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M Hotel Singapore
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Reviews (1,903)
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Reviewed February 23, 2013

I have just returned from a 3 night stay for business. Check in was easy and porters were very welcoming. When you read previous reviews re front desk attitude, I concur that whilst they are competent and efficient, you dont get a warm feeling from them. The room was a reasonable size with great areas to work from. I stayed in a club room so wifi was included. The shower definitely was very small, and the one piece of soap was strange. I did eventually get a second soap the next day. Club breakfast had a nice selection each morning. The MRT stop is very close but taxi's are very cheap anyway( at least 30% cheaper than Australia). There is nothing stopping me from staying here again, but I would like to see if something comparably priced in Orchard road was available.

  • Stayed: February 2013, traveled on business
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Thank Graeme017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MHotelSing, Hotel Management at M Hotel Singapore, responded to this reviewResponded February 25, 2013

Dear Graeme C,

It is nice to hear that you had an enjoyable stay with us, especially that you found the check-in to be smooth and our concierge “very welcoming”.

Thank you for your recommendation, we would love to welcome you back to experience another brilliant stay at the M Hotel Singapore.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 23, 2013

M hotel is located at quite a central location.
Very near to some of the very nice places and streets of Singapore with plenty of nice cafes and interesting shops for sightseeing.
7-11 also 2mins walk from hotel, its rather convenient even at night.
There's 24hours room service, so there wont be a concern of getting hungry at night too.

Other aspects are very normal and average though. Service very normal, no outstanding enough to be commented. Though room service was not very well done when we asked for chilli and they provided ketchup instead. No salt and pepper provided for the western food we ordered too.

Room was pretty average, clean but not particularly nice.
They provided most things we need like towels, shampoo, conditional, shower foam, toothbrush and toothpaste. Hence that aspect is quite properly provided.

  • Stayed: February 2013, traveled with friends
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Thank mingzhen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MHotelSing, Hotel Management at M Hotel Singapore, responded to this reviewResponded February 25, 2013

Dear mingzhen,

Thank you for your insightful feedback, we are elated to know that you had a “nice stay” at the M Hotel Singapore and that you liked the accessibility of the hotel and the thoughtful in-room toiletries provided.

However we hope you would have had a better perception of the service delivery. We regret that there was a slip up with regards to your request for chilli sauce and hope the subsequent rectification is satisfactory.

We look forward to having you stay with us again.

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Reviewed February 19, 2013

Hotel is nice but too deep in the CBD. After offices shut, place is almost a ghost town. Cabs are tough to get in the evening and a trip to Orchard Road could take an hour so be mindful and plan your commute. Rooms are spacious and tidy. Good food, restaurant is nice and so is the tea hut. Good for business travelers and for short stay.

  • Stayed: February 2013, traveled on business
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Thank rakesh1198
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MHotelSing, Hotel Management at M Hotel Singapore, responded to this reviewResponded February 25, 2013

Dear rakesh1198,

Thank you for your good review. It is heartening to know that you found the M Hotel Singapore to be “nice”, with rooms being “spacious and tidy” and our restaurants offering “good food”.

Indeed we are located in the Central Business District, however our location is not far from the vibrant night life in Singapore. The nearest MRT station is a mere 5-minute walk from our hotel which allows for easy access to major tourist attractions such as Vivocity, Orchard Road, Chinatown and Clarke Quay.

We look forward to welcoming you back for another memorable stay experience.

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Reviewed February 11, 2013

Have stayed here for 3D/2N for the CNY with family and bf. Highly recommended. Location is 5 mins walk from Tanjong Pagar Station, with McDonalds/7-11 along the way to the hotel in case one gets hungry or need stuff. Bus stop across the hotel.
Fast elevators. Every employee is pleasant! I most especially liked the receptionist Ms Nua Farhani (i hope i did get the name right), as she is very informative and all smiles each time we approach her. Though there is construction at the back of the hotel, you can hardly hear it (or even know there actually is construction at the back). There were mandarin oranges in the room (welcoming thing for the lunar year), which was nice. Buffet breakfast is heavenly!

Rooms: very spacious, business-y. ample outlets for your laptop or ipod/iphone charger, etc. The bed is truly comfortable, thick warm sheets.
Bath tub, check. would be nice if the toilets have bidets. I find the shower area okay, considering i am Asian - but Whites might find it small for their built.

Wifi is fast - but need to log in every now and then. (log in the morning, get out of hotel to explore sg/go down at the lobby, come back up and you need to log in again)

Aside from that, overall a truly comfortable stay.

  • Stayed: February 2013, traveled with family
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Thank kcms2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MHotelSing, Hotel Management at M Hotel Singapore, responded to this reviewResponded February 20, 2013

Dear kcms2011,

We are elated to know that you had a “splendid stay” at the M Hotel Singapore!

Thank you for your wonderful feedback and high recommendation, we are deeply flattered. We will convey your compliments to our staff as it is through motivational words like these that drive us to achieve even higher accolades and maintaining consistently high guest satisfaction.

We cannot wait to have you back for many brilliant stay experiences ahead.

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Reviewed February 5, 2013

Hotel surrounded by all possible declicious restaurants, pubs/bars, malls, MTR , offices, etc.
Good staff around the clock to help with your queries and anything that you need.
Nice J bar on the 9th floor , costly though but good to visit if you wish to go for a drink in the middle of the night.

Spacious room as well. comfortable bed and pillows.
Nice clean bathroom that come with the bath tub as well as the traditional shower.

  • Stayed: January 2013, traveled on business
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Thank Kean L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MHotelSing, Hotel Management at M Hotel Singapore, responded to this reviewResponded February 7, 2013

Dear Kean L,

We are deeply thankful for your five-star rating in this review.

It is very rewarding to hear that you enjoyed your stay with us and experienced the warm hospitality of the M Hotel Singapore.

We cannot wait to have you back and we love to create many beautiful stay experiences for you again.

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