins, Director of Marketing at Four Seasons Hotel Singapore, responded to this reviewResponded August 19, 2013

Dear Sahnur A,

Thank you for sharing your review here on TripAdvisor!

We're delighted to know that we were your home away from home while you were in Singapore and look forward to welcoming you again the next time you return.

Yours Sincerely,

Austin Watkins
Director of Marketing

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Reviewed August 16, 2013

My husband and I was checking in to celebrate our honeymoon. Upon arrival, we're being greet by name and wish by the staff on our honeymoon. We feel special and warm on the marvelous staff. We're being upgrade to the couple floor and the room was so romantic feel. We like so much on the small little snacks that place in the room.

  • Stayed: August 2013
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1  Thank lamkf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AustinWatkins, Director of Marketing at Four Seasons Hotel Singapore, responded to this reviewResponded August 19, 2013

Dear lamkf,

Thank you for choosing to spend your honeymoon with us, we are thrilled to know that we had made your time together so special and memorable.

We hope to welcome you again in the future the next time your travels take you back to Singapore.

Yours Sincerely,

Austin Watkins
Director of Marketing

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Reviewed August 15, 2013 via mobile

This was our first stay in a Four Seasons hotel but we know there's no turning back now! Everything was above and beyond making us feel like very valued customers for whom nothing was too much trouble! The pool and gym are worth a special mention as we were amazed by the standard of the facilities. We were so impressed with this hotel overall that we cancelled the original hotel we had booked for our next stay in Hong Kong to change to the Four Seasons instead!

  • Stayed: August 2013
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1  Thank Manuela M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AustinWatkins, Director of Marketing at Four Seasons Hotel Singapore, responded to this reviewResponded August 19, 2013

Dear Manuela M,

We absolutely love that we delivered an experience "beyond expectations" and even more thrilled that you will be spending your next holiday at our sister property, Four Seasons Hotel Hong Kong - they will surely take great care of you, too!

Thank you very much for sharing this glowing review with us here on TripAdvisor and we look forward to welcoming you home to your residence along Orchard Boulevard the next time your travels take you back to Singapore.

Yours Sincerely,

Austin Watkins
Director of Marketing

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Reviewed August 15, 2013

This is our second time at Four Seasons Singapore. Last year I posted an enthusiastic reception and, this year, our second stay was even better than the first - thing that I thought impossible. Please, notice that on our second visit we came with my parents and a couple of good friends of ours. They all were completely overwhelmed by the perfection of the service provided by Four Seasons Hotel Singapore. I will say again that this is the most elegant hotel in Singapore, everything is so beautifully appointed that one would just hope to live there. But what makes really the difference between Four Seasons Singapore and all the other 5 star hotels is service.
What we experienced at Four Seasons Singapore was not only the most perfect, attentive, exquisite, luxurious service imaginable but it was love, passion, and care provided by the most extraordinary people and professionals who truly love what they're doing and act with genuine respect and caring for their guests. Our sincere gratitude and congratulations go to Mr. Antoine Chahwan, who runs that hotel impeccably and our deep thank you to al the wonderful people who made our stay a truly unforgettable experience: Mr. Zoltan Nyiri, for his outstanding professionalism, the whole team of One Ninety Restaurant - Chef Nicholas Owen, our beloved Mogun, Mark and Justine - Chef Alan Chan of the gorgeous Jian-Nan Chun (the best pecking duck in Sigapore!) Mr. Gavinson and all the bell men. We will never forget our stay at Four Seasons Singapore and this is because all of you.

Room Tip: If you're travelling in couple pick a room on the Couples Floor and enjoy complete tranquility...
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  • Stayed: July 2013, traveled with family
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1  Thank Stefania_P_11_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AustinWatkins, Director of Marketing at Four Seasons Hotel Singapore, responded to this reviewResponded August 20, 2013

Dear Stefania_P_11_11,

Thank you for leaving us such a complimentary review of your recent stay with us.

