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“Fine but not memorable!” 3 of 5 stars
Review of M Hotel Singapore

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M Hotel Singapore
4.5 of 5 Hotel   |   81 Anson Road, Singapore 079908, Singapore   |  
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Ranked #103 of 305 Hotels in Singapore
Certificate of Excellence
Cairns
Level Contributor
127 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Fine but not memorable!”
3 of 5 stars Reviewed February 23, 2013

I have just returned from a 3 night stay for business. Check in was easy and porters were very welcoming. When you read previous reviews re front desk attitude, I concur that whilst they are competent and efficient, you dont get a warm feeling from them. The room was a reasonable size with great areas to work from. I stayed in a club room so wifi was included. The shower definitely was very small, and the one piece of soap was strange. I did eventually get a second soap the next day. Club breakfast had a nice selection each morning. The MRT stop is very close but taxi's are very cheap anyway( at least 30% cheaper than Australia). There is nothing stopping me from staying here again, but I would like to see if something comparably priced in Orchard road was available.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Graeme017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MHotelSing, Hotel Management at M Hotel Singapore, responded to this review, February 25, 2013
Dear Graeme C,

It is nice to hear that you had an enjoyable stay with us, especially that you found the check-in to be smooth and our concierge “very welcoming”.

Thank you for your recommendation, we would love to welcome you back to experience another brilliant stay at the M Hotel Singapore.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,161 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (162)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Vietnamese first
  • Any
English first
singapore
Level Contributor
38 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed February 23, 2013

M hotel is located at quite a central location.
Very near to some of the very nice places and streets of Singapore with plenty of nice cafes and interesting shops for sightseeing.
7-11 also 2mins walk from hotel, its rather convenient even at night.
There's 24hours room service, so there wont be a concern of getting hungry at night too.

Other aspects are very normal and average though. Service very normal, no outstanding enough to be commented. Though room service was not very well done when we asked for chilli and they provided ketchup instead. No salt and pepper provided for the western food we ordered too.

Room was pretty average, clean but not particularly nice.
They provided most things we need like towels, shampoo, conditional, shower foam, toothbrush and toothpaste. Hence that aspect is quite properly provided.

  • Stayed February 2013, traveled with friends
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank mingzhen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MHotelSing, Hotel Management at M Hotel Singapore, responded to this review, February 25, 2013
Dear mingzhen,

Thank you for your insightful feedback, we are elated to know that you had a “nice stay” at the M Hotel Singapore and that you liked the accessibility of the hotel and the thoughtful in-room toiletries provided.

However we hope you would have had a better perception of the service delivery. We regret that there was a slip up with regards to your request for chilli sauce and hope the subsequent rectification is satisfactory.

We look forward to having you stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed February 19, 2013

Hotel is nice but too deep in the CBD. After offices shut, place is almost a ghost town. Cabs are tough to get in the evening and a trip to Orchard Road could take an hour so be mindful and plan your commute. Rooms are spacious and tidy. Good food, restaurant is nice and so is the tea hut. Good for business travelers and for short stay.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank rakesh1198
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MHotelSing, Hotel Management at M Hotel Singapore, responded to this review, February 25, 2013
Dear rakesh1198,

Thank you for your good review. It is heartening to know that you found the M Hotel Singapore to be “nice”, with rooms being “spacious and tidy” and our restaurants offering “good food”.

Indeed we are located in the Central Business District, however our location is not far from the vibrant night life in Singapore. The nearest MRT station is a mere 5-minute walk from our hotel which allows for easy access to major tourist attractions such as Vivocity, Orchard Road, Chinatown and Clarke Quay.

We look forward to welcoming you back for another memorable stay experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manila, Philippines
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed February 11, 2013

Have stayed here for 3D/2N for the CNY with family and bf. Highly recommended. Location is 5 mins walk from Tanjong Pagar Station, with McDonalds/7-11 along the way to the hotel in case one gets hungry or need stuff. Bus stop across the hotel.
Fast elevators. Every employee is pleasant! I most especially liked the receptionist Ms Nua Farhani (i hope i did get the name right), as she is very informative and all smiles each time we approach her. Though there is construction at the back of the hotel, you can hardly hear it (or even know there actually is construction at the back). There were mandarin oranges in the room (welcoming thing for the lunar year), which was nice. Buffet breakfast is heavenly!

