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“Luxury, peace and quite just off Orchard Road”

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Four Seasons Hotel Singapore
Ranked #5 of 314 Hotels in Singapore
Certificate of Excellence
Johannesburg, South Africa
Level 5 Contributor
83 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Luxury, peace and quite just off Orchard Road”
Reviewed January 8, 2013

My wife and I stayed at the 4 seasons after a cruise ending in Singapore. We arrived at 9am to drop off our luggage and were offed an early checkin. We paid a surcharge for a very late checkout the following night as our flight home was in the early hours. The staff were extremely helpful and welcoming and made some excellent recommendations for shopping and dining. The room was large and very well appointed.

  • Stayed December 2012, traveled as a couple
    • Value
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Helpful?
Thank bramm_travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rizwan_Shaikh, Hotel Manager at Four Seasons Hotel Singapore, responded to this review, January 10, 2013
Dear bramm_travel,

Thank you for your kind words about your recent visit.

I am most happy to know that our staff had managed to make your visit to the City In A Garden a truly memorable one with their recommendations.

We look forward to welcoming you back again soon and sharing with you more places of interest!

Rizwan Shaikh
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,868 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Value
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Westport, Connecticut
Level 4 Contributor
31 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed January 2, 2013

Lobby areas are sane and comfortable, staff is good, room was good but expectations were a bit higher for us. It's near time for updating the rooms but such easy access to nearby Orchard Rd for restaurants and shops makes it tolerable. Room size was good, but sleep comfort could have been better as in sheets and bedding. We had a view of the Tennis courts on a lower floor so nothing positive to say there.

  • Stayed December 2012, traveled with family
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Helpful?
1 Thank R S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rizwan_Shaikh, Hotel Manager at Four Seasons Hotel Singapore, responded to this review, January 9, 2013
Dear R S,

Thank you for taking the time to post about your experience at our hotel.

While we are disappointed to hear that your experience fell short of expectations, please be assured that your feedback is most appreciated as we continue to work towards improving the overall guest experience at the hotel.

I hope to have the opportunity to welcome you back in the near future.

Rizwan Shaikh
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
Level 5 Contributor
67 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed January 2, 2013

The location, the service, the room, the ambience--all were perfect. Well, maybe the room wasn't very high-tech...tv offerings were very limited, no in-room movies. But that was the only negative I could mention. We were there before Christmas and the hotel was decorated beautifully. The staff was so friendly and accomodating that we didn't want to leave.
We had a package which included breakfast and one dinner--very well-prepared but very expensive if you had to pay extra for the meals.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jess6612
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rizwan_Shaikh, Hotel Manager at Four Seasons Hotel Singapore, responded to this review, January 9, 2013
Dear jess6612,

Thank you for your complimentary review of your recent stay in our Hotel.

I am glad that you had the opportunity to experience and catch a glimpse of the Christmas decorations set up by our resident florist, Linus Loh. The lovely smell of pine lingered around the Hotel for days!

With regard to your feedback on the limited TV offerings and in-room movie selections, our Concierge team consistently updates their collection of movies so as to provide guests with what is most current. Your feedback is appreciated and we will continue to take measures to enhance the entertainment aspect for guests.

Last but not least, it is truly heartening when a guest says that they cannot bear to leave us and I am glad that we made you feel so at home during your stay.

If your travels lead you our way again, please let me know.