Our staff work hard to ensure that the service they provide to our guests is warm and personalised, so your compliments in this review are an affirmation for them - they will be thrilled!

To know that we gave you a truly unforgettable experience gives us such pride and we eagerly wait to welcome you again on your next return to your home away from home!

Yours Sincerely,

Austin Watkins
Director of Marketing

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Reviewed August 14, 2013

Stayed 4 nights in August. Room excellent, and bed was the best I have ever had in a hotel. Staff very helpful and friendly. Concierge found a discount to the Aquarium, booked tickets and printed them out, saving us much time in line! Only small issue was the high cost of breakfast. But would stay here again without question and would recommend this property.

  • Stayed: August 2013, traveled as a couple
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Thank RobertZ813
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AustinWatkins, Director of Marketing at Four Seasons Hotel Singapore, responded to this reviewResponded August 15, 2013

Dear RobertZ813,

Thank you for sharing your review here with us on TripAdvisor and we love that you had a "wonderful experience" with us!

I'm glad you found our newly introduced service of being able to purchase special admission rates to the world-class attractions a time saver. We are continuously focused on making our guest experience as seamless and memorable as possible, hence your positive feedback is most appreciated.

We look forward to welcoming you home again the next time you return to Singapore!

Yours Sincerely,

Austin Watkins
Director of Marketing

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Reviewed August 14, 2013

I was surprised of such a Hotel in Singapore!!!!!!!!!!!!!!!! Rooms has insects we inform reception they tried to sort it out but no use. ambitious was not for a luxurious city like Singapore. I used to live in Grand Hyatt in Singapore before there were different experience.

  • Stayed: August 2013, traveled with family
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Thank 99Babak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A_Chahwan, General Manager at Four Seasons Hotel Singapore, responded to this reviewResponded August 14, 2013

Dear 99Babak

Thank you for sharing your feedback on Trip Advisor. I am extremely disturbed by your review and would truly appreciate to be given an opportunity to speak with you personally. Please feel free to contact me at gm.fssingapore.fourseasons.com. I look forward to hearing from you.

Kind regards

Antoine Chahwan
Regional Vice President
and General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Seasons Hotel Singapore

Address: 190 Orchard Boulevard, Singapore 248646, Singapore
Phone Number:
Location: Singapore > Singapore > Orchard Road
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Singapore
#1 Romantic Hotel in Singapore
#2 Luxury Hotel in Singapore
#2 Family Hotel in Singapore
#5 Business Hotel in Singapore
Price Range: $277 - $522 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Hotel Singapore 5*
Number of rooms: 255
Official Description (provided by the hotel):
Located on tranquil, tree-lined Orchard Boulevard, Four Seasons Hotel Singapore provides a welcome oasis of calm in the midst of the city's bustle. 25 minutes from the airport, the Hotel is strategically located steps away from the shopping, entertainment and business belt of Orchard Road, and Singapore's first UNESCO World Heritage site - Singapore Botanic Gardens. Enjoy luxurious residential comfort and technological conveniences within our 255 spacious rooms and suites, and opt for room service available 24 hours - delivered in 15 minutes - or an intimate, delectable meal at award-winning outlets: One-Ninety Restaurant or Jiang-Nan Chun. Light up your night with handcrafted cocktails at One-Ninety Bar, and then conquer the day with shopping, sights and transit just mere steps away. Post-sightseeing, gently rejuvenate your body and soul under the masterful strokes of our therapists at our award-winning Spa, or reinvigorate at our tennis courts (outdoor or air-conditioned), 24-hour gym and two outdoor pools - one of which is located on the 20th floor, complete with a bar and an unforgettable, spectacular view of Singapore's city skyline. ... more   less 
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Also Known As:
4 Seasons Hotel Singapore
Four Seasons Singapore
Singapore Four Seasons
Four Seasons Hotel Singapore

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