We used to patronize "The Piano Lounge/Bar" next to Brio. I noticed the service is getting from bad to worst.
On the 14th Feb 2013, I was there around 4pm and I am astonished that there were 2 waitress, 2 bartender and only 2 tables occupied but none of the floor service staff were paying attention that the table were not tidied up after the guests left!
I have to literally "hands-on" and get the waitress to tidy the table so tht I could have the table and thereafter, its tiring as whenever we need to order drinks, we have to go to the bar and rquest for order.
1.Shouldnt the waitress be "alert"? after all the place is not that big to manage with 2 people on the floor.
2. When we asked for drinks, she will just bring drinks without titbits.
In conclusion, not impressive with the service level for such small lobby lounge.
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- Also Known As:
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- Grand Copthorne Waterfront Hotel Singapore