Rooms: very spacious, business-y. ample outlets for your laptop or ipod/iphone charger, etc. The bed is truly comfortable, thick warm sheets.
Bath tub, check. would be nice if the toilets have bidets. I find the shower area okay, considering i am Asian - but Whites might find it small for their built.

Wifi is fast - but need to log in every now and then. (log in the morning, get out of hotel to explore sg/go down at the lobby, come back up and you need to log in again)

Aside from that, overall a truly comfortable stay.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank kcms2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MHotelSing, Hotel Management at M Hotel Singapore, responded to this review, February 20, 2013
Dear kcms2011,

We are elated to know that you had a “splendid stay” at the M Hotel Singapore!

Thank you for your wonderful feedback and high recommendation, we are deeply flattered. We will convey your compliments to our staff as it is through motivational words like these that drive us to achieve even higher accolades and maintaining consistently high guest satisfaction.

We cannot wait to have you back for many brilliant stay experiences ahead.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Petaling Jaya, Malaysia
Level Contributor
53 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed February 5, 2013

Hotel surrounded by all possible declicious restaurants, pubs/bars, malls, MTR , offices, etc.
Good staff around the clock to help with your queries and anything that you need.
Nice J bar on the 9th floor , costly though but good to visit if you wish to go for a drink in the middle of the night.

Spacious room as well. comfortable bed and pillows.
Nice clean bathroom that come with the bath tub as well as the traditional shower.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Kean L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MHotelSing, Hotel Management at M Hotel Singapore, responded to this review, February 7, 2013
Dear Kean L,

We are deeply thankful for your five-star rating in this review.

It is very rewarding to hear that you enjoyed your stay with us and experienced the warm hospitality of the M Hotel Singapore.

We cannot wait to have you back and we love to create many beautiful stay experiences for you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guangzhou, China
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed January 30, 2013

Got a free upgrade to their M club rooms as I requested for a non-smoking room. For solo business travellers this is a great hotel to stay in. Smack right in Shenton Way the Central Business District of Singapore. Easy access to MRT as the station is situated at a 5 mins walk right opposite next to International Plaza. There is a nice little bar at the lobby and for food there is the nearby Tanjong Pagar food court which is about 10 mins walk away Service staff are pleasant and attentive.

  • Stayed December 2012, traveled solo
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank imsmart001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MHotelSing, Hotel Management at M Hotel Singapore, responded to this review, February 7, 2013
Dear imsmart001,

We are elated know that you liked the “good location, good service” of the M Hotel Singapore.

It is these words of encouragement that motivates us to strive and achieve high recognition by delivering one of the best hospitality standards.

We hope to welcome you back for many wondrous stays at the M Hotel Singapore.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bogor
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed January 25, 2013

If you wish have a nice holiday, this place isn't you are looking for. But if you wish had business in SIngapore, this is the right Place in Central of SIngapore, Near to MRT to access all Singapore Region. MRT is the fastest transportation mode in Singapore, worth money and time.

The room had so so decoration & amenities. No surprise at all. You will not see any crowd except on breakfast time. Hospitality was average...

The Staff were not so friendly.

Be careful with the mineral waters. You can be charged for the wrong ones. the free mineral waters are placed invisible, near the bed and not easy to access for the first time until you are aware.

the Bigger ones and charged are easy to access. You better ask first.

No toothbrush, you have to order first.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
1 Thank Kang_Irwan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MHotelSing, Hotel Management at M Hotel Singapore, responded to this review, January 28, 2013
Dear Kang_Irwan,

While we are elated that you consider us a “good hotel for business”, we do wish you could say the same for vacation purposes.

The M Hotel is located close to attractions such as the Marina Bay area, Vivo City, Sentosa, Lau Pat Sat, Orchard Road and is easily accessible by buses, trains or taxis.

We regret that you did not experience the usual warm hospitality that the M Hotel offers, rest assure this is not representative of the typical high standard we endeavour. We will take heed of your comment and review accordingly.

Nonetheless, we trust your stay had been fruitful and we look forward to welcoming you back again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about M Hotel Singapore

Property: M Hotel Singapore
Address: 81 Anson Road, Singapore 079908, Singapore
Phone Number:
Location: Singapore > Singapore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#34 Spa Hotel in Singapore
#71 Business Hotel in Singapore
#81 Luxury Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — M Hotel Singapore 4.5*
Number of rooms: 412
Reservation Options:
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Also Known As:
Singapore m Hotel
M Hotel Singapore

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