Rizwan Shaikh
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level 3 Contributor
23 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed December 27, 2012

We stayed at the Four Seasons just before Christmas with our 3 children. I chose the Four Seasons because of their faultless service We were permitted a 4pm check out and access to the Health Club change rooms until 10pm, which was fantastic because we had a 1am flight to catch. I have found that a lot of hotels won't guarantee inter-connecting rooms, but the Four Seasons had no problem with this. There was a child size bathrobe for my youngest child and biscuits, juice and macaroons waiting in the room when we arrived. The roll out bed we had asked for was all ready and set up. The location is superb - a shopping mall back from the top end of Orchard Rd. Orchard Road was dripping in Christmas decorations and it was a lovely time of year to go to Singapore. The bell captain made a point of remembering my 3 children's names. There is an open roof top pool for children, with pool toys freely available. The pool attendant took service to a whole new level by anticipating our every whim. She immediately set out fresh towels and brought complimentary chilled water and orange juice and brought out plastic bags for wet swimming costumes.
I'm really nitpicking here, but there were a few things that made me curious as to the hotel's rationale: basic toiletries were provided but extra things such as toothbrushes, combs etc had to be requested. Turn down service was also very basic - mats placed next to the bed and curtains closed, but no slippers put out or chocolates on pillows. These are minor details but it felt like niggly cost cutting and struck a slightly discordant note.
I love the Four Seasons and wouldn't hesitate to recommend this property to people travelling with children, but I'd also say to management - please feel free to lay it all on - every small detail is noticed, remembered and appreciated by your guests.

  • Stayed December 2012, traveled with family
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Helpful?
4 Thank Katrina70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level 3 Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed December 26, 2012

its location is just perfect not too far from orchard street..everything u want is just 10 minutes by cab from there the metro station is also close by.. very nice staff..very helpfull too..the room was very comfortable the bed very amazingly soft..and the chinese restaurant was also really good..i would suggest anyone staying in this hotel to try the chocolate milkshake its amazing....

  • Stayed December 2012, traveled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Siddharth P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Level 3 Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed December 22, 2012

Wonderful hotel located just off Orchard Road but you can walk to famous shopping street though a shopping arcade linking it to the Hilton hotel. Rooms were comfortable, clean and very big. The beds were incredibly comfortable and we had the best sleep after all the shopping and partying!

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank navinf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level 5 Contributor
86 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed December 16, 2012

Simply wonderful hotel, great location.

One of my favourite hotels in the world, it's always a great personal welcome from the staff.

Rooms very comfortable and large.

Only letdowns really are the breakfast and also the gym and spa facilities which are a bit cramped and not in keeping with everything else.

  • Stayed October 2012, traveled on business
    • Value
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    • Cleanliness
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Helpful?
Thank McGlashan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Four Seasons Hotel Singapore

Property: Four Seasons Hotel Singapore
Address: 190 Orchard Boulevard, Singapore 248646, Singapore
Phone Number:
Location: Singapore > Singapore > Orchard Road
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Singapore
#2 Family Hotel in Singapore
#3 Spa Hotel in Singapore
#5 Business Hotel in Singapore
#5 Luxury Hotel in Singapore
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Four Seasons Hotel Singapore 5*
Number of rooms: 255
Official Description (provided by the hotel):
Located on tranquil, tree-lined Orchard Boulevard, Four Seasons Hotel Singapore provides a welcome oasis of calm in the midst of the city's bustle. 25 minutes from the airport, the Hotel is strategically located steps away from the shopping, entertainment and business belt of Orchard Road, and Singapore's first UNESCO World Heritage site - Singapore Botanic Gardens. Enjoy luxurious residential comfort and technological conveniences within our 255 spacious rooms and suites, and opt for room service available 24 hours - delivered in 15 minutes - or an intimate, delectable meal at award-winning outlets: One-Ninety Restaurant or Jiang-Nan Chun. Light up your night with handcrafted cocktails at One-Ninety Bar, and then conquer the day with shopping, sights and transit just mere steps away. Post-sightseeing, gently rejuvenate your body and soul under the masterful strokes of our therapists at our award-winning Spa, or reinvigorate at our tennis courts (outdoor or air-conditioned), 24-hour gym and two outdoor pools - one of which is located on the 20th floor, complete with a bar and an unforgettable, spectacular view of Singapore's city skyline. ... more   less 
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Also Known As:
4 Seasons Hotel Singapore
Four Seasons Singapore
Singapore Four Seasons
Four Seasons Hotel Singapore

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